This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

This was the most helpful shop I have ever been to! Me and a buddy are from Idaho and were on an…read moreoff road trip through Utah. About 50 miles away from salt lake we broke down and had to remove our hub in the middle of nowhere. We walked into this shop with hub in hand and were immediately taken care of, the shop was slammed but they made time to help us out and get us back on the road. As someone who works on their own vehicles and doesn't like trusting mechanics if I was local I would take any of my vehicles to this shop in a heart beat. I cannot Recommend this shop enough. They know their stuff and do quality work 11/10 would recommend!

Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

Why didn't I find Mike Palmer Automotive sooner?? I brought my car here after my current shop was…read moremaking obvious rookie mistakes with repairs to my car. Jessy was so kind and communicative. He broke it to me that the car required more repairs than it was worth, and that my current shop was not doing a good job at maintaining my car. Maybe he felt bad for me, maybe he wanted to make a show of good faith, but he didn't even charge me for the diagnostic in that instance. I ended up selling that car for scrap and eventually buying a new car. I brought the new car in for a pre-purchase inspection and WOW, Jessy and his team really showed their true colors on how thorough they are! They checked absolutely everything. They even checked the cabin air filter because he told me that a rodent had built a nest in it. They found things that other shops had missed. Is there such a thing as being too thorough? Jessy might be! But I'd rather have my auto shop be extremely thorough and triple check everything rather than be sloppy and miss things. Their attention to detail and commitment to quality is obvious, right down to how they require appointments for their shop. They want to make sure that every single car gets the attention it needs. I can't recommend Mike Palmer enough and even though I don't live in the neighborhood anymore, I will make the trek to come back here for my auto repairs and recommend them to all my friends. Jessy is a truly honest mechanic who just wants to help you do your best to maintain your car. How do I know? They're not trying to make money nickel and diming you on easy fixes. He could have fixed the cabin air filter for me without asking and taken the easy win but instead he said, that's an easy fix and I easily figured out how to replace it on my own. He wasn't bothered by the fact that I wanted to change my own oil either. Jessy is your true ally in keeping your car running in tip top condition the best way possible.

Great service! Fair pricing, prompt, efficient, pleasant employees who explained everything for me…read moreto my satisfaction. Gave me a list with costs of future repairs needed, and actually showed me on the car so I could see myself what is needed. As a woman who is tired of being cheated and lied to about cars, thank you for being honest and straightforward.

I took my truck for an easy fix, but after 6 months of waiting and replacing useless parts, I gave…read morethe truck to them to cover costs and after a couple days, I see it for sale and running without a problem.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

Fair prices, fast service, and friendly staff! Took my Mercedes here a couple times, and I was…read morepleased with the results and bill each time.

Fast and Friendly Quality Fair Value Works with Your Pay Schedule xxxxxxx. Xxxxxx xxxxread more

4 brothers took my car in last minute on a Sunday (when everyone else was closed) and went above…read moreand beyond helping me find the part so I could continue on my trip. Would recommend them in a heartbeat!

Stopped taking my business to MM after getting my car serviced at 4 brothers. Much better value…read morehere. Wouldn't want anyone else touching my vehicles before driving cross country.

My family and I have been patronizing Master AutoTech (formerly Master Muffler) since about…read more1975...back when I talked my Dad into getting dual exhausts on our '72 Buick Centurion 455-4 sedan at their 3865 S State Street location...and I've patronized them ever since. I had my '96 Bronco taken care of at the Sandy Location many times, and when I bought my 2006 Mazda 6 sedan, I was referred to Phil Baillargeon out in WVC. I patronized Phil there for many years, and then followed him to the 6700 S State Location when he moved there. Finally, when Phil transferred to this Main Street location downtown, I started to see him there for my Utah State emissions inspection, and have come back each year since. I do so because Phil is a car-guy, and understands how to fix them...and as he's done on my Mazda sedan many times, performed repairs to make sure it runs clean and passes emissions each year without fail. He's direct, honest, and handles the inspections like a pro. And again, just today, exhibited his patience with me and my 19 year old car...and got it to pass the emissions inspection. Just a great mechanic that knows/loves cars and takes care of his customers. I will continue to patronize Master AutoTech and specifically support Phil and his team of mechanics for years to come. Five Stars for great service from Phil and his team. Thanks, and see you again next year!

Fixed my busted A/C unit in 3 hours on the same day. Reasonable price. Very nice staff.read more

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

It's hard to find a mechanic you can truly trust, but this shop has definitely earned my…read moreconfidence. I highly recommend them to anyone looking for reliable, efficient, and honest auto repair service. I'll definitely be coming back for any future maintenance needs!

The team at Clark's was very easy to work with. Very knowledgeable and honest and got work done…read morequickly. Quality of service was fantastic and they were very communicative through the whole repair keeping me in the loop at about any surprises, hold ups, updating me on when parts arrived and when all repairs would be complete.

Crazy honest mechanics. No gaslighting, for real. Unfortunately for me I've had to take my Subaru…read morein for a broken taillight housing, both front and back brakes and rotors replaced, burnt out light bulb in the taillight housing they replaced, oil change and both air filters, license plate light bulbs which I had no clue were out, new wiper blades. PLEASE GOD CAN WE STOP WITH THE REPAIRS ALREADY?!? I think I've seen them 4 times since October. Clark's has been very good to me. They used to do only Subarus but now it's open to any kind of car. The staff is super friendly and nice. I've had to sit in their waiting area to wait for my car and their door should be replaced with a revolving door cuz it's non stop customers! You can set an appointment to bring your car in but really they are super fast depending what you need done. The other bonus, for me was that I didn't have to take it to Nate Wade or Mark Miller. I don't trust car dealerships for maintenance. Weird right? Well I've been taken for a pretty good ride $$ when I've taken my car to a dealership. I also don't like the look the staff gives me when I tell them about my car issues. Clark's is respectful and nice and they will quote you an estimate but I feel like the estimate is right on when you pay your bill which, by the way, they accept Klarna and Affirm!! I believe I've spent about $2000 since October to have that laundry list taken care of. I highly HIGHLY recommend Clark's for everything I just said.

Was able to fix the car, overpriced. But got me back on the road quickly. Was able to find an open…read moreslot quick and get things moving.

These guys never got back to me I am still waiting to hear from them 2 weeks later. I don't think…read morethey care much for customer service! But I found a vendor thankfully