The IMIM store is the retail storefront face of Hobby Engineering and is owned/run by Al…read more Some background : I started going to Hobby Engineering when he was located in Millbrae on El Camino. Got a PIC programer and some other various things. After he moved to the current location thats closer to the airport I continue to buy things from him, usually emergencies when I'm short a part or have a rush on something. Hobby Engineering has a searchable website so you can see what he has in stock. The IMIM store hours are what I would nicely say Quasi-Predictable. He's basically running two businesses at the same time by himself and most business is through the mail-order/warehouse side of things however you can really tell he wants to have a storefront. I know currently he's trying for regular Saturday hours but its always best to read the website instructions. When I need something I check the website, then I call to see when he'll be around. If I'm in a rush after confirming he'll be there I'll place the order online and pay for it as a Will-Call and swing by. He has also been incredible in the past and met me at weird or late hours to pick something up. The IMIM store itself is on the second floor and he's making good progress on it as of my last visit. Quite a bit of hobby-related stuff on the shelves to browse. His speciality seems to be Robotics but a lot of general model making supplies around too. Not some much on display for general electronics but the warehouse is just downstairs so if you know he has it in stock and he doesn't have bunches of customers upstairs he has no issues grabbing parts from the warehouse. I have to reiterate, you need to read the website. Local store. One person. Hard to cover everything by himself. My hope ( and I'm sure Al's ) is that the storefront gets enough traction to warrant an employee. He's got a bunch of space and a lot of possibility.

I am working on a project that requires a microcontroller running a a servo. I was interested to…read moresee this store show up, and thought it would be nice to support a local hobby/electronics business. I tried to visit last week, but it was closed and appeared empty. Realizing that the store had some idiosyncratic operating procedures, I called the number on the web site. The person who answered was positively discouraging of a visit. He wanted to know what I was working on, and told me that he didn't really have any stock out to look at. I suspect that this is really a mail-order business, and references to it as a retail outlet are misinformed It would be nice if the owner changed his website to reflect that fact.

This place is great but hard to find. If you can get Mike on the phone keep him there and make an…read moreappointment what ever you do. I went there with my old HP and he recovered all my baby girls photos and transfered them and all my other important stuff to a custom built Intel pc. I was totally amazed.

These guys really know how to recover data. Mike is an extremely knowledgeable IT expert and…read moreprovides an exceptional level of quality service. Regardless of whether it's a large network project or a single PC issue, Mike steps up and gets it done!...

These guys are the best! They have gone over and beyond to help me over the years…read more After quite a negative experience with a major cell phone carrier I found Platinum Wireless and I'm regretful I didn't try them earlier. On one of my lines I'm now paying for a month what I was paying for a year.

Amazing employees great work and really fair thank you guys for the help. Come check them outread more

Excellent customer service by all but especially Albert. He was the first one to greet me and…read moreprovided excellent directions of how to navigate through. Smooth process and easily located. Thank you all again.

Drive into Bayview to drop off large items like electronics and old heaters. It's an interesting…read morelarge place to see how much junk we throw away. But at least we're not illegal dumping. It was not busy on Sat morning. Workers were friendly and helpful.

Re technical support: I was building a new computer with some expensive server-grade parts and…read moreduring the build I got a bit worried about the install and didn't want to damage it. I took it to central and they put it together and bench-tested really quickly for a low price. Rick worked on it and was super nice and helpful. I have also bought parts from them and have only good experiences.

Service very helpful , they really don't work on computers over ten years old, most places want you…read moreto upgrade

The gentleman who helped me was the best. I was terribly frustrated because my phone went kaflooey…read moreon me. The screen froze, so I couldn't phone, text, email, or do anything else that's important to me. I spent hours trying to unfreeze the phone. He asked what the problem was, and he fixed it in less than a minute. COMPUPOD is now my go to place before I start pulling my hair out. I'll also make it my go to place when it's time to replace my phone. Thank you so much for your fine service. ,

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.