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DLC Auto Group

1.0 (1 review)

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6 years ago

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Vogt RV SuperCenter

Vogt RV SuperCenter

(38 reviews)

Northeast

I've been fortunate to own a Storyteller Overland Mercedes Sprinter van for several years purchased…read morefrom Vogt Fort Worth. As a manufacturer - Storyteller has made efforts to change perceptions about the RV industry and its dealer network by building a very-high quality overland vehicle, creating a community around it and standing behind its product. These things are easy to say and print on a flyer - but from my initial buying experience, handling warranty work and general vehicle support - Vogt RV Fort Worth is excelling in this initiative. It starts with great people. From Aaron Vogt to Alexandra Jones and on the service side with Sara Shipman and service advisor Jeremy - this group is 'team consumer' and puts effort into communication and high-quality work. Special shout out to Sara Shipman - she is the real deal. A genuine advocate for quality work outcomes and a fierce advocate with her dealer and parts network to make things happen and happen on time. Sara is a big reason we continue to bring business to Vogt. Vogt has great special events, a growing offering of accessories and aftermarket upgrades and brings the good vibes and fun atmosphere - give them a look!

I am on a several months long RV trip and experienced a major electrical issue. I contacted several…read moreRV repair shops but none could work me in while I was in DFW. I contacted Vogt and spoke with Steve who was more than accommodating and had immediate availability. Steve and Jeremy worked tirelessly to resolve the issue in less than 2 days!! I am back in my RV thanks to both gentlemen. Highly recommend Vogt.

Quest RV Rental & Service - 2022 Redhawk 31F 32ft Class C

Quest RV Rental & Service

(11 reviews)

Everything was great. The RV was clean when we picked it up. They were very helpful and it was so…read moreeasy to get support if we needed. The only thing that wasn't ideal was there were ants in the passenger door jam. The cleaning crew wouldn't have known to clean there. We just got some ant spray and sprayed it down and the ants were gone.

Don't trust these people with your RV, they won't take care of it. We trusted them with our brand…read morenew Thor Sprinter Citation while we were stationed overseas, so they knew we wouldn't be in the area to check on it. After five years as a rental I was expecting signs of normal wear and tear but what I found was much worse. In addition to the normal wear and tear, the subfloor was obviously and completely destroyed. But even worse, the entire skylight unit is missing. This was a gorgeous skylight with an insect screen as well as day and night shades. All gone; and in its place there's a piece of plastic. I'm dumbfounded and heartbroken. We never should have trusted them with such an expensive piece of equipment. Response to Quest's comment: yes, our RV was three years old when we put it into your fleet...and it had *less than 6,000 miles* on it. It was never stored out in the weather by us, and the skylight was clearly fine when our vehicle entered your fleet. Why, while in your care, was the skylight allowed to dry rot and crack from weather exposure to the point that it couldn't be repaired, and/or further damage prevented? And the floor...I'm guessing that wasn't noticed until our warranty ran out? Damage that severe, unnoticed for so long? If it was, indeed, the manufacturer's fault for not putting enough supports under the subfloor, it should have been apparent much sooner. But it takes a lot of time and effort to have warranty repairs made, right? Something you promised you'd take care of. Lastly, Mark did not decline the replacement and opt for the "repair" that was completed. It was never addressed, and he noticed the skylight was gone only when he was halfway home between Dallas and Colorado (his very costly mistake). Our loss, your gain. The point of my review is only to provide our experience so people can decide for themselves whether they want to entrust their very expensive, valuable RV equipment into your care.

DLC Auto Group - rv_dealers - Updated May 2026

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