Store was well pack and well organized. Allot of selection from other Ollie's I have visited. Will…read morestop by again. Prices are great.

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!

I'd give it zero stars if I could. The woman said two weeks and it will be delivered. After the two…read moreweeks was up no stove. Called and the lady said oh its going to be another week. Irritated but okay fine whatever we misunderstood. No big deal. After that week no stove. Called again and the lady said now it'll be on the 18th (today's the 4th when it was supposed to be delivered and the receipt says the delivery date is May 4, 2026) Terrible place to buy from, the workers don't know a single freaking thing. You'll pay for a stove and even though you need it because the old one isn't working you won't get one because they keep adding more time and it never gets delivered and they won't give you a refund so we can go somewhere else.

We do not recommend purchasing any appliances from this place. We bought a Subzero freezer and…read morethere were a few miner hiccup's along the way but once sorted out (So we thought) we paid $10,999. and change and were pretty excited. But a few days later the woman that sold it calls and tell me that the freezer if extremely heavy and that I needed to buy an installation kit and install it myself. NO! I have C.O.P.D and that's NOT gonna happen and I tell her she charge me $50.00 so I'm expecting it delivered and installed. She says they don't have anyone but will check and call me back. After a while she calls back and admits she screwed up only charging me $50.00 and at that point and interrupt her and tell her I called Subzero and spoke to a Sandra and she explained that NO WAY can ANY consumer install one of those and that it has to be a FCI (Factory Certified Installed) and the freezer comes with the installation kit. This is when she says that the install price is actually $350.00 but after speaking to her boss that that were "Doing us a favor" and only going to charge us an additional $200.00? WOW! Also there's no way we're getting our brand new freezer without paying so we did. In the world of business when a company screws up they take care of the customer but not Metro. They not only have no Subzero training but no Customer Service training as well. But that's not all folks, when the 3 guys arrived, only one has experience with these and after punching a few holes in our garage floor he realizes he brought the wrong anchors so he has to drive to Joplin to buy more which takes over a half hour. But then it get worst, the woman that sold us the freezer said it comes with stainless steel side panels. NO IT DOES NOT! So I call Subzero and find out they are $870.00 each plus $350.00 to install. OMG! We didn't even bother calling them. If they're gonna stiff us for the install mistake they for sure would even think of taking care of the panels so not we have our dream freezer but no side panels and girlfriends heart broken.

I love this store!! They always have a huge selection of furniture, they are nice, helpful and love…read moreto deal with you on price! Great service, great prices, reasonably priced delivery and the quality is always good!! I also love that I can trade there if I have something I'm not using at home and they have something I want!! =) Definitely worth your time if you are looking for great deals!!

I'm a major fan of Kenny's. Take caution if you're a bit more of a high end shopper...it appears a…read morelittle bit run down at first, but if you really take the time to look around you can find some gems. Their prices are realistic and low. I can't think of anywhere else you could go looking for a simple nightstand and find several acceptable possibilities ranging from $12 to $60. How cool is that? It might be dusty, but you can clean it for the money you save. Their delivery is affordable and the in-store staff will help when you need it. This is a very down home, local business and they're often willing to make trades as well! They sometimes have furniture that is barely used, showroom close-out stuff with little flaws (like a tear on the back of a perfect sofa). I'm a little picky and normally don't consider "soft" furnishings from secondhand stores but after so many great experiences there, I bought living room furniture from Kenny's and it's holding up really well. If you live in Joplin, definitely check out this place. They've moved a few times due to the 2011 tornado destroying their former location but are now at 1610 S Main.

