Bought my car from Dimitry at SoCal Auto Group -- honest, easy transaction, and the best deal in…read morethe country. Great experience from start to finish. Highly recommend!

Found a great deal online and contacted Georgiy. He was super helpful and answered all my questions…read morehonestly. I felt comfortable to go down and see the car. Everything was exactly as described if not better. He helped me with finances and got me out and on the road in less then an hour. Couldnt be happier. Thank you.

My last two cars were Hondas from Swickard T.O. Service…read moredepartment excellent, leasing experience professional, speedy and very affordable. Thanks so much again.

Poor customer service and overcharge. All seemed good for an appointment for a fuel pump recall on…read morea 2019 Odyssey minivan. I was told the only requirement was the gas tank needed to be half full. I left my van and got a loaner car - Heidi said that since the loaner gas gauge was at about 3/4, that if I went below a 1/2 tank, they would charge me........and I went home. They called and said I had to come back to remove my clothes and stuff from the back seat area in order for them to replace the fuel pump recall. I drove the loaner back, moved the stuff to the wayback of the minivan and asked 3 times if cleaning out the mid- seat area was good and they said yes. I drove home and got a text or call to come back again to clear out the entire back of the minivan in order to do the recall. I came back a 2nd time and removed everything from the minivan and put everything in the loaner. That is the only driving I did on the loaner. Once the recall was done, I returned and transferred all the stuff back in the van. I get home and see an invoice for $42, with incorrect gas tank reading, saying it was at 100% and now 79%: 4.2 gallons/$42.00. Even though the odo reading on the invoice said I only drove 36 miles, mostly due to their poor communication. The CRV Hybrid gets 40+ mpg. I immediately called Heidi and asked for a refund. She initially said there was nothing she could do. When I again emailed her, she sent an email offering a $40 credit on my next oil change. I had just changed my oil and I said to refund me. No more response. I'm filing a dispute with AMEX and the dealer. Of course, it goes without saying that they recommended other repairs and their prices were roughly 2x's what they cost locally.

I just bought my 3rd Acura from them and they truly are the best. They treat you like family! Gary…read moreSmith's hospitality was A++!!! I would highly recommend them!

Car misrepresented online. Miles were very different. Price was different. They were trying to…read moreforce us to buy a special scratch coat and telling us all dealers do that. Not true. Low balling us on a trade in also. Everything was off at this place, so we walked out! Do not recommend!

Cameron, the manager, is the man. He and the tire tech were professional, kind, and efficient. The…read moredid a great job repairing my flat tire and getting me back on the road in a flash. This is my new go to spot for my tires.

I'm disappointed to leave this review because I've been going to Calabasas Car Care for years, but…read moremy experience at Agoura Car Care today was extremely frustrating. I scheduled a 9:00am appointment and was told it would take about 1-2 hours. When I dropped my car off, they said they would look it over and call me before doing any work. After two hours with no update, I called and was told they hadn't even looked at the car yet because a technician had quit and they were busy with emails. I understand things happen, however, if that was the case, I should have been called right away instead of having my entire morning wasted. It had been two hours and no one even looked at my car. On top of that, the communication was poor and the attitude on the phone as well as in person felt dismissive and unprofessional.

We have followed Eric and his business's for years and have gotten at least 6 cars from him and his…read moregreat staff. This time we were lucky to have been introduced to Elliot to work with. We couldn't have asked for a better partner. Hopefully we weren't too demanding - we were set on 1 color for our Ionic 5 limited. Elliot got the car and the deal we asked for and made it very convenient and easy. Wouldn't purchase a car from anyone else! Heavily recommend V2 to anyone who would listen. * One thing I would suggest is that this particular dealer we dealt with, send more informative people to deliver the car.*

These guys make it such a seamless and enjoyable experience buying a car. Very knowledgeable and…read moreprovide honest feedback to help make decisions. They went above and beyond to make this customer happy. Not the first time Ive used them, nor will it be the last. Thank you Eric!

