We hired DJ's Dive Service to monthly bottom clean our boat, including taking photos of the condition of the zinc anodes. He quoted us a price that was higher for the initial cleaning than for subsequent cleanings. He told us if the zincs needed to be changed we would be charged for the zincs but the labor for changing the zincs would be free. It was determined that the trim tab zincs and the shaft zincs needed to be replaced, but his divers said they couldn't remove them. So DJ came out several days later and replaced them. Then he sent us an invoice charging us for his labor! We didn't feel like we were responsible for, nor should we pay for, his workers' ineptness.
After the second cleaning he sent us an invoice at the initial higher first cleaning rate. When I pointed that out, he provided a corrected invoice.
When DJ installed the new zincs he left the old trim tab zincs on the dock, but didn't leave the old shaft zincs on the dock. When we asked why not, he said it was because there weren't any zincs on the shafts. We found that to be suspicious because we had witnessed them being installed just several months earlier during a haul out.
At the next bottom cleaning DJ said his divers would take photos of the zincs. When they showed up, they said both of their cameras were broken. So we loaned them our GoPro to take the photos. They only took pictures of the trim tab zincs, but not the shaft zincs. So I donned a mask with my GoPro and dived under the boat to see for myself. The old shaft zincs were still on the shafts along with the new ones. So DJ had lied about there not being any previous shaft zincs.
When I asked him about this, he got all pissed off and said he didn't want to work for us anymore!
If you are going to hire him our advice is: Grab a mask and verify their work yourself underneath the boat before paying them. read more