I've experienced a terrible practice of renting from Grijalva. I was the first applicant for an…read moreapartment of theirs, had all the proper paperwork, and passed the background check. Overall I was qualified and the first in line to apply which should have lead to me being able to rent the place. When I called asking about the place a few days later they said I was "beat out" by another applicant because he was "more" qualified. So the apartment I was so sure of getting was lost and so were 5 days of what could have been searching for a different place to move into. They never explained what being more qualified meant. After being told my $50 application was still usable for their other properties I asked if that scenario might come up again in which I might not be able to rent because I was not as qualified and they said there's a chance it could. Extremely poor managing when you can't even give me priority to another place when you screwed me over on the first. Although most of the staff there were really pleasant, the management seriously needs to rethink how they handle applications. QUALIFIED MEANS QUALIFIED! Would have been 1 star if it weren't for their friendly staff.

I'm fairly certain that I almost just got scammed. I applied for and was approved for a house…read morerental through Grijalva Realty. I called to follow up on move-in conditions. I was expected to pay a $1500 security deposit within 48 hours, with no lease, keys, or an acceptable state of repair. I politely called and emailed and was suddenly ghosted. The property is now listed for rent again. What just happened?

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

I've lived in a house managed by Genesis for seven years now…read more The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property.

I recently completed a one year lease at an apartment under the management of Bancroft and…read moreAssociates. This is my experience with them and their staff. The administration office is clean and welcoming! Sandra makes sure to have everything ready for you when you make an appointment by phone and it's very easy to get a hold of Sterling or Grayson by email or phone. Our door needed to be fixed the first week we were moved in and they came over within 3 days to adjust and replace the weatherproofing just in time for monsoon season 2022. Our courtyard was well maintained, swept of the leaves month and all the trees were kept tidy. Our apartment at move in was clean and easy to move into. Me and my housemate ended our lease at that apartment to seek another year lease with now a house within their management portfolio and have just completed our move in! Thank you to B&A for being responsive and reasonable to work with!

I drove an hour and a half to fill out an application. When I got there, I needed to use the…read morebathroom and the rude receptionist told me no. She said that too many dirt bags do bad things in there. I had to cross the street to use the one in a restaurant. When I got back things got worse. The receptionist, Juanita snapped at me for asking a question. needless to say, I left. The building is a dilapidated wreck with no clear marking that you ca see from the street. All of these bad reviews are well deserved. If I could give it minus stars, I would.

I have used Stewart Title a few times on some of my closings, and Kenneth at the Swan location and…read morehis team are always on it. I have read some of the other reviews and I have not had those problems. Kenneth is always there for me, and works extremely hard to make sure everything is done right the first time. He cares about making sure things are done right and on time. Thank you Kenneth. Also Micheal has been wonderful to work with on my business development side of things. Thank you .

When we first closed on our property, they told us closing costs would be around $2k, ended up…read morearound $6k with all of their fees they dont disclose. Furthermore, we have been trying to sell the property with partial cash and the person taking over the account along with some other folks who were interested and wanted to pay full cash and all of a sudden they dont service account at their main location anymore and refuse to let us speak to an escrow manager. Its very clear by the previous owner and this title company, that they are working together to try to get the home on foreclosure. A lot of payments weve been sending a money order for also have conveniently gone missing. I am about to be contacting authorities at this point.

Silver Home Real Estate Services and Jeffrey Polley's licenses have been suspended as of 7/23/2025…read moreby the AZDRE: Cease & Desist Summary Suspension

The worse Mother and son crooks…read more Twice stole from me. They kept my tenants deposit and I was left with the bill. Jeff is a crook .. never notified me that he was filing bankruptcy. I was shocked when I found that out. He then told me he had no money to give the deposits. That money was not his.. he had to have a separated account to give back the money .. I am very disappointed with him