If your looking for a car ask for Nate he is beyond AMAZING!!! He was incredible throughout the…read morewhole process of finding my perfect truck, and Al is exceptional and a rockstar, I absolutely love this Toyota I would never go anywhere else but here with this team!!

After leaving DCH Toyota and their bad business practice in trying to scam us by forcing products…read moreon us that we did not need and being shady We came out to Toyota Thousand Oaks and had a REAL professional respectable business transaction where we felt like valued customers and had our deal completed! They also had a very cool lounge area that was canoe themed so first time I actually had fun at a car dealership playing cornhole and hanging out Great professional staff great work ethic. Great work environment, professional environment. Thank you for the good service would highly recommend.

After having a service done at EnvisionFord in Oxnard, I decided to drive the 30 extra miles (I…read morethink that clarifies how I feel about THAT dealership ) to give DCH Ford of Thousand Oaks a shot. Pretty much everything about the experience there was so much better. The 40k mile service is basically a glorified oil change (oil change and new cabin air filter) I was a little early but was still checked in quickly and professionally by Tony prior to my actual appointment time. He clearly informed me of the work to be done and an approximate time it would be done. While waiting in the lounge a technician came in and gave me a spare set of keys he happened to have that fit my brand of roof rack mounts. That was unexpected but cool. The service was done quickly but the best part was that while checking out I was simply told that it was all green lights on my vehicle nothing additional was needed. I was honestly expecting a Jiffy Lube style full court press to add additional services. All in all, great experience.

Will never step foot in this dealership again. I usually get my truck serviced a bit farther away,…read morebut I received a coupon a couple months ago in the mail for a free oil change for my F250. This was seemingly a very good deal as oil changes for these trucks can run in the couple of hundred dollars range. At some point between receiving the coupon and going to the dealership, I misplaced the physical mailer coupon. But I knew all the details because I read the coupon. I knew when it expired I knew what it included. I got to the dealership and the service rider told me he could not honor any sort of coupon without physically having it. So I left the dealership and I went home to look for it, but I couldn't find it. I reached out to Ford directly who said that the promotion was set by the dealership and they should have been able to honor it. Ford couldn't help me out directly, but said that since it came from the dealership, they obviously have a record of it this was not the case, and they still would not honor their own discount. Really really crappy way of doing business.

Working with Jerry is highly recommended when buying your next car…read more He was great to work with.

Let me tell you, when I say I can't stand car dealerships I still stand by that. But when you find…read morethe right guy to talk to it's a game changer! MIGUEL AVALOS. Has to be the best in the business. I've bought endless cars and have yet to have the experience he provided. Professional/kind and above all else, QUICK!. No more expecting all day at the dealership when dealing with him. He's young and has climbed through the ranks quicker than most and I give props. If you need a car or if your grandmother needs a car! Send them to MIGUEL AVALOS. You won't regret it, he gets things done!

Absolutely outstanding service. This organization put the emphasis on customer service, you can…read moretell. They seem to have a motto on "how to get to YES" for their customers. The sales team is fantastic and make you feel like you are their most important customer. And the service team, especially Oscar, is superb. Oscar is the epitome of a professional and represents the dealership to the highest standard. He's just a really nice guy. Absolutely recommend Swickard Mercedes Thousand Oaks for both purchase and service. Their customer lounge has great coffee and good snacks! What more could you ask for!?!? Even if you have a MB dealer closer to you, make the extra drive and it will be well worth it.

The service department is a total joke. They we're not able to repair my car the first time. When I…read moretook it back. They said it was outside influence and flagged my car. Total lie! They won't provide any proof of there statement. Worst service I've received after spending over $200k. My car warranty is void unless I get authorization from Mercedes. My car cannot be repaired any longer through warranty at any mercedes dealership. I would stay away from this dealership at all means. They will Flag your car if they cannot repair it then you're stuck with no factory warranty for an expensive car.