When contacted about their insurance because of the fire (we don't have a few grand for unexpected…read moremedical expenses laying around) we were met with radio silence as to the insurer as well as a response that there's a waiver (they won't provide a copy of) so they don't need to address our concerns. Look we get that our dog could come back with kennel cough (even if they are vaxed) or some parasite because some other dog gave them something - not that the whole building burned down (which no one told us about! Had to find out via a neighbor who happened to see it on FB). When we politely asked for their insurance info again we were met with "we don't have to answer that and we are now sending anything else to spam and will throw away any letter you send us" I don't know about everyone else but that's not how I think you run a business especially after almost killing 70 dogs.

My 2 dogs always seem happy when we arrive for either boarding or grooming, and they don't seem…read moredesperate to leave. The people are very friendly. J The groomer gave me tips on anal gland expression, which I appreciate. With boarding, A STAFF MEMBER STAYS ON PREMISES OVERNIGHT, which is very important to me. I am satisfied!

We had our pet poodle Angel groomed by Sarah who did an excellent job! Thanks Sarah she looked…read morebeautiful

We transitioned all of our animals care here and we LOVE them! Everyone at Imperial Animal Hospital…read moreis so kind and caring. From the moment you walk in and are greeted and the care you get while being seen and checking out. They treat our animals well and we just can't say enough great things!! 10/10

I have never boarded my dogs before and was very nervous about doing so. Krista set my mind at ease…read moreand sent me daily pictures and videos. I can't thank her enough for taking great care of my fur babies while I was gone. I will definitely be bringing them back.

Very nice owner, took videos of my puppies playing and sent every day to us. They seemed to be…read morequite comfortable there which was very comforting. Pricing was also very good, my dogs are small and we're able to share a run. We will definitely use them again.

We have put our dog, Lotus, with Laura and her family every time we needed to for a few years now…read more We used to live in South county of STL and had to drive to their old location for 45 mins in IL just to take Lotus to their house but knowing that he will be loved and well-cared for, It's all worth it. Lotus always had a good time. Now they moved to new location in Arnold which we also moved to St. Charles county and still have to drive him there. I am still willing to follow them everywhere and use their service as long as they still have loving and opening home for dogs. I can't rave enough about Laura and her family. If I can give them 10 stars I would. Thank you for caring for Lotus for us!

From the owner: We specialize in giving you the feedom to take guilt free trips because when your dog stays with us…read morethey don't stay in kennels or crates . Our guests continue to live in a family environment, as part of our family. Your dog will love coming here time after time and will be our best reference. However you can check out more testimonials on our website and facebook pages. We are with our guests 24/7 and we post pictures for you to view on facebook while you are travelling. All guests must come for an evaluation prior to their first visit. Call for an appointment now so you'll be all set when you need us. Hurry! Summer fills up fast!

Amazing staff and very friendly. Outstanding job Grooming my pets. Especially my teacup poodle…read more Looks like a play dog now.

Great pricing and accommodated my Shih Tsu and St Bernard. Provided recess and snacks. The only…read morething I wish they had sent pics for updates. My dogs seemed fine.

My dog loves this place! We make it into the parking lot and her whole boxer body is wiggling!read more

Friendly staff. They were great with my dogs especially withm our elderly girl who has some special…read moreneeds. They asked all kinds of questions about our dogs (what they like, behavior etc) to cater to their needs. The dogs there looked happy and like they had fun.

We are very happy with the care provided to our fur babies. We will definitely be back…read more Professional and friendly and very clean facility.

I don't recommend pawjama party kennel to anyone who loves their pets! I had dropped off my two…read morebeloved dogs and I felt uneasy to do so, as it was their first time ever staying overnight away from home. When I was shown where they'd be staying I really didn't feel comfortable in what they had put them in. It was a very small concrete area. I ended up having them placed in the 10x10 suite for three nights. Well, when I picked them up he was crusty with pee and smelled of ammonia, because it was so bad. His sister wasn't that bad compared to him. I asked if they could be bathed, but they said the groomer wasn't in, so instead the owner tried to clean him with baby wipes. That was a joke, as it was down to his skin! I had a long drive ahead with them and when I got to my destination I immediately gave him a shower! His one paw was bleeding because the urine burned his skin! I highly do not recommend anyone taking their pets here, as they seem to not care about the welfare of any animals! Then they use a choker rope lease on them, that was clearly choking my male dog to the point of him gasping for air..... Stay away from this place!!!!!

Christy was great! Our cat is very shy. We even have close friends who have rarely seen her while…read morethey are visiting. Christy was able interact with her and even brush her while we were gone. She even vacuumed after brushing her. Christy sent us text messages with how our cat was interacting with her and how she was eating. It helped us not worry so much about her while we were gone.

I have a Cockapoo and a Pomeranian who just love their home so much that boarding is a hard…read moreexperience for them. With me and my husband's busy work schedules and freqent traveling as of recently, they were cared by our friends or at boarding facility quite often. Christy graciously came along at the last second when our pet sitting arrangement fell through during the holidays and took care of them with lots of love and care. Despite us having to go out of town again for a whole week soon, we are doing so comfortably knowing that Christy will take great care of them. She will send you text updates of how things went and sometimes with pictures too. She will also turn on the porch light at night and pick up mails for you, which are great additional services. FYI, the Pomeranian is very skittish and anxious with strangers, and she has calmed him down so much quicker than anyone else he encountered.