My monitor recently displayed an ominous "no HDMI" message, blocking me from using or even seeing…read moremy system. Even the HDMI message disappeared after I checked and double-checked all my cables and connections. I took my desktop tower to Central Computers, not knowing whether the monitor, the cables or the computer were at fault. Pedro quickly determined that the computer was fine -- it was NVIDIA trying (with no warning) to update a driver that brought my system to a halt. He and Stirling monitored the update, then NVIDIA started a second one, which seemed stuck. Stirling downloaded the update directly from NVIDIA and finally got the job done. The wait (about 2 hours) was well worth it to regain my sanity. Pedro and Stirling were very kind, explaining everything and chatting with me when I wasn't browsing the aisles. This is now my go-to place for computer help.

Came into central computers today for a desktop issue and Pedro was great. He was able to assess…read morethe problem and found the root cause. After a part replacment, he tested to make sure everything was still good to go. We chatted about possible upgrades, which he educated me on, but did not push for me to buy anything. Will definitely return for any computer issues in the future.

I bought the white Chroma Caps for my SX3. They were great quality and customer service was on top…read moreof everything. Very rare to find such great 1 on 1 service these days (with real people). I highly recommend.

Customer service is awful, wanted to buy ddj controller and asked couple of questions,guy from…read moreonline chat said that manager will contact with me within 24 hours, no one responds on open tickets , no one send a letter, 5 days have passed

The IMIM store is the retail storefront face of Hobby Engineering and is owned/run by Al…read more Some background : I started going to Hobby Engineering when he was located in Millbrae on El Camino. Got a PIC programer and some other various things. After he moved to the current location thats closer to the airport I continue to buy things from him, usually emergencies when I'm short a part or have a rush on something. Hobby Engineering has a searchable website so you can see what he has in stock. The IMIM store hours are what I would nicely say Quasi-Predictable. He's basically running two businesses at the same time by himself and most business is through the mail-order/warehouse side of things however you can really tell he wants to have a storefront. I know currently he's trying for regular Saturday hours but its always best to read the website instructions. When I need something I check the website, then I call to see when he'll be around. If I'm in a rush after confirming he'll be there I'll place the order online and pay for it as a Will-Call and swing by. He has also been incredible in the past and met me at weird or late hours to pick something up. The IMIM store itself is on the second floor and he's making good progress on it as of my last visit. Quite a bit of hobby-related stuff on the shelves to browse. His speciality seems to be Robotics but a lot of general model making supplies around too. Not some much on display for general electronics but the warehouse is just downstairs so if you know he has it in stock and he doesn't have bunches of customers upstairs he has no issues grabbing parts from the warehouse. I have to reiterate, you need to read the website. Local store. One person. Hard to cover everything by himself. My hope ( and I'm sure Al's ) is that the storefront gets enough traction to warrant an employee. He's got a bunch of space and a lot of possibility.

I am working on a project that requires a microcontroller running a a servo. I was interested to…read moresee this store show up, and thought it would be nice to support a local hobby/electronics business. I tried to visit last week, but it was closed and appeared empty. Realizing that the store had some idiosyncratic operating procedures, I called the number on the web site. The person who answered was positively discouraging of a visit. He wanted to know what I was working on, and told me that he didn't really have any stock out to look at. I suspect that this is really a mail-order business, and references to it as a retail outlet are misinformed It would be nice if the owner changed his website to reflect that fact.

This place is great but hard to find. If you can get Mike on the phone keep him there and make an…read moreappointment what ever you do. I went there with my old HP and he recovered all my baby girls photos and transfered them and all my other important stuff to a custom built Intel pc. I was totally amazed.

These guys really know how to recover data. Mike is an extremely knowledgeable IT expert and…read moreprovides an exceptional level of quality service. Regardless of whether it's a large network project or a single PC issue, Mike steps up and gets it done!...

Sam and Ali helped me get my dad's iPhone 12 Pro battery replaced and my PS5 deep cleaned & Liquid…read moreMetal replaced. They communicated well with me and gave me what I thought were to be fair prices at the start of our interaction. I picked up my PS5 today (Friday) after dropping it off on Tuesday and immediately noticed it's a lot quieter and it just looks so much cleaner. Cool guys, thanks a lot for your help

In and out, great customer service. I thought my phone was fried didn't want to spent $1000 on a…read morenew one, they helped me out here and it ended up being my battery. They know what they're doing here.

Excellent customer service by all but especially Albert. He was the first one to greet me and…read moreprovided excellent directions of how to navigate through. Smooth process and easily located. Thank you all again.

Drive into Bayview to drop off large items like electronics and old heaters. It's an interesting…read morelarge place to see how much junk we throw away. But at least we're not illegal dumping. It was not busy on Sat morning. Workers were friendly and helpful.

Had a issue with phone charging. Staff guided me through…read morepurchase options and why chargers with higher voltage were better. Staff (Darren, Daemon, cannot recall exact name) then examined my phone attentively and cleaned phone socket.

Service very helpful , they really don't work on computers over ten years old, most places want you…read moreto upgrade

Compupod was the only business that replied that they could remove a soldered resistor on my…read moreodometer/speedometer and replace it with one I provided as a replacement. They were able to complete this in half a day and I picked it up next morning. Odometer on my 2001 Toyota Camry was having issues on high temp days that cause the odometer to not display and the speedometer to remain only at zero. It seems to be a common issue with older 1997-2001 Camrys and the solution was to replace with a new resistor (I tried replacing the VSS, transmission solenoids, spark packs/wires/plugs, new alternator and battery) per a video on YouTube. They did a great job with the soldering of the new resistor and I put the odometer/speedometer back together and into the car with no issues. Now to see if this resolves my Camry issues! Big thank you to Andrea for her prompt replies to my questions and Carlos for ensuring that the techs knew what needed to be done!

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.