I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

My heroes. Our…read moreclothes washer door wouldn't open after an overloaded spin cycle caused the clothes washer to stop and emergency locked the door. It wasn't an easy job. The emergency door latch for a Samsung front load washer is not located in front but below the top lid. And the dryer was stacked on top of the washer. And the stacked machines were in a tiny storage closet in a tiny powder room. I called them and they arranged for two people to come. They showed up, said they would do their best, and the best they did. They tried a couple of things, then just decided to brute force moving the dryer out, placed it gently on a blanket in the hallway, popped open the top of the washer, unjammed the latch, and then put everything back. I didn't even see them move the dryer! They didn't ding the doorway or walls. To emphasize, this kind of maneuvering in a tight space is something most contractors and movers wouldn't even attempt. I thought I needed to get someone to remove the powder room sink completely so we could take the washer out for repair. At the end of it, they charged me a fair price for the back-breaking work they did. They kindly advised me to not overload my washer again. They are my heroes.

We recently had Triton repair our clothes drier after having used them over the past few years to…read morerepair other appliances including our high end built in oven. We have also found their service people prompt, efficient, highly qualified, skilled and efficient. Vlad, who repaired the drier, texted to ask if he could arrive earlier than our scheduled appointment. He was friendly and efficient, and he quickly diagnosed the problem and made the repair. Mario from the Triton office called a short time after the repair to check that all had gone smoothly which it had. My impression is that Triton cares about the quality of its work and genuinely wants its customers to be completely satisfied. They do an excellent job meeting those expectations. We would definitely use them again.

My family and I were stressed after realizing our dryer of almost 10 years stopped working. We were…read moreafraid we would have to buy a brand new one. But my partner suggested looking for dryer technicians in South San Francisco to see if it can be fixed (rather than dealing with the stress of finding a new dryer, moving the old one out, and bringing the new one in). Turns out my partner was right! Regina was very attentive to us before and after the appointment. And Vlad the technician diagnosed and fixed our dryer! We also felt confident that the same issues fixed have a guarantee of 6 months, in case the dryer acts up again. Everyone involved was super polite and I'd be glad to call this company again for any other repairs. Thank you!

Amir was very easy to work with, he came the same day and fixed our appliances. He was…read moreknowledgeable and helpful. I highly recommend this business. Price was as quoted. Very good.

Something sounded terrible in our dryer when it tumbled so we contacted Appliance Repair Tech to…read moreset up an appointment. Amir came exactly when he said and was incredibly quick diagnosing the issue without even touching his tools. Then, because he didn't have to do any disassembly or use equipment to conduct the diagnosis, he refused to be paid the very reasonable diagnostic fee. What a stand-up fellow!

Rick and the team at Parkside were so amazing to work with. I ordered the wrong size gasket seal…read morefor our dryer drum and we didn't discover this until Rick had pulled the drum off. Rick helped me order the correct one direct from the manufacturer's (Sears/LG) website, and two days after the part arrived, Rick was back to attach it. Rick did not recharge me for the service fee on this second visit, which was extremely generous. Before calling Parkside, I had read the raving reviews and I wanted to add mine too. What a great experience! And what a relief to have the dryer back working the way it should!

TLDR: Really terrific honest friendly reliable folks that…read morehave served San Francisco nearly forever! Very reasonable repair costs too. We have an old (20+ yo!) Washer Dryer combo, and one day, the washer would not start up anymore. We gave the folks at Parkside a call, and they came out the next day on time to evaluate the issue. It turned out that the circuit board was no good anymore. Even though the circuit board for our machine was no longer in production and no longer in stock at the manufacturer they were able to find me a direct replacement board to complete the repair. Way to go! Its been a few years now since this repair, but our washer/dryer has been happy again ever since! Update: We just called them up for a repair for a gas stove, and since they don't repair gas stoves (only electric ones and most all kinds of washer/dryers), they referred me to another trusted company for that. Verdict: Great folks all. It is so refreshing to have such nice folks out there like Parkside Appliance to help us solve our once-in-a-blue-moon appliance repairs! Highly Recommended!

Kudos to Jimmie. I had great service from him 2 years ago on an appliance and contacted him today…read morewith a problem on another machine. Jimmie asked me questions online and over the phone about the problem and the machine and had me try a few things. He was very honest about the odds of one potential solution solving the problem on my old machine. I appreciate his honesty and his responsiveness.

Had read about this business on Yelp and was amazed with the number of accolades in the many…read morereviews. Hard to beat any of them and would agree with all. Called owner Jimmie Silas and explained my problem over the telephone. He set up an appointment and showed up with the necessary, genuine manufacturer part which he installed while explaining the the entire process. Friendly and polite, the price was fair and the service exemplary. So-o-ooo, if you are looking for a heck of a nice guy to do a quality repair on your ailing appliance, would certainly recommend giving this company a call.

