I would suggest that if you want to come here, just sign up for individual classes and not the membership!! It sucks that I have to leave this review because I really did enjoy the classes here and the energy while dancing. Unfortunately there have just been too many issues with this place to justify continuing my membership. I signed up for the 6 month membership to try it out partially because after your first class they have an employee pull you aside and try to convince you to sign up for the membership, which I understand from a business sense, but it's awkward and uncomfortable if you are someone who does not want a membership. Apparently the membership auto renews once it's over and you have to give them 2 weeks notice before the next billing if you want to cancel, which no one tells you when you sign up. Be sure to read their terms and conditions! They told me upon signing up that if you cancel within 12 hours of the class you signed up for, you will be charged a late fee which is completely fair, however they also told me that if there was an emergency or illness that they would waive the fee. Well I did have a medical emergency and had to cancel late and at my next class I asked them if they would waive the fee. They told me no and that I needed to let them know at least 12 hours in advance which is the same rule they already have for cancelling. This is very unfortunate because you don't always have 12 hours notice of when you're going to get sick or have any sort of emergency. The next issue I had was pertaining to the 10 day free passes they offer every once in a while to members. I signed up my friend for the free pass and brought her to class with me. Halfway through the class while they were in the middle of teaching the routine, one of the employees pulled my friend off the dance floor and asked her to pay up for the class. I was very confused and left the dance floor to help my friend out. They said that because she had taken a class from them before that she was not eligible for the 10 day free pass. I was not made aware of this rule at all! When I had called earlier that day to sign her up, there was no problem. They didn't realize until the middle of the class that she had been there before for 1 class. This to me was extremely off putting and unprofessional and resulted in my friend never wanting to come back because she felt so uncomfortable. I believe this may have been the last if not one of the last classes I attended because I too was very put off by it. They were the ones who made the mistake. I think they should have waived the fee for that class and just said that she would be unable to use the rest of the 10 day pass, which would be very reasonable, or at the very least wait until the class was over to ask us for money since this ordeal resulted in us missing and not being able to learn the next section of the dance routine. Overall the quality of the dances and classes is good and I enjoyed most of my classes, but I just couldn't get over how this place just feels money hungry. Of course a business should be focused on being profitable, but not to the extent that it ruins the customer experience. I met some great people here and the instructors are truly great at what they do but overall the business practices just felt shady and money hungry. Another review mentioned cliques which I agree with, but that's just the nature of the instructors spending more time with people who come to more of the events, although it is uncomfortable as well. read more