I just had excellent service experience with Conrad! My car has been sitting at the curb for about 3 weeks because the battery died and I didn't have funds to buy a new one, nor to have a mechanic replace it. The battery itself is located behind the driver's wheel, which is a tedious labor and the cables are under the hood. It snowed 10" and the car was buried. It would have been very hard to get a mechanic at that time to work on it.
I had got paid on yesterday, but the roads were still too bad, because of continuous snow, to venture to the store. Low and behold, the police knocked at my door and stated that I must move my car for emergency weather road service or they will tow it in one half hour.
I made about 8 calls for road service - all not available, closed or booked up! I called Dixon Towing and got Conrad, gave him my name, situation, address and phone number. He was on time, very nice, professional and expedient. He was there within the 45 minutes that he stated, that he would arrive and towed it to the mechanic lot.
Great customer service is a rarity now days, but I recommend this company to all! Great job Conrad!! read more