I got simple short almond nails today, and got charged extra because ahe chatged me for french tips. most are crooked, and were not fully glued on... read more

Diva Nails and Spa - Nail Salons Near Me - Moneta, Virginia

Went during the week for a pedicure and avoided a weekend rush. They were able to take us right away. Lots of polish options from which to choose and the people were very friendly. Service was inconsistent. I had one foot scrubbed but not the other. My friend had a nice scrub applied to her legs but it was never rinsed off. I had some oil applied to one leg but not the other. I received no leg scrub. I did get a nice hot towel on my legs, my friend received no such treatment. Her technician also applied no base coat to her toe nails. My polish was gloppy but my technician appeared to clean up stray polish around my toes. The technician working on my friend's feet did not clean anything up and looked as if her 8 year old daughter could have applied the polish. The atmosphere seemed very relaxing and the massage chairs were really comfortable. It just seemed the service was more like something I might get from someone just learning how to perform their duties. read more

I've been going to Diva nails for 3 years. I usually left happy but the last 3 months I've gone, I was really very disappointed. I felt not listened to, each time I asked for nail polish NOT !! GEL !! but guess what??!!!? I was given GEL again!! I also felt lied to. I was told that the polish on the shelf behind the tech wasn't gel and the box had two bottles, she said one was gel and the other was polish. Then how can I struggle to remove the so called polish with regular nail polish remover??? I had to soak my fingers in a polish that only removes gel nails. Also I was grossly overcharged for just a manicure. People have always complimented me on my nails. And with the gel nails it is ruining my nails. Never again!!! Susan read more

They are very attentive and work hard. People just need to pay attention to what kind of polish they are picking. It says what it is on the bottles. read more

Have not been back to Diva's since last fall. The staff had changed & I was disappointed with the level of service I received then. Spur of the moment visit today for a pedicure. It's different people and it's as good as it was when Justin & his wife were here. 5 stars all the way. read more

It was a total disappointment to get my nails worked on. I observed they are not very attentive to their customers, often too busy answering incoming phone calls & simply leaving the customer to stare at the ceiling. I found that to be a rude approach to do business. This happened not justtime but probably half a dozen times. It could be they are understaffed but then they need to plan accordingly. Over All Not a business I'd recommend! read more

My First visit today, no reservation made just stopped in on a Monday. The had a salon full of people - seemed to be regulars. I asked for a Pedicure, I was seated and helped right away! Ended up getting a Manicure as well!! Very Friendly, Very clean! Huge selection of Gel colors! Prices on Point! $25 pedi and $25 gel mani ! I will be back read more

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I lost a nail and we couldn't match the polish! The ow redid them for free! Awesome! Best customer service ever!

Today is the first time I have been since the new owners took over. It was a horrible experience. I had an appointment for a pedicure and a full set. They did the pedicure first and it was fine except they didn't massage my feet at all. I asked if they stopped doing that and the lady just looked at me. After my pedicure, they did my full set. They looked so bad that I asked them to remove them for me. They put so much acrylic on my nail, that my nail looked deformed. I have been there more times than I can count and Justin always be amazing on my nails. I was so disappointed today that I left in tears. read more

Has unfortunately gone severely down hill since a Justin and Hannah left. They cannot keep up with clientele, and will tell you a wait time that ends up being 3x longer than they said. This happens even with pre-booked appts. I am not impatient but have ended up leaving the last two times I have tried to go. Also, when I did have my regular dip manicure done it was SO thick. Almost looked like bubble nails. Sad to see my former favorite salon go to waste!! I have given them 4 tries now with no improvement. I will be finding a new salon moving forward. read more

The new owners are wonderful! We arrived with a large group including two little girls. They did a marvelous job on all our nails and went above and beyond with the little ones. I will be going back regularly. Highly recommend! read more

I've had multiple surgeries and needed help filing and grooming my nails. I made an appointment; was on time. The woman never gave me her name. Told her I needed nails filed, shaped... no full manicure. She used nail clippers to cut them almost to the quick; said, 'We're done." I said ,"No, I need them filed, smooth, shaped." Had to ask THREE times! Assembly line service! Awful. read more