This is a review of the retail store only and not the bistro…read more We have often driven past Sandstone Gardens on our way to Missouri. We have never stopped. Lucky for me, it is open at 9:00 a.m. on Saturday morning as I breezed through Joplin. It's a formidable looking fortress but just be brave and open up one of the massive brown doors. (Entrances aren't really labeled.) I ended up entering through the bistro area. The home decor and kitchen items are maybe a bit pricey but not outrageous. The concrete sculptures (which they make on site) are fantastic. If you want to purchase one, just take a pic of it and they will secure one for you at the check out area. There's also baskets by the check out that you can place all your wares in and no one else can shop through them. But back to the sculptures...they are pretty reasonable and of good quality. If you buy one, you must drive to the back of the property where they make them to pick them up. This would be a five star review (for the retail store) if they had been a bit friendlier and helpful. Maybe we will have time for lunch sometime and up this to five!

Really great food, wonderful deserts and the shopping experience is great. But call ahead and…read morereserve a table. The wait can be hours on weekends. Hers my only really complaint. We did show up on a recent Saturday when they were packed and were told the wait was about 45 minutes. Well that was okay because there is so much to see and do shopping there. I love this place and can always find things I wish we had in our house. Interior decorators and people who like interesting decoration things for both inside and outside the home should have a good time exploring this decorating wonderland. However, we came back multiple times after one hour (remember they said 45 min). and were repeatedly told we were next. About two hours after we arrived were were finally seated. I balme the customers a bit, there were many tables with people hanging ut waiting mostly for wife to finish shopping. So basically people would come in for lunch, hand out with family and friends and time up a table for hours. Long after they are done eating they continue to sit there and wait while some of the group goes out to shop. I find thse really rude and surprised that the owners don't suggest to people that they hand out elsewhere. Like the many places to sit outside. I get that it puts the owners in a difficult situation because they want to sell decorator stuff. However, they really need to figure this out and find some way to move people off the tables and hanging out somewhere else. Once seated the food was generally good but we didn't have the best waiter the last time we came in. Constantly forgetting things bringing out things wrong, not refilling water, forgetting table setting after asking several times, etc. Although we will come back as everything is good I won't bring a group, just my wife and I and I will not come without planning on loosing half a day waiting for a table, then service. All in were were there four hours! When we really dropped in for lunch.

If they tell you, they have a forever mattress that they will sell to you, don't buy it! We have a…read moreforever mattress. We were told that once it gets body impressions, they will restuff it for you. "The plant is in Webb city it's no big deal, drop it off. We restuff it same day, you get it back same day." So we spent the extra money for a Forever mattress. We asked to get it restuffed and they told us they didn't see any defects in it. I said, of course there's no defects in it. It just needs restuffed like you said. It's a forever mattress. They will not honor it. They gave me a 20% discount for my next mattress. How generous! I told him they could keep their discount. We will not be back! Buy a mattress from Doug at 34th and Main. Nice, honest, caring people-Mom and Pop shop.

If your going to spend almost $10,000 on a bed, don't go to this place. I have more back problems…read morethen I've ever had in my life, and the company has a no return policy, they only offer to make your mattress 'firmer' or 'softer' and that's after they send two strangers to your house to pick it up and take it off somewhere and bring it back when it's been altered. Not a huge fan of that part either. After we called and told them the concerns we had, they said we had buyers remorse, they were rude after they got our money, my back pain wakes me up at all hours of the night and morning. I would not recommend this place to anyone I care about.

Joplin location is closed permanently. -closed…read more -closed -closed -closed -closed -closed -closed -closed -closed -closed

What a terrible experience! We purchased a "Like New, Outdoor Ceiling Fan" thinking the fan we were…read morespending hundreds of dollars on would be Like New! ...When the fan arrived, the remote battery was dead. After buying a new battery the ceiling fan worked for all of two weeks before it completely died. We had to pay for the install of the fan, the diagnosis of the fan when it stopped working (they told us, yeah this fan is a dud!) and the removal of the dud ceiling fan. When we called to explain what had happened we were told "sorry there's nothing we can do". Even though, the fan was advertised as "like new". Wow, what a great way to run a business - super scam - for any customers thinking about whether or not to purchase a fan from this company, do yourself a favor and just don't. Your future self and dollars with thank you. What a terrible way to treat customers.

