It was my first time getting a lash lift. I've gotten a tint before (they didn't offer lifts where…read moreI went) so I had an idea of how this appointment would go. I did have an early appointment and since having never been here before I arrived early so I wouldn't be late. They did open their doors a little early before they actually opened. I didn't want to be that customer/client who tries to get in early so I just waited lol The woman at the front desk was super nice and helped me check in and let me know that Katie would just be a moment while she prepped her station for me. I had been up since 5am and really didn't want to fall asleep because I wanted to know what the process was and what was being done. Small chit chat didn't keep my attention so I did almost fall asleep. The service was fine? I guess? My lashes on the left eye like didn't take? Not sure if it was because of how it was done or the product that was used? The right eye seemed to work fine. I thought maybe I just needed to put on mascara to really see the difference. I followed after care instructions to a tee! Didn't touch, didn't put on make up for over 24 hours, didn't have them touch water, didn't sleep on my face... The next day my left lashes were pretty much flat compared to my right eye. Ugh. I did get a follow up call to see how my lashes were doing but I was at my bridal shower so there was no way I was gonna stop partying to take that call. I did follow up with them that Monday about how they turned out. They said I could come in so they could fix it for me. I thought, oh wow awesome! They asked for a time that would be best. I said it would be cutting it close for 3:45pm since I get off work at 3:30pm but they said they'd still take me if I got there no later than 3:48pm or something. So they put me on the book for a lash lift fix and I get the email to confirm. So that day I was scheduled, I HAUL ASS because I know time is money, only to be told that they wouldn't be able to do anything. What. Why have me drive out there to tell me that? This could've been a phone call. I get they need to see the lashes but... this could've been communicated to me beforehand. I felt like it was such a waste of my time and money. And then I was told I could come back in the recommended 4 weeks, but I'd still have to pay the same amount... lol why would I pay for a service that didn't work the first time? They offered to comp $20 but that was after I asked. It's just shocking they don't stand by their product. I have gotten my hair done at multiple places (I've moved around a lot), nails done at multiple locations and they offer to fix that service and comp it (if there's anything wrong, which is rare but at least it's offered) And those services are much more expensive than a $70 lash lift. It was really shocking. Take what you will from this review, but I will not be coming back.

I've been going for about 8 months now and love the whole experience. They are very professional…read moreand Kiana does an amazing job every time.

My partner and I stopped in to make an appointment, and we were able to fill out paperwork and such…read morethen for an appointment the next week, which was super convenient. On our appointment day, we took advantage of the first wax free. When we arrived, we were greeted kindly and felt welcomed. My partner had all of his information correct in the system, but mine had to be redone, which was a little frustrating. Thankfully, his appointment was first, so at least it wasn't too terrible. My wax, which I had my eyebrows done, was great. I really appreciated the attention to detail on not just wax, but also making them less long and plucking the stragglers well. I also have a piercing, and the care around it was well-appreciated. The room and table was comfortable, and it didn't feel awkward at all. The climate control was perfect too, which i greatly appreciate since many businesses are so cold to me! I definitely think we will be back! We may even sign up for a package deal.

Wife had an appointment for 9:15a on a snowy Saturday. She received a text message at 8:50 am that…read moresaid "Welcome to European Wax. We look forward to seeing you soon." At 9:05, as she pulled into the parking lot, she received another text saying EWC was closed due to the weather. She went in as there were two associates there. Neither of them apologized for the late noticed. The young ladies just said "That first message was just an auto one. We don't control that." Attention owner/manager- educate your staff on this situation. Have them offer an apology and an "inconvenience" discount on h the next visit. Oh, CANCEL that because she Won't Be Returning. Not the first time the "staff" was slightly rude......

The stylist was nice enough and pleasant. The dye job my poor daughter received for her 14th…read morebirthday is HORRIBLE!! She is heartbroken that her hair turned out so wrong. She wanted the bottom half of her hair red and instead got a very thin layer of red that was applied more like a highlight using foil. Not what she wanted at all! Definitely NOT worth the insanely high price charged. Don't waste your money! We have received better services at the beauty school and for ALOT less money.

