Jahmel is an asset to this establishment. Stopped in to get new windshield wipers and few other…read moreitems. In and out quick. This a large facility stocked well. service was top Notch. Will be back In The future.

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We visited Auto Zone in Pompano, 904 E Sample Road this past Wednesday. We were impressed with the…read moreextraordinary Teamwork noticed when at the counter been helped to Excellence by Edwin M. We were rewarded to experience Edwin's enthusiasm, will help and make a difference, all with a true smile and great attitude. We also noticed how the Team members interacted with him and with us, everyone desiring to help, happy and enthusiastic. It is rate to see a Team which is so connected with the single Mission of making a difference to everyone! We do not usually purchase car parts, in this case was a visit to get a battery for our 35-year-old collectible Jaguar and windshield wiper for our model S Tesla. We would truly recommend the Team at Pompano Beach, 904 E Sample Road, in Florida. We were fully acknowledged when entering the store and helped by all and personally by Edwin M with a Customer Service of the Utmost Excellence! Thank you much, Edwin for making a difference! We wish you well and please keep doing the phenomenal job of helping your customers, existing and new, with a great smile! Edwin, you did great, and success is just ahead of your life! Sam

Unprofessional Service and Poor Customer Support! Skip this store!…read more Visited this location today seeking help with an evaporative emission system part for my 2019 BMW X2. I provided the year, make, model, and fault code (P0446), along with the part name, but did not have the exact part number. The employee at the counter (young black American female) struggled with the spelling of "evaporative," repeatedly entering it incorrectly despite my attempts to clarify. When I politely pointed out the error, she became defensive and blamed me for not showing her my phone clearly enough (which I had already done). Her tone shifted from dismissive to confrontational. What made this worse: * No greeting when I entered the store * No acknowledgment or offer of assistance until I approached the counter myself * Became visibly irritated when I corrected her spelling mistake * Accused me of being unclear after I had already shown her the correct spelling multiple times. I left without the part. If you're going to work in customer service, basic courtesy and patience should be the baseline. AutoZone's competition will gladly earn my business if this is the standard here. What's even worse is customer service like this is one of the reasons companies would rather incorporate AI agents than hire people to interact with customers. This could have been an easy sale. I don't think it could get any easier, but to get an attitude, become frustrated, and then slick with me all because your computer can't find a part due to your spelling errors is insane. She needs training or find someone else. Highly recommend you skip this store.

Shanard and Terrance helped me out big time when my radiator fan went out. When I called and asked…read moreif they had it in stock, they had it ready for pick up by the time I got there. The customer service was phenomenal from these guys. I'm not local to this store, but this would be my go-to.

I was in a hurry. My battery died at work. I got a jump and drove over on my lunch break. The guy…read moreat the counter was friendly and helpful. He helped me pick a better battery and even changed it out for me. I normally do it but was in my work clothes and it was 90+ outside. Didn't want to go back to work soaked in sweat. He had it done quickly and I was back to work in time.

This place gives great customer service and they do a good job when it comes to online orders. I…read morereceived my package about 16 hours are I ordered it. Thank you, Jarell.

Needed replacement wipers and wasn't sure the model of my car. Chris, the store manager made sure I…read moregot the correct wipers and installed them outside the store. She provided friendly and professional service and is greatly appreciated. Highly Recommend.

I was at the store right before they opened. When they opened i was greeted by Tanya. She helped…read moreme get a battery and then installed it for me. The whole experience, from start to finish, lasted under 10 minutes! Absolutely recommend this location. I'm extremely happy with the whole process. Thanks Tanya!!

Julia and Tanya are the best help you can get genuinely…read moresaved my situation so well and quick amazing helpers!!!

Great service - Impeccable Work! Highly recommend Ermis and crew for all our auto body work!read more

I took my van to DAB to have it repainted where it had peeled. I was told that the paint is hard to…read moreblend. Let's just say this! Perfect blend and no overspray anywhere. They spend the time doing it right. Awesome work I would highly recommend again!!! Thanks for an awesome job.

I wish we had auto salvage yards up north like this one. Football stadium size yard with vehicles…read morelined up like soldiers, all raised up on horses. The office tells you where the particular vehicles are that match the part you need. They give you a section # and Row # of where to find the vehicles to retrieve your part. Bring your tools and go and pull the part yourself. The bonus is that you also get all the screws, bolts, nuts, clips and other hardware as you remove the part. Invaluable to a mechanic. Also the yard is clean with gravel and no oil or antifreeze. That's another bonus. To this end, their prices are very reasonable. DOUG, Well done!!

This place is not the best place to get your parts three guys in there do not know what's going on…read moreI was told my part was there went for nothing they said it would be there the next day I called they said it was on the truck not true now I just found out it wasn't even shipped from the first place it started to be find another place for your parts trust me

I was in the AutoZone store and had a question. Cheryl was incredibly helpful and kind, especially…read moreconsidering I had no idea what I was talking about. She took the time to assist me and made the experience easy and pleasant. Thank you so much, Cheryl!

This is a huge AutoZone Auto Parts store. It's worth going to when you need something others don't…read morehave or if it's rare and hard to find. The staff here is polite, totally professional and really knowledgeable. We came here to get some seatbelt extensions so as to get the seatbelts on easier when riding in Beloved's golf cart. But rotten luck, they didn't have any in stock. So, when I say they have everything, I'll have to qualify that to "almost everything."

I will recommend everybody I know to this junkyard every time. They know there stuff about fords as…read morewell.

Awesome service fr fr. The owner W ng the extra mile above and beyond. If id ever need any used…read morepartd for my vehicle I will be sure yo come here first and check them out

They got it Whatever you about to ask…read more They got it Found a brake booster exact model Still hunting for a master cylinder

I literally said it twice... it is 2 seats they're rude af here too, the admissions lady needs to…read morespeak the fuck up... mumbling... cannot hear her & gives an attitude when I had asked what did you say ? A free admission isn't gonna do anything since it's $3.00 more like 10 of them would, the point is your guy charged me ( in the photo ) quantity 2 half seats... I have 2 full seats one has 7 inches of cushion... I measured. They are 2 full seats No where did I state I had told her she needs to speak tf up... read dude.. no where am I judging anyone either, I think you need to ask your self, is my staff being friendly & respectful to new customers ?? But your little comment "because someone didn't speak at the volume I desired" is hilarious YOUR STAFF NEEDS TO SPEAK UP & NOT GIVE AN ATTITUDE because they are monotone... if they got problems going on then don't bring that shit to a work place... I drove over an hour down there