We love this place. We purchased many lovely furniture items. The quality is amazing. We purchased…read morea couch, loveseat, two dining tables, and a six piece bedroom set. Every item is high quality and will make your quests always ask, where did you get that!? Go visit the store! Always ask, what is your best price.

This is the best place to get any furniture in Joplin let alone custom furniture. You can have all…read moreyour furniture custom made at reasonable prices here. The quality is far above anything you can buy at the mass produced retailers. Plus, get it fitted exactly to your room and your style! It takes 4 to 6 weeks and sometimes longer for it to be made and delivered, but it is well worth it. The owners will work with you and help you with measurements and even custom planning.

They don't always hve what I need when looking for obscure parts I can find at specialty hardware…read morestore, Ace or True Value. But for the regular stuff the prices are fair and the staff here always seem to be on the ball, hustling but not racing, they have time to help and they all seem happy to do so. Often many of them don't know anything about the how-to of things. Don't bother asking something like if this carrier bolt stronger than that one, which gague wire is right for a specifi project, or why a screw has a steeper twist and rotation. They don't seem to know. But they do want to help and they do know what they do have on hand most of the time. Occasionally we will come across someone who is passionate about the department they work in. I would give them four stars however they often mis the mark on services. Like having tiles installed, siding, or an applaince. The contractors are all subcontractors and not Lowe's employees. Sometimes this ties thier hands form doing a better job beacues they have to confomr to Lowe's rules. Other times the store struggles to get the dates right or offer services they don't even sell and you don't learn about it until no one shows up for a job and you have to chase them down. This has happened to us several times on projects often wasting days or weeks.

So I went to my Lowe's in Springdale and bought a refrigerator for a duplex of mine. After paying…read morefor it and scheduling a delivery for it the guy says it's coming from this Lowe's location. It was supposed to be delivered Sunday of course my place was the last stop. Well I get a email saying they were unable to deliver my fridge so they pushed me back until Tuesday. So when I called back to see why I've been pushed back another 2 days all I got was they didn't know why it wasn't delivered on the date I asked for. I don't understand the logistics on bringing my appliance from 45 miles away when I had bought it from my local store. Just doesn't make since. So the next time I need any appliances I'll make sure that it's not coming from this store.

Never had an issue with Pearl Bros before today, have dealt there for years but not again. I came…read morein to make a purchase and while there return some exterior screws that I'd purchased but didn't end up needing. I brought them back their own sealed pouch that they had sold them to me in which showed the count as 16 along with my register receipt. The young lady at the register, who is awesome btw, handed them to an associate, who was also terrific, to take them down to hardware to be counted. He then opened the sealed bag and heads downstairs. Apparently the guy in hardware, big, middle aged guy who's always there, didn't count them but dumps them back into the bin. So when the cashier calls down to confirm the count he hesitates a bit and replies "around seven". So we go back and forth with rude hardware guy basically calling me a liar. Now these weren't cheap screws at $1.19 each so I wouldn't let it go. I said either you have no idea how many were in your bag you just dumped out or you screwed me on the count when I bought them! Finally an older gentleman said to refund my money and then proceeded to tell me in the future when returning an item to go directly to hardware and watch them count. I replied that won't be necessary, there won't be a next time. You lost my business for good and I suggest you work with big boy on his customer service skills, or send him packing.

Absolutely the worst customer service experience I have ever had. I purchased 4 Adirondack chairs…read moreon Saturday. An associate brought them down from storage and put them in the back of our truck. It wasn't until we got home that we realized one of the middle chairs arm was completely broken. I took the chair and receipt in today and clerk asked for a manager. The manager came over, looked at the chair and said, "Nope, it wasn't broken when you left here" and walked off before I had a chance to say anything. The cashier said he wasn't going to do anything...no refund or exchange. So my only option was to just take the broken chair and leave. I left it behind just like I will this store in the future.