Was charged $25 for a kids pedicure and the polish came off after 3 days. Not worth it. read more

Diva Nails - Nail Salons Near Me - St Charles, Missouri

I've been frequenting here for over a year now. My last nail place I was at for 5 years and then I was searching for a solid year to find a new place. I really like all of the nail techs personally and I have a few that I prefer to service me. I get basic fills and usually don't get nail art or add ons to keep the price at $40. If more is added on it gets more expensive. In the photo Henry did my wedding set. I currently see Jason though. The owner Andrew did my engagement nails. read more

Diva Nails - Wedding Nails - Nail Salons Near Me - St Charles, Missouri

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I've been going here for 6 years. Sent my daughters 17, and 9 to get one full set and one fill. I was there a week prior with my other daughter getting the exact same service. BUT today they wanted to be sneaky and overcharge my kids since I wasn't there! Unbelievable. I won't be returning. They pick and choose what to charge depending on who you are. Why was I charged $98 for the same thing a week prior but my kids were charged $109? Had they charged accordingly they would have made more money bc she would have tipped them! Since they want to be rude they made less money with no tip! Never going back! read more

They were friendly and on time with my appt. But the nail art was lacking a bit and a fill in with cat eye nail art being $80... yikes. Mediocre at best for the quality / price. Vibe was a typical nail salon. read more

Cindy does an amazing job on my pedicure. The salon is clean and beautiful . They are always very friendly and on time with appointments.

Today is Sunday. I had a wonderful experience during my pedicure. The technician was nice and treated me like a delicate flower. However, when I received my nail fill service I was treated poorly. This good looking young man whom could have possibly been the owner was completely unprofessional. He kept pulling, pushing and fanning my hands and fingers. When I complained about having one fat thumb he acted as though he did not know what I was talking about. I was looking for a nail salon. I would loved to have this as my new salon, I just don't think I can deal with this type of behavior. This guy needs some customer service training. Everyone else seemed to be nice and friendly. Perhaps if I go there on a different day, he won't be there. read more

I want a refund to be honest. I will never patronize this shop again. I could've did a better job myself!!! Got my nails done on the 11th by the 13th I had a chipped nail & my French tip missing from a toe. By the 14th I had 2 more broken nails!!! Now I'm on vacation looking a mess. Do not waste your money!!!! If they couldn't properly do gelx or builder gel, they should've stated that instead of taking my money, $130 down the drain!!!!! I'm pissed! I only gave 1 star bc I had too... read more

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Henry did my nails for the Taylor Swift concert. They absolutely SLAYED! Recommend 100% read more

Diva Nails - These Taylor Swift Eras Nails absolutely SLAYED at the concert! Henry is the BEST!! - Nail Salons Near Me - St Charles, Missouri

I'm visiting from out of town and stopped by this nail salon hoping to get one of my toes fixed after I had stubbed it. Unfortunately, my experience was very disappointing. I explained to the owner that I needed a French tip base color to match what I already had. After I picked two colors that looked similar, he told me they wouldn't match, without really trying to assist me further. I asked if he could help me find a better option, and he flatly said no. I ended up choosing one of the colors anyway--and it ended up being an exact match! Yet there was no apology or acknowledgment. The dismissive attitude and lack of customer service completely turned me off. I would not return or recommend this salon based on how I was treated. read more

Most of the techs are pretty good. I'd say half of them are rough and don't care if they hurt you (sanding in one spot burns). They just say "you're okay." One guy in particular is horrible. I have to ask for 5 foot long nails just to get some length bc he doesn't listen and files them down. His gel is thick, looks like a too-big press on, and doesn't file the sides down. I can pick them off. Tall and slick back hair. read more

I have been here several times for a pedicure and always had a good experience! The salon is clean and updated. Most recently I visited on 2/25. I was seated promptly and courteously. Toenails were done well and I was happy with the service I received. I would not hesitate to return here. read more

Looking for a new salon close to home. I was a walk-in later in the afternoon/early evening. Had to wait for a bit but I don't expect to be seated immediately at a nail salon even with an appointment. That's just the nature of the business. They did seat someone with an appointment who arrived after me, before me, as they should have. They had plenty of employees working to keep customers moving. Their prices are clearly listed on their website. Salon is very clean. My tech was friendly, but more importantly, she did a great job. First set of nails in a while where the tech knew how to properly sculpt the acrylic by the cuticles. The last few places I've gone did so bad at that part that my husband even commented on how thick and unnatural they looked. I'm kicking myself for not coming here sooner. read more

