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Dixie Harris, MD

4.0 (1 review)

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9 years ago

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Revere Health Provo Sleep Lab - The wires!

Revere Health Provo Sleep Lab

(1 review)

My 8yo had a sleep study done here and while the experience was a bit overwhelming Lexi took us and…read moretreated us with total patience and kindness. We had a double bed room. My daughter got a double or queen sized Sleep Number bed while I got a lumpy and way too soft twin bed with a crummy pillow! Ha ha. I would love to give this place 5 stars but I just can't. The pros: Friendly staff, plenty of parking, clean facility. The cons: Hard to sleep, lots of light coming in from the door jambs. One bathroom for the 4 rooms doing a sleep study. No water offered. Woke up super early due to light and outside room noise. No info about how to reach out to staff if there's an issue. There is a call button next to my daughter's bed but I wish I had access to more water when my water notice ran dry at 3am. The staff came into our room several times to fix my daughter's nose piece. While I wasn't actually sleeping, turning the light on was a bit annoying. I understand they have a job to do but as a parent it was awful for me. I'm a very light sleeper, so even if I had been sleeping peacefully this would have woken me up. They did have a fan in the room but both my daughter and I sleep abnormally warm so was a bit uncomfortable. The other three single rooms looked very clean and more like a bedroom with a mirror and sink. All I know is I snore and should have a sleep study myself done but I'm so exhausted I'm not sure if I'd want to go through with it with all those wires attached to my body!

Neuvo Wellness - TMJ Pain Relief

Neuvo Wellness

(13 reviews)

I was hesitant to sign up my two children with Vivos because I was worried they might not follow…read moreinstructions, however Dr. Bennentt assured me that if they didn't follow instructions I could cancel the monthly subscription of $320/month anytime. After, paying roughly $5k and trying out the different appliances, it was clear the two were not able to comply, so I cancelled and stopped paying the monthly fee, however, the option to cancel was only an option when signing up, upon cancellation they changed it and now are sending me to collections for another 3k. I can't endorse these kind of business practices. Another challenge I have with them is communication. Over a 5 month period they've only contacted me twice before sending me to collections. They are very busy, if it's something you need to discuss that is important, you will always be waiting for a call back. One more warning, if you lose a custom appliance, you will be required to pay for a new one at a cost of around $600. If you don't have the $600, tough luck, you can continue paying your monthly payment with no office visits (since they aren't needed at that point) or go to collections.

Our son has been receiving treatment for I think a couple of years now (it is so easy to lose track…read moreof time). He has been using the Myobrace appliances. We have definitely seen an improvement in his jaw growth. The path that led me to Neuvo Wellness began with my concern that he did not have enough space in his mouth for his permanent teeth. Orthodontics was an option but, after learning about other issues and myobrace's claim to fix all of those, this sounded like the perfect fit. We appreciated being given significant discounts for paying up front. We are happy with the improvement we have seen and are hopeful we will see significant improvement in the other areas. I feel it is still too soon to pass judgement on worth vs cost. The reason for my review today is two fold: over the course of the time we have been there, the turnover has been impossible to miss. It seems we see a new face everytime we go in for an appointment. The office isn't large, so it has caused me to wonder a little bit about that. Then today, our trust in the corporate company itself has been shattered. We were sent home with a sleep study and, during the night, it slid off of our child's finger. Unfortunately, our dog found it and chewed it up. Knowing we needed to take responsibility to replace it, I called to inform the office what had happened and ask how to move forward. I was told the office manager would get back to me. In the mean time, my husband jumped online to see what the approximate cost of the device was. He found the exact model number for $150. Knowing that companies need to account for fees and penalties, we would have accepted being charged twice that without any complaint. But we learned that, in the fine print of the contract we signed when we left the office with the device, corporate charges $3,000! $3,000 for a device we could have just replaced ourselves for $150 and no one would have been the wiser... Not only is this a heavy blow to our finances, but also to our trust. If they charge that much of a mark up on this, where else are they gouging their customers/patients? To be fair to the office staff, they have worked with us as much as they feel they can and we appreciate their kindness and understanding. But, if their hands are tied by corporate, and corporate is this dishonest, it doesn't really matter how nice they are - I no longer feel comfortable recommending their company. If we weren't already prepaid, we would be looking elsewhere for a myobrace practitioner. This makes me really sad. I do not like to write bad reviews - especially when I feel I am hurting the messenger. But I feel people should know...

Dixie Harris, MD - sleepspecialists - Updated May 2026

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