Absolutely the best experience ever. Technicians are professional and communicative and most of all…read morefixes issues. I had an issue with my oven and previous service company gave up on after 4-5 different technicians visits. Sergey F. from Quality Appliance Repair not only fixed the issue but also explained every step of the way in plain English. Highly recommend this company.

Do not go with this company…read more Across two recent service visits, this company's technician damaged our hardwood floor and later left our oven out of position. When I shared photographic evidence, management disputed what I had seen with my own eyes and resisted putting things right. Floor damage: During the first visit, the technician dropped the top panel of our range onto our hardwood floor, leaving two visible gouges. I saw it happen, as did a handyman working in the house. When I reported it the same day with photos, management deflected responsibility. First that nothing was dropped, then that the gouges were "older damage," then that a panel "brushed against a cabinet handle" with edges "physically impossible" to cause the marks. Three incompatible accounts. Only after I declined a $50 discount on a $322 bill did they waive the labor, while continuing to petulantly insist I was mistaken about what I had seen. Oven left out of position: On the follow-up visit, the technician failed to return the oven to its original position causing significant downstream issues. When I asked them to put it right, management again shirked responsibility. They claimed it had been put there because to go further back would be a gas-line "safety issue". They told me to hire PG&E or a plumber. The crazy part: this same company correctly placed this exact oven in 2022. The oven has sat in that position for ten years. They just didn't want to finish the job, so they made up a story. The pattern across both incidents: argue with the customer, cycle through contradictory and defensive explanations, resist taking ownership. EDIT: To see for yourself, read the owner's reply. He continues to deflect responsibility for the wood gouges they caused (a concerning pattern of telling the customer they are wrong), and doubling down on a fabricated issue regarding the gas line (if true, why wasn't it a problem for the same company 4 years ago?) Photos of their negligent work attached. Hire someone else.

I couldn't have been more impressed with AAA's customer service and deep knowledge of their…read moreindustry. Alex was professional, honest and so helpful. I needed a diagnostic on both my fridge and stove. Alex was able to fix my stove right on the spot, and explained that it wasn't worth me spending money to fix a part of my fridge because it's toward the end of it's shelf life. He also gave me a ton of incredibly useful information on the most reliable brands and even the best places to purchase a new fridge for install and hauling. There's a reason this company has 5 stars with hundreds of reviews. I would be happy to use them again and highly recommend.

Alex came out for the initial diagnostic and again to install a new control panel on our Thermador…read morehood. After years of grease buildup the buttons didn't work consistently and it would randomly beep repeatedly. He texted with a 25 minute ETA and arrived at the beginning part of the service window. Took him less than 30 mins to swap out the panel and he even made a quick small fix on our dishwasher at no additional charge. I will call them again if our appliances have any issues and recommend you do as well.

Steven was absolutely great! I have a 14 year old Thermador dishwasher and wasn't sure if I should…read morejust replace it. I told him the issue I was experiencing; he told me it sounded fixable, so I felt better about paying for an initial consult. He was able to fix it and was very reasonable! Other vendors would not assess whether an initial consult was worth it and didn't bother connecting me to a technician who can tell me if the problem sounded fixable. I appreciated the direct contact I had with Steven!

Highly recommended. The phone call was answered (not VM),…read moreand an appt for the next day. The person was on time, knowledgeable, polite, explained everything. Not once did I get the feeling that I was being pushed in a certain direction, that didn't make sense. The price for the visit was very fair.

Not willing to stand by their own standards. 3 years ago…read morethey sent a human to fix things, it was a leak and a recharge. $300 in 2022 was ok but they now want way more to fix what they did not.

Fantastic quick responsiveness. They scheduled an appointment same day. Technician came out on time…read moreand was extremely professional. He fixed our dryer issue in about an hour. I will definitely be using them again if need be.

I called Sergii a bit frantically after our dryer stopped working. He immediately called me back…read moreand gave me a convenient time window to come by. He arrived right on time, was incredibly well prepared, and was thorough in diagnosing the problem. His pricing is very fair, and the service is an excellent value. Sergii was professional, knowledgeable, and genuinely great to work with. He'll absolutely be my go-to repair guy from now on. Thank you so much, Sergii!

How have I never left a review for Sergii? Incredible. Sergii was been my go to appliance repair…read morefor years. So far he has fixed: an oven, a dryer, and a dishwasher. He's what you want -- super duper experienced, honest, fairly priced, good at communicating (we primarily text, which I really appreciate), punctual, and all that jazz. He also has enough experience to know which appliance brands require the least amount of maintenance, and are those the ones you want to purchase when you're next in the market. I highly recommend Sergii.