Diva Nails - Nail Salons Near Me - St Charles, Missouri

After 3 issues, we will never return. The first occurrence my daughter's toe nail got nicked in removing gel with sander and she got cellulitis. My daughter is autistic so I did chalk it up to her being a little fidgety from the sound of the sander. Next visit I got cellulitis in my big toe from the nail tech cutting inside of my cuticle area and the toe. I was on antibiotics for 10 days. When I discussed it with the male in charge he acted like this is a normal occurrence. No apologies! We tried one more time and this time a different nail tech did my feet and cut the side of my big toe when removing a callus. We will never return from these issues and lack of professionalism. read more

Had a noon appointment. Sat there waiting until 1:15. Nobody apologized. But don't you be one minute late or the rude guy will chew you out. Better yet? He will call your phone and scold you as you are turning in to a parking spot. Wow. It's okay for them to make you wait, but if you are one minute late, look out. So unfriendly. So very rude. Never again. Really like the nail tech but don't appreciate his sassy attitude. read more

The guy is very rude . When I said I wanted a fill in he was all good but then after sitting in a chair and I did say I just need to remove my fake nails he had a rude behavior just go there . Very rude and as if I'm some homeless and they are removing it for free . Never would prefer again read more

Horrible. Terrible customer service. Long wait time. Questionable cleanliness. Will not return.

not the color i wanted, or the length and when i said something i was ignored. also they aren't even straight! i went with a friend and same thing happened to her! i even heard my friend ask the nail lady if she could cut them shorter and she said no, then proceeded to make fun of her for how long they where when we went to pay.. 0/10 service find some place else, i didn't even tip them. read more

Diva Nails - horrible full set w gel - Nail Salons Near Me - St Charles, Missouri

It's hit or miss but convenience is important and they are right down the street from where I live. If your picky go somewhere else! But general manicure and plane polish,it works for me. read more

Made an appointment for 1030 this morning, been here since 1025 and have been sitting in a chair waiting since 1030. It is now 11:19. I dread getting my nails done here for the soul reason something that should take an hour always takes 3. Need to find a new salon. read more

THEY WILL HAVE YOUR SERVICE DONE CRAPPY AND NOT GIVE A SHIT. I paid for pedi with foot mask that is supposed to leave my feet smooth and remove all dead skin. The lady made my feet worse. She scrubbed and didn't add oil or lotion to my feet so when I left I noticed my were very dry with skin still peeling off so I went back in and the man at the front desk argued with me and said that is the best they will do and she will not fix it. I told him I did the upgraded pedi and he said he doesn't care. Then he proceeded to say we do the best we can so you can go home and put lotion or oil on your feet. I told him no you need to fix it. He came back with a brush to dab oil on my heel and looked at me to rub it in. Worst service ever. No lie. read more

it was not nice because the lady rushed me and I got a pedi and she drained the water really fast and she was not talking English they where talking in there own accent and I find it really rude when they do that when you have a business you should not do that she rushed me and my mom. So when we were done with are pedi she rushed us out of the store and me and my mom where talking and she interrupted us and said "you done now you can go pay" bad customer service. read more

This is absolutely my most favorite place to get my nails done. Tracy and her staff are always welcoming and inviting. They do the best nails and pedicures in the St. Charles area read more

Diva Nails - Nail Salons Near Me - St Charles, Missouri

My go to place! I don't understand the bad reviews. I always get very good customer service and they do a great job. Yes, they are busy at times, but shouldn't that tell you something?! I definitely recommend! read more

Came in from Seattle , I was not sure what to expect in Missouri ! I was Pleasantly surprised ! This nail salon is so pretty on the inside, the staff is all very friendly and on point! My pedicure turned out perfect I had my eyebrows waxed there as well... Turned out perfect! ( and I'm very picky) Thank you Chelsea.! great job! read more

The new location is beautiful with plenty of room. I have been going to Diva Nails for years, the staff is professional and the service is excellent. I will continue to get my mani/pedis and waxing done here. Thank you! read more