Update: Since originally posting this, there has been way more effort on Veronicas behalf to keep…read morein touch which is much appreciated. Understandably, Tucson has seen a crazy monsoon season which has left the restoration companies busy. Owners and Renters do NOT rent from these people or have them manage your property. This is on behalf of a family member who lives at a property on N. Walnut Ave. that is managed by RPM. On Friday, 7/2, their duplex property was hit by an intense Microburst resulting in the carport (which is attached to the home) to be ripped off while damaging about 2/3 of the roof. The carport landed in both neighboring properties resulting in property damage to both. My family member was able to get in touch with Veronica who asked to provide pictures as we were on our way home when this all occurred. Upon arriving we found multiple leaks coming from the ceiling on the interior of the home and also through light fixtures. We called multiple times to try to get in touch with Veronica, but it seems she had left for the day, leaving my family member and the neighbor to deal with the major property damage. With understanding to certain protocol in nature (IE Property management must relay all issues to home owner directly) there has been Little to no effort to put forth any line of communication, expectations etc. All the while, the property has been sitting with water damage to the interior of the home as well as potential fire hazard with exposed electrical. Edit: this review was drafted the week after the damages had occurred. Since then there has been considerable rain and water damage to the interior with no resolve. All attempts at getting any information from Veronica has been dead ended with vague information. There has been no insurance agent as promised. There has been no clean up crew as promised and there has been no timeline set forth from RPM for any potential repair work. Even temporary repairs. As of today there is water leaking from the kitchen sky light, walls, and down the hall way. The carport debris is still sitting on neighboring properties as well. Still including all of the original damage. The couple of times Veronica has reached out, her call was missed but returned in under 6 minutes with no answer from her. Email communication is inconsistent at best. The only option that was given to the tenants has been to break the lease. Which they'd rather do than to provide any immediate assistance to renters. All of this during a high demand market. If you own a home go elsewhere and if you are in the market to rent, run!

My son and his family rent through this property management outfit. They are in Vail Az the…read moremanagement company doesn't fix anything. They lie and say you will be contacted but never call. AC problems, broken screens, by fold doors broken from when they moved in, water leaks, rodent problems. Terrible management company, it makes us sad they have to deal with this, two little kids and another on the way. Very disappointed

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

These guys were able to get my house rented quickly, but unfortunately, it was all downhill from…read morethere. The tenant they placed complained about seemingly minor issues constantly, and rather than handling routine matters themselves, Jesus repeatedly passed those complaints along to me, creating unnecessary stress and making me feel like I was managing the property myself. I also found Don's attitude extremely condescending. Although I was the client who had hired the company, his interactions often gave me the impression that I was working for him rather than the other way around. Ultimately, the company quit managing my property without notice, leaving me to deal with the situation on my own. While I appreciate that they found a tenant quickly, good property management involves much more than filling a vacancy. Communication, professionalism, responsiveness, and actually managing the property are equally important. Based on my experience, I would definitely recommend looking elsewhere for a property management company.

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.

This place used to be run by at least somewhat respectable people, but not anymore. They have been…read moreso incredibly rude multiple times to me and my family. Not only that, but they left my aging parents and their pets in a house with a non-functioning AC for over 4 weeks. Run as far as you can, as fast as you can. These people will do as little to help as possible, once you're stuck in one of their houses. The tile in my parents house was becer sealed and should've been sealed yearly, and there was mismatched paint on the walls in at least one of the rooms. Really, think about what you're doing before you sign any sort of lease with these people.

I rented a house through Cobb Realty's property management division for one year. For the most…read morepart the experience was good, except upon moving in and moving out- which completely negates anyother positive experience I have had with the company. The house I rented had not been rented out before and the people living there right before us were the owners. The house was clearly not cleaned or inspected by Cobb realty before we went to pick up the keys. I called to state that the property was not proffessionally cleaned as I had been told it would be and they sent someone out right away, which was good, but they did a terrible job, which was bad, but I just needed to move in and move on with my life so I let it slide. During the course of the year we lived there, any concerns we had were promptly addressed, I will give them credit for that. So if you plan on never moving from the property you are renting, maybe go with Cobb. But if you ever plan to move out, beware! Once we turned in our notice that we would not be renewing our lease we began being asked to show the property to prospective tenants, on our own, with no representative from the company. I am too nice, so I agreed to it until my husband spoke to Cobb and let them know we wouldn't be doing that anymore. It just seems really unproffessional. On the day of our move out inspection I returned the keys and the house was inspected. I had the home professionally cleaned and the yard completely beautified. The next day I received a call asking for our forwarding address to send our security deposit to, I asked if we would be receiving the full deposit back and was told that we would. Now a week later I have received a call telling me that the house wasn't cleaned well enough for them, stating items that I watched my cleaning lady clean, were not clean and that items that they had not told me had to be cleaned, like can lights on an at least 16 foot high ceiling (which were among the many items left dirty before we moved in) and that we would be responsible to pay for the cleaning of these items. Ok fine, whatever. But then they proceeded to tell me we would be responsible for replacing some blinds that were already damaged before we moved in and I am quite sure I marked that on my move in inspection, although they said I did not and also that we would be responsible for paying for broken outlets that were broken when we moved in..... and so on and so on. The hassle that I am going through with this company is worse than any property management company I've ever rented from, I have never not received my whole security deposit back. I was a very good tenant and to be treated like this now that our business relationship has come to an end is just plain rude.