I called numerous times about service outage that went on for about 14 days of the first 18 days of…read moreJanuary 2026. I got passed to TECH and was immediately offered an " outage" package at $10 a month that would give me up to 4 hours a day... this sounds like a controlled outage to sell products. I did eventually get, on my next bill, a prorated refund. VERY disappointed in Cox service. You can't even get a " live" body yo talk to and I tried numerous times and ways to no avail...

Absolutely worst customer service service. On hold for hours. Advertisement is phony tooread more

I'm wishing I hadn't switched from AT&T. I was having trouble transferring my apps to my new phone…read moreand called to get help from Springdale AR store. Lady said I could come in and they'd do it. Yeah, for $40! I just bought service for and phones ($$$$) for 4 people and they want $40? It should be a courtesy.

The rudest duo of employees I have ever dealt with. I left, went to T mobile and switched all 11 of…read moremy business phones to them. Verizon can eat a bag of Deez!

Great tv service. The technicians were right on time and took their property shoes off when they…read moreentered my home and picked up every little scrap of trash from unpacking eq

From the owner: We are the #1 satellite television and internet retailer in Northwest Arkansas and have been in…read morebusiness for over ten years. We pride ourselves in customer service and fulfilling your needs.

this is the worst company! we called on the 4th of the month to establish service and we have not…read morehad working internet for more than 4 days. I have actually had cutomer service tell me they can't help me and hang up on me. i can't even stress how terrible a company this is! avoid at all costs!!!!

Run. Don't use this service, for any reason. I just hope they aren't your only service. These…read moreassholes during a pandemic shut our internet off 5 times. I cancelled TV to reduce the bills. Money's tight. We use the internet for business and side income so we kept the internet. They charged me over 259 because in the process of cleaning we misplaced the cable boxes that were meant to be sent out. I found them and drove them personally to their store where they told me I'd be seeing a credit on my next bill. This was 7/31 so I assumed in August. Nope they shut the internet off on me then too. Then slapped a $100 reconnect fee on top. You can never catch up with these crooks. So I paid an extra 250 for the equipment, it's September, the credit should be on my account right? Nope internet shut off again. Fuck these people. Cox is a dirty, greedy, stingy company who says they want to help people in a pandemic but all they fucking care about is money. So fuck them - go elsewhere people I implore you. You will save so many hours not fighting customer service, not overpaying and getting upsold. Run people run

This company is straight up evil. You *** WILL *** regret ever signing up with them…read more This company is nothing short of predatory. I don't know how their executives sleep at night taking advantage of small business organizations everywhere. Oh yea, they're a monopoly, having sold their souls, they feel like they can abuse the public in whatever way they want. The first and most blatant abuse is their absolute untruths about the speed and reliability of their service. I was supposed to have 300 down. Not once did I ever see anything approaching that. I get it. Infrastructure may be shared, but if your average down speed is in the 20's, 300 should not be advertised. Second, they will insist on installing with installation fees even if the infrastructure already exists in. your building. But, because of this, you will later find out that you have a 2 year contract, which will amount to thousands. Third, they will decide without consulting you that your "installation" will require equipment that is unnecessary, charging you as much for their infrastructure **EVERY MONTH** what it would cost to buy brand new... not that you're getting brand new equipment. You're getting used equipment, and being charged exorbitant monthly rental on it. When I lost me lease, they decided I needed to pay them thousands of dollars because of this aforementioned contract ***PLUS*** an extra-exorbitant cost for their missing equipment, which I never asked for, and is marked at a price something like 10x what it is worth. Then, they'll turn you over to a collection agent, and harrass you for months. I'm sure some corporate flack will tell us that it was all in their 20-page contract chock full with fine print. This is classic predatory behavior. I'll tell you one thing, their salespeople and customer service agents don't know what's in their own contract because they are either brain dead drones or just flat out non-responsive. So, please learn from my mistakes. This company is toxic. Stay away. It requires a special kind of awfulness for me to wish for AT&T, which has its own problems, but I would take them 8 days a week over this vampire of a company. Shame on you, Cox.

So cuz at one time was are only cable provider so I had really no choice for a long time to deal…read morewith this company. Seemed like every 6 months my cable went up each time. I'd call and they would be like ok let's us put you on a new plan. I'm like seriously don't wanna be locked into another 12 months of high payments. Well they met there match last year with a new company that changed my mind from this business. Good ridence to this place. I never had a clear pic on my tv at all plus the WiFi and internet they provided was slow as all can be. Shop around there's better service for cable and internet!!!

At&t is trying to charge me for a modem/router they stated when I signed up for internet was mine…read morefree of charge to keep and never had to return. I've have called them multiple times trying to get them to take the fraudulent charge away and they refuse and the last person refused to let me speak to a supervisor. They have sent the bill to debt collection. Now directly affecting my credit. When there should be no charge at all. I ended my service with them when they started increasing my bill by $15 a month when it started at $45 a month. I ended it at $104 a month. The worst service ever. I recommend anyone with At&t drop them immediately.

From the owner: AT&T is an Internet service provider in Bentonville with broadband Internet services to connect…read moreyour home to high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

Ron took the time to listen to what I needed. Came to my house so we were in the place I needed to…read moreget my new pc to work again. - and my 4 old pc s data moved Along with the files Presto my turbo tax worked. So I could use all my old data. One pc hard drive was an odd one. Ron researched the needed tool and recovered all the data from the odd pc hard drive that two other it business services had told me the data was not recoverable. Well ron recovered it. Medical information that would have taken me days to reconstruct he recovered !!!! Plus much more. And my printer prints again. Best service from a real "can do" it troubleshooting guy!

Great guy that helped me out in a jam . He even offered me an espresso while I waited. Top notch…read moreservice that you can rely on. I will definitely use his expertise in the future should need arise.