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    Herz Appliances

    4.7 (37 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Herz Appliances

    Cooktop repair

    Appliance installation

    Range installation

    14 More Services

    Range repair

    Appliance repair

    Stove installation

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Garbage disposal installation

    Garbage disposal repair

    Ice maker repair

    Oven repair

    Range hood repair

    Refrigerator repair

    Washer repair

    Herz Appliances Photos

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    Recommended Reviews - Herz Appliances

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    3 months ago

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    7 months ago

    Daniel put in my new refrigerator and it was super fast and easy. Plus I live on the top floor (3 flights) so he's a very strong guy.

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    1 year ago

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    1 year ago

    I have known Douglas since 2013. He is the most competent appliance repair person ever. Highly, highly recommend!!!

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    1 year ago

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    5 years ago

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    4 years ago

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    12 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    13 years ago

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    14 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    14 years ago

    Thank You Herz for saving our washer and preventing the hassle and additional cost of buying a new one!

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    13 years ago

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    8 years ago

    I called them on behalf of my employer. He was on time, thorough, honest, etc. Everyone was happy with his services!

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    11 years ago

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    15 years ago

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    13 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    12 years ago

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    14 years ago

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    12 years ago

    Douglas successfully fixed my washing machine. The price was a little higher than other people, but he was way quicker in responding.

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    12 years ago

    Douglas is thorough and quick. He shows up on time. His pricing is more than fair. He is very polite and his work is tidy.

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    11 years ago

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    15 years ago

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    12 years ago

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    11 years ago

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    10 years ago

    Quick communication, rapid service, reasonable prices. I highly recommend Doug!

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    Ask the Community - Herz Appliances

    Review Highlights - Herz Appliances

    The owner, Douglas, continues to be an awesome partner, from repairs to replacements of major appliances.

    Mentioned in 17 reviews

    Read more highlights

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    Top Repair

    (309 reviews)

    Outer Richmond

    We are very happy with the service from Ebi. The technician was extremely professional, patient,…read moreand thorough while fixing our dryer. He carefully checked everything and explained the problem in a way that was easy to understand. It's rare to find such attentive and reliable service these days. Highly recommended!

    I have a dual GE Café gas oven/range, and the larger oven stopped working. I called Top Repair and…read morea tech came out to assess it -- turned out the igniter needed to be replaced. He didn't have the part on hand, so I paid for the part and the service call. He estimated 7-10 business days, but they got it in just 3, so my oven was back up and running in less than a week. After he installed the igniter, we ran a test on all the functions and discovered the convection wasn't working. He pulled the stove out, ran a diagnostic, and showed me that the control board was burnt out and not getting power. Replacing it would run $600, so I chose to hold off since the oven itself works fine and I rarely use the convection feature but I'll definitely be calling them back when I'm ready, because a new range runs about $4K and that's not a conversation I want to have right now. Total cost for the igniter repair was $300. The tech was knowledgeable, efficient, and got the job done without any drama. I highly recommend Top Repair they'll get you up and running again without breaking the bank, and the quality of work is top notch.

    Metro Appliance Repair

    Metro Appliance Repair

    (437 reviews)

    Castro

    Excellent job, quick service, fast response time. Very professional technician. I appreciate their…read morework and highly recommend.

    I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

    A Plus Appliance Repair - A Plus Appliance Repair

    A Plus Appliance Repair

    (577 reviews)

    Cole Valley

    Emil was responsive from the start when I reached out via Yelp to see if he could fix our fridge…read more We have a Kenmore refrigerator with the two-door fridge above and the freezer below. Water was dripping in the back of the fridge and freezer. At the bottom of the freezer, the water becomes ice, but then there is no space left so water was slowly dripping out of the freezer and onto the floor. Emil coordinated a time with me via phone and came within a week of my initial outreach. His quote was also so reasonable (I was worried because a neighbor said she had the same problem and it was so expensive to repair the clogged drain in the fridge that they had to buy a whole new fridge!). When he came, Emil put on shoe covers then went about repairing the drain clog, and he also helped me figure out the extra condensation in the fridge. All in all, excellent experience: very responsive and easy to communicate with, reasonable price, total professional. And our fridge is fixed! Will absolutely call Emil for any other appliance issues we have!

    Emil diagnosed and replaced my control board for my subzero in the same visit! He was extremely…read morethorough and checked to make sure everything was working perfectly! It was very reasonable and less than I expected as well! Called for an appointment on Sunday, after my refrigerator quit working, and got in the next day right at the appointment time too! Great service and professionalism!

    Triton Appliance Repair

    Triton Appliance Repair

    (434 reviews)

    Outer Richmond

    UPDATE: Triton finally called me back and was able to issue the reimbursement for the compressor…read more Thanks to Mario for following up after my review and working to make it right. Appreciate it! My LG refrigerator died recently and I needed it repaired ASAP. Triton was able to come the soonest so I went with them. They came right away and fixed the problem- the fridge needed a new compressor. So far so good. The job ended up costing around $1350. $950 for the labor and $400 for the part. Super expensive I know but still cheaper than getting a new fridge. The problem was that the compressor was still under warranty and the repair man said that they could reimburse us for the part if we call LG to have them replace it after the fact. He assured me that this is common practice and he's done it several times before. Ok so I pay them, call LG, give them all the info they asked for and they say they will send Triton the new part in 3-4 weeks. A month goes by and I call Triton about the reimbursement. The guy says he needs to check with his warehouse or inventory manager or something to see if the part arrived and would call me back. I never heard back. I tried again the next week. Same thing- he needs to check with his inventory guy and will get back to me. No call back. I call again and you'll never guess what happened. Yes same story. And now I am writing this review because I'm starting to think I'm not getting that $400 back. Ugh. Still I can't give only 1 star bc they did fix it and they were courteous the whole time they were here. 2 stars it is.

    I worked with Triton Appliance repair to fix my broken Viking microwave. Triton Appliance kept me…read moreupdated on the progress and was transparent about all the problems the technicians encountered. Despite not being able to fix my microwave in the end due to missing parts, the team was honest and responded well to feedback and refunded all the fees for me. I appreciate the honesty and how understanding the team is. They could've kept the money and not refunded me, but they did. Repair cost was cheaper than getting a brand new microwave. If you go with triton for the repair, they will wave the initial inspection fee. Will be using them again.

    Herz Appliances - homeappliancerepair - Updated May 2026

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