I have been to this location several times on a personal visit and have absolutely nothing but…read morepositive things to share. I'm greeted every time. Employees ask if they can help me find anything. They're helpful and informative. I also work with a local little league. This business has been nothing short of generous with sponsorship and donations. They were always extremely professional with me and my fellow board members. Roberto and Cristoph went above and beyond! They deserve a 10/10 in customer service. I will be back on behalf of our league and for my family's musical interests.

i posted a review about GC back in Mar 2023... I will freely admit that at the time, until i got a…read moremanager involved customer service was not stellar... that being said, i recently purchased a Fender Telecaster Ultra II. The experience of purchasing (traded some guitar + cash) was excellent. The only issue I had was with the quality of the instrument. To Fender: Do better! After i couldn't deal with the persistent string buzz and the guitar constantly out of tune... I went back 5 days later with the intent of returning and/or exchanging. That experience was also awesome. Ethan helped me out and was very understanding. His first response was to offer to ship me a new in 2 days... I asked about in stock items and he indicated he had another one in the store, still in the factory carton. So i asked to check that one out... it was worse than the one i bought. I asked if i could have the store tech look at my purchased instrument. He introduced me... can't remember his name. He was rather dismissive regarding my issue but made some simple adjustments while i was there.. I took it home and it pretty much the same... I'm now at a point where i'm ready to chuck it all, still mulling it over but i wanted to give a shout out to CG for its much improved customer service.... Shout out to Ethan!

I recently stopped here with my son for a quick instrument repair and the staff member who helped…read moreus was nice and accommodating. The issue was stuck mouthpiece, and he fixed it pretty quick and didn't charge us for it. Despite being a small shop, the store has an impressive selection of instruments and is noticeably clean and well organized compared to other music stores we've visited. They also offer music lessons, rentals, and more, so I definitely recommend checking them out for any of your musical needs.

Rented a cello for my son for his school's music class from Kline and I have to say they have such…read moregreat customer service! The shop is full of instruments! All kinds! And plenty of them! .. they sell and rent .. we rented and it was so easy. You let them know what you need and they bring it out.. helps you inspect everything and give you a contract to sign. The rented price is decent and it goes towards the full price of the instrument if uou decide to buy it after. Highly recommend if you need to purchase or rent.

Amazing experience through and through easy to communicate to and with Corynn im probly spelling…read moreyour name wrong..you are Gem of a person and you breathed new life into a Dull sounding acoustic electric bass that Deserved better and you help give it a shot at that...I havent been able to put it down since I got it back it feels brand new and familiar at the same time and I love that for me...thank you for your time and efforts and affordability I look forward to bringing more of mine and other buisness your way!!

Amazing Music store. I have rented their recital place for piano recital, and it went well.read more

Teacher Liz at Music Yard has been wonderful for my daughter's piano lessons. She does such a great…read morejob building confidence while helping her learn and improve each week. Liz is patient, encouraging, and keeps my daughter motivated and on track with her progress. What we appreciate most is how she also helps guide us as parents so we know how to support our daughter's practice and learning at home. It really feels like she's invested in her success. We're very grateful for Teacher Liz and the positive learning environment she creates. Highly recommend her for anyone looking for a supportive and skilled piano teacher!

Poor customer service. I took an instrument to them to be repaired, called them 6 weeks later and…read morethey did not know where my instrument was. Megan said they would call me back. I called them back later that day and the next day, the manager did not bother to get on the phone with me but was relaying messages to Megan on the phone. They assured me they would be calling me back. The next day. I received a text message letting me know it would be six more weeks and the manager would update me. I had yet to talk to a manager or receive an apology. I texted back that it was unacceptable since they already had it 6 weeks and they lost it. They said they would try to get it done as soon as possible. Two weeks later I was informed the manager would be picking up the instrument and would contact me. A week later Gabe contacted me and was very apologetic for the situation. This was the first apology that I had received. Gabe is the reason this review got one star. He went above and beyond to apologize, communicate and called me more than once. I did get the instrument back. However, when I went to go pick it up, Megan acted like she did not want to help me or recognize that I was in the store. I paid over $300 to have the instrument fixed and my daughter informed me not all the pads were replaced. Very disappointed in this music store and the customer service received. I will be using a different music store in the future

My amplifier was repaired well, on time and under budget. I will definitely bring my amps back for…read moreany necessary repairs in the future.

Excellent service, more than fair prices. Shane charged me $200 less than Rainbow Electronics was…read moregoing to. Highly recommended!

My 7yo started taking the Young Musician series this January with Miss Moriah and Miss Annie. He…read morecan be a bit rambunctious, but both teachers had endless patience with him. I like that students are taught the basics of music/singing and that information is supplemented with piano playing. The parent participation also helps me to make sure I am aware of what he is learning and how best to assist my son in practicing those skills. I am looking forward to returning in the fall!

Wonderful piano /music lessons for kids of all ages. Have been attending for years and enjoy…read morewatching our kids love for music grow!

Ashley is truly one of a kind! She is such a great music instructor. I have 3 children in piano…read morefrom ages 5-7 and they love going to piano lessons every week. Ashley is patient and so energetic that it makes the lessons fun for the kids. I would definitely recommend her to anyone seeking piano lessons, young or old.

My daughters (now 8 and 10) and I have all been Ms. Ashley's students over the last five years…read more Ashley is amazing with kids and adults. She makes learning how to play the piano so much fun yet also no nonsense. She teaches great piano technique and musicality and inspires students with a love for music. My kids and I LOVE going to see Ms. Ashley. She is the only piano teacher my daughters have ever had. I have had a handful of teachers over 30 years and I have learned things from her I've never gotten from other teachers. The day we found Ms. Ashley and signed up with her studio is certainly a day our luckiest stars were shining on us.

The relatively new store is the best, beats the old nasty one hands down. They've plenty of…read moreinventory and friendly service every time I go in, prices for repairs are decent and the shop is qualified. No problems, will be going back soon.

interacting with Skips employees leaves you feeling disrespected disappointed and dirty. They are…read morevery condensending. Also, either they lie about what stock they currently have available or they don't keep their website current, not sure which.

So i took my Tele, Player II modified, in for a tune up... I bought it at Guitar Center and i got a…read moregreat price but it need some work... the frets stood out a bit, some of the frets were rough and needed polishing and the action was a little high... This is high end local shop and it was recommended by Fender as a place to get great service. I dropped it off early July and was told i would get it back around early August. No big deal to me I was in no rush. Its not a large location (located in a small strip mall). The shop is very nicely kept but all the guitars have string locks on them so there is no casual picking up guitars here. They have a great selection. I went by today to pick up my guitar and paid $90 for the tune-up and presumably a new set of strings, which I was told would be replaced. I got home and plugged in and in less that 5 minutes of playing my fingers were black from the strings! The strings had a weird feel to them I don't know what brand they use but it would not be a brand I would purchase. In previous setups at other shops the tech would always ask what type of strings i would like to have as replacements... this was not offered; my mistake for not specifying but considering it was a higher end i was guessing they would use better strings... Some of my frets are still rough so I don't know why they were skipped. The action itself did not appear to have been worked on at all... Overall, this was not a stellar experience here. My search for a tech goes on... word to the wise.... make a written list of what you want done if you have your guitar worked on here...

This is a great place to shop for guitars and pedals. Staff there is cool and knowledgeable, plus…read morethe guitar tech. Andy is excellent and trustworthy with your guitar needs. They have a great selection of fender, Martin, Charvel and guitar pedals.