Very responsive. Whenever I call someone picks up immediately and is very friendly. Their quote…read morecame in much more competitive than some of the other plumbers I contacted. They fixed my leaking outdoor faucet in record time and it works great and looks great. Would certainly recommend for any plumbing needs! Thanks for a great experience.

Recently had ROOT work done in my home. The plumber Frank…read moredid great work and very descriptive in helping me understand the problem. Provided tips to help keep up maintenance to prevent future problems. Roots are no joke!

Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Hector replaced our water heater today, and we couldn't be happier with the service. A few months…read moreago, we hired him to replace the water heater at one of our rental properties after reading so many great reviews. We were so impressed with his work that we called him again for another property. Hector is professional, knowledgeable, honest, and very easy to work with. He arrived on time, explained everything clearly, and completed the installation efficiently. The quality of his work was excellent, and the entire process was smooth and stress-free. If you need a water heater replacement, I highly recommend Hector. It's hard to find someone this reliable and professional. We will definitely call him again in the future.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

they replaced all ductwork in my attic. it took a full day to complete this. when they left you…read morewould never know they had been here - everything was spotless.

I had a great experience with Steve's five star service. I called because the AC/Heating fan was…read moremaking a strange, loud noise. They answered immediately, same day appointment available but I wasn't. I scheduled it for the next morning. Their technician Chris Urzua, sent a message that morning when he was on his way, he arrived, greeted me while identifying himself, wore protective socks inside my home. He identified the issues quickly. Explained the repairs I needed and why, proceeded to get the part he didn't have in stock quickly and repaired my unit and had it up and working all within three hours. Absolutely outstanding service I would highly recommend Steve's 5 star and Chris to anyone. Thank you

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Back in February, our hot water stopped working and after several attempts to ignite the pilot…read morelight, it was done! That 20 year old water heater was broken forever. After reaching out for repairs on Angi, several companies reached out immediately, but I decided to go with Complete Plumbing. Speaking and with Paul, he was able to set up a removal and install by the next day. 2 installers showed up, knowledgeable and friendly, did the work, and left the garage clean. Nothing more to say, except that I felt like I got deal after comparing the price offers from different vendors. Now I'm set with a new updated water heater for the next 15 years.

So I accidentally flushed a sponge down the toilet which backed it up! Raymond came out and first…read moretried to vacuum it out, to no avail. He was able to remove the toilet, found the sponge, and put the toilet back in place. He was very professional, and I was happy that he tried the least invasive/expensive solution first. He was on time and wasted no time in fixing the problem. He also obliged my request to take the hook off the back of the bathroom door as I explained that I couldn't get it to budge. It was so nice that he didn't hesitate to try to comply with my request, which was not even why he was there. I was very impressed with this young man and will definitely call again when I need a plumber.

Based on other Yelp reviews, I called Fina/DLC to inquire about installing a new water softener…read moresystem at the house. I spoke to Carlos who was responsive and easy to work with. I just had to text him some photos of my plumbing system for a quote. And, they had the best price. The new system has been in use for almost a month now and so far so good. After booking an installation appointment, the technicians arrived on time and two technicians installed the system in like 2 hours (which is fast in my opinion). One of my neighbors bought a softener system and hired a plumber to install the system as a weekend side hustle and that guy needed like half a day. They take Zelle or check payments.

Long overdue review, but better late than never…read more I've always wanted a water softener so I called around got a bunch of quotes and then my neighbor had one installed and said these guys did a great job. I reached out and they got back to me real quick and with a great price for my water softener. The appointment was made, they showed up on time and walked me through what they were going to do. I asked them if they could add a spigot inside the garage so I could hook up a pressure washer and they said it wasn't a problem, just cover the cost of the materials and labor was free! Within about 2 hours, it was completed, granted I had a simple setup. I did have an issue with the water not being softened. I reached out to Carlos and he got back to me and troubleshooted the issue I was having. Recommended them to a few of my friends and they all had great experiences. I'd highly recommend Fina Water System for your water needs.