We are very happy with the service from Ebi. The technician was extremely professional, patient,…read moreand thorough while fixing our dryer. He carefully checked everything and explained the problem in a way that was easy to understand. It's rare to find such attentive and reliable service these days. Highly recommended!

They were available for a visit on the same day. I was surprised! The technician was on time and…read moreeasily repaired my leaking refrigerator. It was a simple fix ( for him). He went the extra mile to clean up behind my refrigerator, too. I would highly recommend this company!

Excellent job, quick service, fast response time. Very professional technician. I appreciate their…read morework and highly recommend.

I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

Emil was responsive from the start when I reached out via Yelp to see if he could fix our fridge…read more We have a Kenmore refrigerator with the two-door fridge above and the freezer below. Water was dripping in the back of the fridge and freezer. At the bottom of the freezer, the water becomes ice, but then there is no space left so water was slowly dripping out of the freezer and onto the floor. Emil coordinated a time with me via phone and came within a week of my initial outreach. His quote was also so reasonable (I was worried because a neighbor said she had the same problem and it was so expensive to repair the clogged drain in the fridge that they had to buy a whole new fridge!). When he came, Emil put on shoe covers then went about repairing the drain clog, and he also helped me figure out the extra condensation in the fridge. All in all, excellent experience: very responsive and easy to communicate with, reasonable price, total professional. And our fridge is fixed! Will absolutely call Emil for any other appliance issues we have!

Emil diagnosed and replaced my control board for my subzero in the same visit! He was extremely…read morethorough and checked to make sure everything was working perfectly! It was very reasonable and less than I expected as well! Called for an appointment on Sunday, after my refrigerator quit working, and got in the next day right at the appointment time too! Great service and professionalism!

Responsive and quick service. Easy to work with…read more Had a refrigerator that was not cooling. Not a good for a frig. They diagnosed a coolant leak and fixed it without any problems. They could have fleeced me and replaced a compressor, but they did what was needed. I appreciate the honesty.

Be very careful with this company. I paid $70 for a diagnosis and was told my compressor was dead…read more They quoted me $5,571 for replacement, so I got a second opinion, and the compressor was not the problem, it was a couple hundred dollar safety switch. What bothered me most was that when I questioned them, their explanation kept changing. First it was the compressor, then an "open line," then a high-voltage breaker issue. That is not a diagnosis I can trust, or a diagnosis based in true process of elimination testing to arrive at the core issue. I've been running a restaurant for nearly 20 years, and I've seen this pattern many times before: jump straight to the most expensive repair. In my experience, this felt like either incompetence or an attempt to oversell a job that wasn't needed. I will never use them again, and I strongly recommend getting a second opinion before approving any HVAC work from Next HVAC.

Great service. Neat, knowledgeable and efficient, and answered all my questions. Sergey carefully…read morediagnosed problems with 3 appliances, advised me on 2 and repaired my Subzero frig all in one visit at a reasonable price considering his time and expertise. I will definitely call him if I have appliance problems in the future.

Sergey was very thorough, competent and pleasant. He repaired my dryer and was able walk me through…read morewhat was wrong and also diagnosed other problems I wasn't aware I.e rollers not spinning leading to noise I have noticed.

UPDATE: Triton finally called me back and was able to issue the reimbursement for the compressor…read more Thanks to Mario for following up after my review and working to make it right. Appreciate it! My LG refrigerator died recently and I needed it repaired ASAP. Triton was able to come the soonest so I went with them. They came right away and fixed the problem- the fridge needed a new compressor. So far so good. The job ended up costing around $1350. $950 for the labor and $400 for the part. Super expensive I know but still cheaper than getting a new fridge. The problem was that the compressor was still under warranty and the repair man said that they could reimburse us for the part if we call LG to have them replace it after the fact. He assured me that this is common practice and he's done it several times before. Ok so I pay them, call LG, give them all the info they asked for and they say they will send Triton the new part in 3-4 weeks. A month goes by and I call Triton about the reimbursement. The guy says he needs to check with his warehouse or inventory manager or something to see if the part arrived and would call me back. I never heard back. I tried again the next week. Same thing- he needs to check with his inventory guy and will get back to me. No call back. I call again and you'll never guess what happened. Yes same story. And now I am writing this review because I'm starting to think I'm not getting that $400 back. Ugh. Still I can't give only 1 star bc they did fix it and they were courteous the whole time they were here. 2 stars it is.

I worked with Triton Appliance repair to fix my broken Viking microwave. Triton Appliance kept me…read moreupdated on the progress and was transparent about all the problems the technicians encountered. Despite not being able to fix my microwave in the end due to missing parts, the team was honest and responded well to feedback and refunded all the fees for me. I appreciate the honesty and how understanding the team is. They could've kept the money and not refunded me, but they did. Repair cost was cheaper than getting a brand new microwave. If you go with triton for the repair, they will wave the initial inspection fee. Will be using them again.

Great service from the beginning - they answered the phone promptly, the technician, Alex, was on…read moretime and kept me updated about his arrival. He diagnosed the problem quickly and fixed it quickly and explained to me what the problem was.

I reached out to have my Breville microwave serviced because it randomly stopped being able to…read moreheat. Oleg showed up right on time, was super kind and professional, and made sure to answer all of my questions before he left. My microwave is now working GREAT with a brand new magnetron installed at a fantastic price! Thanks again

I am on the HOA of a small building in North Beach. Things break. Mike was terrific in repairing…read moreand communicating timelines to me for a washing machine. Will absolutely call him again for any appliance issues. Lisa

Mike came to fix my dryer and was prompt and efficient with his work. He gave me great advice on…read morethe maintenance of my machine and had my machine up and running in no time. I appreciated his friendly and quick service!

TLDR: Really terrific honest friendly reliable folks that…read morehave served San Francisco nearly forever! Very reasonable repair costs too. We have an old (20+ yo!) Washer Dryer combo, and one day, the washer would not start up anymore. We gave the folks at Parkside a call, and they came out the next day on time to evaluate the issue. It turned out that the circuit board was no good anymore. Even though the circuit board for our machine was no longer in production and no longer in stock at the manufacturer they were able to find me a direct replacement board to complete the repair. Way to go! Its been a few years now since this repair, but our washer/dryer has been happy again ever since! Update: We just called them up for a repair for a gas stove, and since they don't repair gas stoves (only electric ones and most all kinds of washer/dryers), they referred me to another trusted company for that. Verdict: Great folks all. It is so refreshing to have such nice folks out there like Parkside Appliance to help us solve our once-in-a-blue-moon appliance repairs! Highly Recommended!

Helped me fix a dishwasher and made a recommendation for a new one. Easy , no hassle, and…read moreprofessional!

Sergii is one of the good guys!! He came and fixed our refrigerator with ease. He knows his stuff…read moreand we will gladly use him again if we ever have any other issues. Professional. Honest. Humble. That's him!!!!

A day or two before Thanksgiving I had an emergency with my oven. It had stopped lighting and…read morewasn't generating heat. Not ideal for Thanksgiving dinner. I was a little panicked and used Yelp to be out in touch with Sergei from GP Appliance Repair. He was responsive via Yelp and text and came same day. He fixed the igniter on the oven and made sure everything was on proper working order prior to leaving. Sergei saved me and Thanksgiving dinner and he was responsive, prompt and honest. Couldn't recommend more highly.