Unprofessional Service and Poor Customer Support! Skip this store!…read more Visited this location today seeking help with an evaporative emission system part for my 2019 BMW X2. I provided the year, make, model, and fault code (P0446), along with the part name, but did not have the exact part number. The employee at the counter (young black American female) struggled with the spelling of "evaporative," repeatedly entering it incorrectly despite my attempts to clarify. When I politely pointed out the error, she became defensive and blamed me for not showing her my phone clearly enough (which I had already done). Her tone shifted from dismissive to confrontational. What made this worse: * No greeting when I entered the store * No acknowledgment or offer of assistance until I approached the counter myself * Became visibly irritated when I corrected her spelling mistake * Accused me of being unclear after I had already shown her the correct spelling multiple times. I left without the part. If you're going to work in customer service, basic courtesy and patience should be the baseline. AutoZone's competition will gladly earn my business if this is the standard here. What's even worse is customer service like this is one of the reasons companies would rather incorporate AI agents than hire people to interact with customers. This could have been an easy sale. I don't think it could get any easier, but to get an attitude, become frustrated, and then slick with me all because your computer can't find a part due to your spelling errors is insane. She needs training or find someone else. Highly recommend you skip this store.

Seemed well stocked. Appears to be popular. Shares a large parking lot just about block from a car…read morewash which makes immensely sensible if you need any car wash supplies ... like rags, buffers and waxes. Usually car accessories at expected prices.

Shanard and Terrance helped me out big time when my radiator fan went out. When I called and asked…read moreif they had it in stock, they had it ready for pick up by the time I got there. The customer service was phenomenal from these guys. I'm not local to this store, but this would be my go-to.

I was in a hurry. My battery died at work. I got a jump and drove over on my lunch break. The guy…read moreat the counter was friendly and helpful. He helped me pick a better battery and even changed it out for me. I normally do it but was in my work clothes and it was 90+ outside. Didn't want to go back to work soaked in sweat. He had it done quickly and I was back to work in time.

This place gives great customer service and they do a good job when it comes to online orders. I…read morereceived my package about 16 hours are I ordered it. Thank you, Jarell.

Needed replacement wipers and wasn't sure the model of my car. Chris, the store manager made sure I…read moregot the correct wipers and installed them outside the store. She provided friendly and professional service and is greatly appreciated. Highly Recommend.

Tanya helped me with a big order and was very efficient and knows the auto parts business. This guy…read moreis fast and hustles to take care of his coworkers and multiple customers at the same time. This guy takes pride in what he does. Steve P.

Tanya is AWESOME. Very Knowledgeable and patient. Great job . She goes above and beyond to make…read moresure every customer is well taken care of.

Great service - Impeccable Work! Highly recommend Ermis and crew for all our auto body work!read more

I took my van to DAB to have it repainted where it had peeled. I was told that the paint is hard to…read moreblend. Let's just say this! Perfect blend and no overspray anywhere. They spend the time doing it right. Awesome work I would highly recommend again!!! Thanks for an awesome job.

This place is not the best place to get your parts three guys in there do not know what's going on…read moreI was told my part was there went for nothing they said it would be there the next day I called they said it was on the truck not true now I just found out it wasn't even shipped from the first place it started to be find another place for your parts trust me

This place is awesome. I called and left a message for what I needed and got called back within 20…read moreminutes. Chris went above and beyond for me, he spent all day helping look for a rim for my car. He was texting back and forth for hours with me trying to get what I needed, and when he couldn't find it where he was he called the dealership on my behalf!! He was so nice and talked so kindly he felt like a friend, he was more concerned about getting me what I needed than anything else and it was obvious in the way he was doing everything he could think of trying to find me a rim and get me back on the road. You gotta go to Doug's, Chris saved me and was nothing but awesome the entire day.

I was in the AutoZone store and had a question. Cheryl was incredibly helpful and kind, especially…read moreconsidering I had no idea what I was talking about. She took the time to assist me and made the experience easy and pleasant. Thank you so much, Cheryl!

Never, ever get any "free" services from Auto Zone. The incompetent counter person who attempted to…read morechange the battery bent the terminal connectors after trying to connect it backwards and now after being here over an 1.5 hours still waiting for correction. Free costs time, and now costing a small business owner money. Pay up front and have professionals do the work. Let this be a warning to all.

I will recommend everybody I know to this junkyard every time. They know there stuff about fords as…read morewell.

Awesome service fr fr. The owner W ng the extra mile above and beyond. If id ever need any used…read morepartd for my vehicle I will be sure yo come here first and check them out