Very organized store, easy to find whatever you may be looking for. Music was fun and not…read moreoverwhelming. Employees were very helpful and kind.

Service is good, the girls are fairly knowledgeable on most of the products (they buy and use them…read morethemselves which helps). Lots to choose from, some of I've never heard of from Germany. Overall a good place for adult products. Not sure about their clothing line but it does seem they carry quite a bit.

The older woman working the front desk needs an attitude adjustment. I was excited to buy a few…read morethings and made jokes to my friend about how much money I was about to spend, but then promptly put everything back and left due to how rude she was.

Absolutely love Soma! The quality of the bras and sleepwear is where I would like to spend my…read moremoney. Not to mention the girls in the Del Amo fashion center have the absolute best customer service. Happy to see the elevated pieces in this location with their loungewear and Soma Sexiest collection.

I really enjoy shopping at this store because the customer service is out of this world! I…read moreappreciate the luxury brands and their vignettes to highlight their brand selections. Great selection of fragrances which is important to me. The store doesn't feel as upscale as the Beverly Hills location which I'm used to shopping at. There were many racks with 70% off which I thought was unusual. This store is set back from El Paseo so make sure to take that into account.

I don't stop into Saks Palm Desert often--usually just for special occasions--but every time I do,…read morethe experience stands out for all the right reasons. Most recently, I was helped by Patricia W., and her service was truly excellent. I don't have a relationship with the staff, but I've always found everyone here to be consistently professional, welcoming, and respectful. Patricia was no exception. She was warm, helpful, and made the whole process easy and enjoyable. I had stopped in to pick up a small retirement gift, and once again, the complimentary gift wrapping was a huge plus. It's that extra touch that keeps me coming back here when I need something thoughtful and beautifully presented for a birthday, a thank-you, or any special moment. Even if you're just picking up something small, the experience at this Saks location feels elevated--and Patricia made it especially memorable this time.

Victoria's Secret is an AOK lingerie emporium, but the way they do things doesn't mesh with my…read morefeminine sensibilities. VS merchandise tends too be decked out with silk, flowers, and lace. While there's nothing really wrong with that, I prefer a more fun, sporty look when I'm getting my sexy on. Prices here are decent for what they sell, and the staffers I've encountered here tend to treat customers respectfully. When all is said and done, if you want something with grace and dignity you could do a lot worse than checking out Victoria's Secret.

Service was great! The sales person came to me and talked about their new gift bundle and how i can…read moresave...She was very friendly...The store itself looks lil bit messy in compare to other Victoria Secret's store I was before...I'm not sure what was the reason maybe they didn't go trough colors that they gave me that feeling...Something was off. They had great selection if stuffs and reasonably priced! They always have promotions so its fun to stop by! Specially, it's in The Shops at Palm Desert and on that warm weather being inside cool mall and go to the stores were pleasant and also blessing!!!

I needed an updated bathing suit for my upcoming beach trip. Decided to just stop in and try a few…read moreon instead of ordering online. I'm SO glad I did. Sharyn, was WONDERFUL in helping me find what I was looking for. She was very helpful and made some really nice suggestions that were greatly appreciated. A warm welcome, quality brands and excellent customer service. Shopping here was a very pleasant experience. A variety of sizes and colors available in stock. I look forward to my next visit.

This particular location is EXTRA SPECIAL because the selection is amazing and the service is…read moreoutstanding! The manager Taylor worked with me and pulled all kinds of bathing suits for me to try. She gave me honest advise and truly helped me narrow down my best options. It was a team effort with the other associate Sharyn also giving me advice and finding sizes. I had so much success with the bathing suits that I wound up buying three and then came back another day to get cover-ups, dresses and a hat for my trip. On my second trip there, Bella was there and she helped me find exactly what I needed to complete my vacation wardrobe with a hat and several cover-ups / sundresses. This store has such a well curated selection of bathing suits, cover-ups / sundresses, and hats. The bathing suits are organized by color which makes it really easy and there are lots of different options which flatter different body types. Since the associates know the styles really well, and they are SO NICE, they'll be able to help you find exactly what you need to look great! Absolutely stop by here if you need a bathing suit, cover-up or hat! It is such a pleasure to shop there.

I normally don't leave reviews for department stores or think twice but when you have exceptional…read morecustomer service and a great experience it's super important that their corporate is aware and so that they can keep up the good work and reward/acknowledge (hopefully) their stellar employees. I came in today looking for workwear and some travel appropriate dresses. This Macys isn't really my go to Macys but again, after a really good experience I'd keep in mind shopping this store again. I primarily shopped the INC woman's wear space and then went to try on some clothes. Kudos that the dressing rooms were clean and clear of excess clothes. Easy to spot too which was nice. I did happily find a nice dress for Europe and some workwear clothes and made my way to the register. Biggest shoutout to staff Israel who was working and helped me out. He was such a lovely gentlemen, so positive and friendly. Loved talking to him and just felt he brought such a joyous great vibe to our checkout experience. He was talking to multiple of us while ringing us up and acknowledging customers in the line. His attitude just made my day and I appreciated how helpful he was and personable, he didn't make it feel like a "cold" emotionless check out experience which sadly has sometimes become the case when shopping retail. Israel is a 5 star employee and next time I'm shopping I'll definitely keep a lookout in the register for him because he was a sweet guy yet very professional. Good work Macys.

Some of the Macy's I've been to recently seem to be going downhill. This one still has the quality…read moreitems I used to expect from all locations. Staff are helpful and friendly. Sales can be great if thou arrive early.

As my body has shifted and changed through the years, and as I am in that strange middle-aged women…read moreera of trying to find what clothes work on this body, someone recommended this place. This particular store is a small one, but they are extremely friendly and helpful. Easy to work with and try on clothes and will help order something if it's not there. Orders usually arrive very quickly. They offer really great deals with their TORRID cash program. It has made buying clothes that fit and are tailored for curvy women a fun experience again. A really chill environment to shop and not pushy at all by the sales people. Also, I notice the same people working there often, which tells me that they must treat their employees well for them to stick around. The quality of the material is solid. Worth it.

I never thought I'd have to double-check my receipt until I shopped at Torrid this week. I picked…read moreup four items that should have totaled around $60, but when I left the store I was shocked to see my receipt charged over $100. It turned out that extra items had been added to my bill without explanation. I went back to the same cashier, who didn't seem at all surprised by the extra charge. The lack of concern on her part only added to my frustration. The following day, I called and spoke with the manager. She mentioned that the discrepancy could have been due to something she was looking up, but I pointed out that the cashier had just totaled someone else's purchases before me. This left me with the impression that the error wasn't an isolated incident, but perhaps part of a recurring issue. Overall, the experience at Torrid in Palm Desert Mall was disappointing. The unexpected overcharge and the indifferent attitude from both the cashier and the manager have left me questioning the store's attention to detail and customer service. I hope they address these issues soon, as no one should have to deal with such an inconvenience. I was told that I would receive a follow up call that is still pending.

This location has CLOSED in what seems to be yet another dying mall…read more It's been replaced by a huge Forever 21. We traveled for two hours to get there, relying on online information, only to find it permanently shut down. I guess always call first is the lesson here.

I had to travel far from my home to get to this store. So many have been closed, but it was worth…read morethe drive. It was well stocked and organized. The Mgr was training and her leadership was excellent. Her employee was helpful and kind. They assisted when I needed it and let me ship without following me around. They were engaging and knowledgeable. I spent over $600. I would go again.