If I could give different stars for the different parts, then I'd break it down like this....my service provider Cindy did an outstanding pedicure. 5 stars. cleanliness 4 stars. However, here's the reason they get 1 star. They offer you a card that gives you the pedicure menu. I chose a $33 pedicure with gel polish. My niece got a $16 manicure with gel polish. I know there's an additional charge for gel polish. I'm pretty certain the card says $3 but I can't be 100% certain. But experience in getting pedicures for years with gel polish at other salons AND the fact that I owned a spa I know that the average upcharge is $3-5. I tipped in cash. I challenged my bill of $82 for services and at that time was told to scan th QR code that would tell me the upcharge was $15!! Per person! One bottle of top of the line gel polish costs $16. They do not use premium polish so my guess is their cost is much lower. But assuming they did pay $16....you get a minimum of 30 polishes from one bottle so do the math! They are making a profit of $450+ per bottle of polish! I am all about a business making an honest profit but not at the sake of raping the customer and certainly not by hiding a huge up charge like that until the cash out. The spa owner was immediately defensive and quite rude to me when I questioned the charge. This tells me he's had this conversation many times with other shocked customers. I will not return to this business and I highly recommend that others do not support a business that treats valued customers like this. It's criminal! read more

I quit going 2 yrs ago because the owner didn't think a 22% tip was enough. I just left and never wrnt back. Try Paris Nails in Chesterfield! They have fabulous customer service and do quality work. Great prices too. read more

This was my 4th time going to Diva Nails they are rude every single time. They were so rude i decided not to spend my money with them another time- I walked out and went across the parking lot to the boutique nail salon... they were super sweet over there!! Best decision ever read more

Do not come here is you expect them to keep your appointment time- always have to wait at least 45 min past appointment yet they keep telling walk ins they can take them. Super frustrating I won't be back! I learned my lesson the last few times but I had a gift certificate I had to use up but I would never recommend this place to anyone read more

Been to this salon several times since moving nearby. I always call for an appointment, I'm always on time, I always tip generously, and I always have to wait. I continued to go because of the location and since I'm retired, I had the time. BUT on this last visit 12/23, I called, asked for a polish change, cut and reshape of my acrylic nails. I had just had them done the week before but, realized they were too long. I waited for 1 hour and 12 min. Three ladies came in after me and were seated within a few minutes. It's not the first time this has happened. Finally, the owner said something (in their language) to the young technician, and I could tell she didn't want to do my nails. Wish I had a pic of her expression while she was servicing me (frown). she was so quick and didn't bother to completely remove all of the old polish, just painted right on top of it). Also, since going, I have observed the owner. I find that he is not friendly to me or any person of color that walks in. Anyone else, he will greet you hello and ask how he can help. Nor for sure what I've done to be treated in an unwelcoming way, but I won't be back. btw, my bill was $30 and I still gave a tip. read more

Absolutely love this place! They are the best! Nicole is the queen, my nails look amazing every time!!

i've never been disappointed with my nails when i get them done here. friendly staff and clean store. they've adjusted well to covid and have clearly taken extra precautions to keep customers safe. read more

Don't waste your time and money here. Dip powder is terrible here. They bake the powder on with the UV light. Customer service is nonexistent. So happy I found another shop. read more

Bad experience and I'm so pissed. First of all they lie to about how much your going to get charged!! Full set up nails 32 dollars ...then end up saying 5 dollars to remove gel, $3 if you want long nails,$5 dollars if you want to shaped them... This is the worst bullshit they make up stuff to charge you for along the way... so u mean I have to pay more to keep them long ??? Did I mention she cut them without asking me where I wanted them to cut !! I barely review as you can see but this time I had to say something because it's bad service read more

My first time here and I love it. Very friendly. My gel nails look fantastic. Also, a very good pedicure. Higley recommend Diva Nails.

Have been going here for years the last couple years the customer service has really declined. Got too busy and not enough staff. They seat you and leave you soaking for up to an hour while waiting for someone to start on you. read more

Do not ever go here. Went for a fill with gel and was charged for a full set and told they dont give refunds after my card was swiped. Been doing my nails for 9 years never have i been charged a full set price for a fill. read more

I love how you can walk in and be helped right away and if you have to wait its not for veary long. I also love how they try to get to know you, even if its yours one and only time you will be in there. read more

Nails ended up lumpy and uneven. Pedi wasn't done well at all. Most of the staff don't speak English so they don't know what you want and they ignore you when you ask a question. Talk to manager but she doesn't care at all. Younger staff, mostly the girls, have snotty attitudes and tell you what you want in very broken English. And then charge you a lot more than listed cost. Not very clean inside and rarely see pedi tubs cleaned after a pedi is completed. I called and made an appt but still had to wait for 45 minutes to get started. I WILL NEVER GO BACK TO THIS PLACE!!!!! read more

I love this place. Everyone is so nice and do a fantastic job. So close to home and always very accommodating.