I've been a client for years...took a work call in the car to make it to the appointment then due…read moreto traffic called before my appointment to say I'm running 6 minutes behind according to GPS & I'm told to reschedule with next available weeks out. Receptionist was rather rude about it too! Ironic that I can show up & have to wait 5-15 minutes after my scheduled appointment nearly every time but 6 minutes couldn't be accommodated for me?!? I've put up with the limited scheduling times available for working people & scheduling months in advance to get one of those evening or 1/2 day Saturday slots & then patiently sat each time waiting past my appointment time but I am now done with this salon!!!

I love love love blush salon!! I originally started going here for nails (Shout out to…read moreCherryBaumNails!) but after seeing how amazing everyone was inside I came to get my hair done by Liv and let me just say, THIS PLACE ROCKS!!!! Best haircut of my LIFE and the vibes were amazing!

I paid around $500 for my hair to not be what I imagined and for the cut to be insanely uneven…read more When I told the stylist I did not like my hair I was not offered a refund but only bonus points. As if I would want to come back to a place that can't even cut my hair even?

The best hair and lash spa around! I would never trust anyone else! These girls nail it everytime!read more

LOVE love love coming here. Amy offers so many different services and this is definitely a one stop…read moreshop. I'm always getting compliments on my lashes and brows after visiting. I'm very shy and I've looked to many professionals re: guidance with these things... I am extremely comfortable around Amy and since I've started coming here my confidence has been boosted. If you're considering coming here, do it! You will have zero regrets. They are extremely professional and they're great about answering any questions you have along the way!

I have a super super picky husband who insists on having haircut every two weeks. But not just any…read morehaircut. The perfect haircut. Unfortunately, he also doesn't want to pay a lot of money for it. So for years, he's gone to Great Clips or the like and paid $8.00 for a haircut that 4 out of 5 times looks like I could have done a better job with some clippers in our kitchen. After we moved to O'Fallon, he decided that the nearest Great Clips had screwed him over a time too many and that he was finally willing to pay a little more for a haircut. So the search began. A mile or two down Main Street from our house is this little place called Salon Identity. I went in there once for an eyebrow wax (only $10.00 and she did an AMAZING job). I suggested he call them and find out the price for a haircut. He decided it was sufficient enough if it meant he was going to get a good haircut, and BOY, does he. He always goes to the same stylist - Tara, and she understands how finicky he is about his hair and she's always very patient with him, takes her time, and does a fantastic job. She even cleaned up his neckline and gave him a trim the week of our wedding so that he looked nice and fresh in his tux. Last night, I got my haircut by Tara for the first time and I am SO amazingly pleased at how it turned out. I had no idea it was going to look this good. She even showed me some styling tips to help me out with my new bangs and shorter 'do. The best part is that it only cost me $31.00!!! Absolutely unbelievable! I didn't know you could GET a good hair cut under $40.00. They'll accept walk-ins, but make an appointment today. You'll be so happy!

Chris Whitaker did an incredible job on my hair! He cut about 8 inches off and he didn't rush…read moreeither! You can tell he's truly dedicated to his job and he makes you feel important and like a friend! Not just to make a quick buck and rush through! I have found my hairstylist and will be returning for some color!!

Horrible customer service. Experienced poor and disrespectful service in person and on the phone…read more The lady who works on Sundays is the worse and the reason I will not spend money there. She did not clean the chairs or work areas.

I waited for OVER an hour just to get my eyebrows threaded (which takes 5 minutes). So slow. Only 1…read moreworker. They weren't even super busy. Would NOT recommend unless you have a lot of extra time on your hands. Maybe wait until they get more employees.

Vanessa is my stylist and she's absolutely amazing. I always leave the salon looking fabulous and…read morefeeling like a million bucks!

Kenzi is the absolute best! I scheduled with her when I moved to the area and she was great from…read morethe beginning. She listened to me and the issues I was having with my hair (and there were a lot) The shop is bright and vibrant and always high energy. I enjoy the fact that has an element of teaching on site as well. All of the stylist act professionally and appear to enjoy working at the shop.

Jes is amazing even with my long hair she go above expectations…read more All the ladies know the shop are awesome

Called & asked if I had to have appointment, she said no one was waiting…read more I took my mog (man/dog) self over. I had months of Induced come, Intensive care & recovery that kept me distracted from personal care. She was nice & made me look almost human. She cut my hair & trimmed eyebrows plus beard for $17. I gave her a $3 tip & walked happy. Other than trying to convince her that wanted my haircut short- this was an good experience.