Terrible salon experience. Tech was not friendly and spoke very little English. She was very inexperienced and my nails chipped the next day. The salon itself was dirty and I saw no concern for cleanliness. I will NEVER go back there. read more

nice ppl, but low quality work. the leg massage was awesome, but the polish sucks. she acked me if I wanted a flower on my toe and I said sure why not and she put she put some weeds on my toe. she asked if I liked it and I told her no. then 74 year old man fkd my nails all the way up. they shaped like nothing I've ever seen before and the paint is chipping and I got them yesterday smsh. NEVER AGAIN !!!! 245.00 of waste. the vibe was the only good in there. read more

The service is absolutely wonderful; very nice people and the nails should speak for themselves! The prices- as expected and well worth the spending. The store is very clean and has a comfortable atmosphere, and the employees were beyond nice and accommodating. I will definitely be revisiting! read more

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I had an appointment at 1 pm today, I sat until 1:45 in the pedicure chair being told 5 more minutes every 5 minutes, I completely understand the short staffed covid situation but i was almost completely ignored during this time. My pedicure turned out fine but there was no actual pedicure just my feet soaking and polish. While one man was taking off my dip powder he ripped off half of my nail causing it to bleed and insisting it was a fake nail he ripped off. Finally Justin came over and took over and the work was great from there out and he didn't charge to put a tip on the nail that was ripped in half during my manicure. Mixed feeling but overall not a great experience. I very rarely write reviews but this was just a lot going on here. read more

Good prices, very nice service but was very busy-which is good for them. I jst wish it didnt take so long for a pedicure-

Just had pedicure here. The worst I've ever had. Instead of cutting my cuticles, the girl pulled them. I have blooody spots around my toes where she ripped them out. Amy....don't use her read more

Another excellent afternoon at Diva Nails! Justin and Hannah really understand customer service and treat their customers so well. The paraffin wax treatments are superb! If you're in the Moneta, VA area, definitely stop by - you'll be thrilled with how nice the shop is and all of the services. Enjoy! read more

Justin has done an amazing job with opening Diva Nails! Everyone is polite and meticulous. They take their time and really give you what you pay for. Excellent place! read more

Went there for a pedicure and was done and drying in 25 minutes. The fastest roughest pedicure ever. There was a lady getting one beside me who was already there when I got there and when I walked out the door she was just getting painted. I will not be back! read more

I have been going to Diva Nails for quite some time, and never had a problem until today. On September 14, 2020, Hannah repaired two nails and refreshed all of the rest. She didn't want a tip, but I gave her one, as she had been so helpful. We made an appointment for today, September 28, 2020, at 11:00, and I saw her put it in her book. I made the appointment, because I am leaving on vacation on Thursday, October 1, 2020. I wanted the appointment for the 29th, but she said she was always off on September 29, which I figured must be a birthday, special day, or a Vietnamese Holiday. She said that Monday, the 28th, would work and I saw her put it in her book, and I put it in mine. Today, September 28, 2020, I showed up for my pedi and SNS manicure. I told the gentlemen there that I had an appointment with Hannah at 11:00, and they proceeded to tell me she was on vacation. She had told me she would be off on Tuesday, 29, 2020. They didn't even offer to help me. I told them I was very disappointed and would not be back. This was definitely a poor way to treat a "regular" client. I do NOT recommend them anymore. Lynn Ellen McCutchen Meredith. read more

I haven't been to the lake for a while so I didn't know this place was here and found it on Yelp. There was only one review so I was a little hesitant to go. I was very pleased with the exceptional service and great job they did on my manicure and pedicure! They are very friendly and fun too. The place was hopping which was great! I will definitely come back! read more

I was at Smith Mountain Lake for a wedding 2 weeks ago and these guys were great. He salon was clean and the customer service was excellent. My gel manicure still looks great. They were as good as any I've tried in the DC area. read more

Love this place! A bunch of my cousins and aunts and I came here during our family reunion on a rainy day. We called ahead to reserve seven mani pedis and they were so ready for us. The employees were so friendly, professional, prompt, and funny! They were also careful with our ticklish family members, and my manicurist took special care with my finger that I cut just yesterday. One manicurist even filed off a quarter-inch of callus on one of my cousin's feet. She was so dedicated, and those feet are expertly crafted now. They had a huge color selection including acrylic, gel, chrome, and cat eye options. The pedi chairs were also top of the line and even had butt massagers! The music was pleasant, the TVs were not overbearing and the place was very, very clean. Also, the prices were totally fair, especially given the wonderful experience! We will definitely be coming back next time we're vacationing here!! I recommend this place 100% read more