This is going to be a long review…read more 1. Front-desk were professional to their price Massage Envy charge, felt like hotel check-in experience. I was there 15mins earlier. He checked me in, and explained the process well. I used a gift card for the service, the card had issue, and front-desk deal the situation professionally to not show any concern to customer, and report to his manager for questions, and got answer in a acceptable waiting time. Good job! 2. Massager was good listener to my needs. I told her about my symptoms, and let her made the decision how massage processing. She spent 1 hour, preforming full body massage from my back to my legs. I notes her my right side of body hurts more, and I felt she enhanced her strength after noticing. Good improvement. I stopped her continuing my legs, because one hour massage I felt it doesn't meet my expectation as therapist because I told her and front desk that my body was stressed and pain. She recommended other therapist for the level of the "Deep" I need for my stress level, and she provided how I would like to use rest of the time focusing on my pain point, and took my suggestion switch different techniques toggling around my pain point. Good Job! 3. Massage Envy internal system and management system were the major problem of the entire experience. I was being told from the manager that my gift card was used May 2025 by the person who gifted it to me as a birthday gift, and I ended up to pay full price for it. I didn't have any issue take this payment but why the store manager delivered her manner like mafia or accountant from a very tight company? I think if Massage Envy wanted to provide hotel check in experience please do it all the way to the store INCLUDED store manager. I never saw any Lobby Manager deliver this type of manner for 90 mins service with this type of high end price. Second, WHY Massage Envy allowed their stories selling gift card that can COULD be used from the original account owner? I thought I was gifted from my deal friend, but now I feel boomer from my friend, and I feel boomer the name of Massage Envy. -------- I give two star because I feel the front desk and massager where doing their job well, so it from 1 start to 2 stars

I went in to get a cut as it wasnt busy. This was on 11/4/2025 at your Aopomattox salon. The man…read morethat cut my hair screwed it up so badly. I called immediately when I got home. I spoke with Stella. She told me to come back & she'd try to fix it. She tried but my long hair that I only wanted about 2 inches off is now to my shoulder , one side is layered the other is not & one side is still longer. Will never go there again, ever.

Amazing experience! Must try 10/10 highly recommended for…read moresomeone who looking for a spa but affordable price

I've been going to this place for years. I can't find anywhere that does a better job on facials…read morethan this place here. Sam does an amazing job. Very relaxing, professional, and great service. Best facials

Got a peel for my acne and hydra facial for dryness and it brought life back into my skin! Hormonal…read moreacne cleared after a few days and helped with clusters.

I have been a frequent client of Essential Drop Zone for several years. Mary is very polite and…read moreprofessional. She has many years of experience and she is very thorough during massages. The spa is quiet and very cozy. I highly recommend Mary and the Essential Drop Zone!

From the owner: Book your couples massage now!read more

Absolutely love coming here whenever I can make an appointment with Linda!! She does the best full…read moreset I've ever had. This set she did for my birthday lasted over 3 weeks with no chips or pop offs. And it didn't take hours. I was able to get a fill three weeks later and they look just as great. The pedicure I got lasted so long I didn't need one the second time I went. The massage chairs are some of the best I've sat in at a nail salon ever. Can't wait to come back again and see Linda!

The quality of polish is extremely low. You only pick out your color from samples. That's a red…read moreflag for me since picking out a color consists on what happens when I shake the bottle. If it's not thick and I hear those beads rolling around too freely then the polish has been diluted with thinner.

I won a free last lift and tint from a giveaway off of Blaires instagram. I messaged her to book my…read moreappointment which was on a Monday at 1pm. I pull into the parking lot not knowing if it was the right place because there were no signs or anything saying it was Hillcity Skincare. The door was wide open so I walk in and I see no one so I wait for a minute or two and I hear someone in the back room, I peak my head in saying I was here for my appointment. Blaire comes out and says "an appointment for today?" Looking confused and this is the first time I've ever met her and she forgot I had an appointment that I booked not even 4 days prior. She said shockingly "are you sure it's today" I assume she finally remembered. So I go to lay down I'm getting the service done, I've never had one done before and I'm not allergic to hair dye or anything but there was no patch test done just to make sure. After she takes the silicone off my eyelid and starts wiping my eye I feel something very sharp inside my left eye when I tried to open it and my vision was blurry it scared me. So instantly told her it feel like something is in my eye she continues to constantly wipe my eye, it's burning more and more. Then she said "all done" I get up she gives me a bag of brushes for my lashes she held a mirror to my face but she wouldn't let me hold the mirror to see myself, also she was pointing the mirror at my chin and neck so my eyes weren't visible. I walk to my car still not able to see out of my left eye when I get into my car my left eye is BLEEDING!!! She cut the sclera (white part) of my eye and also popped a blood vessel. I start freaking out not knowing what to do so I instantly go to the ER and message Blaire that I'm on the way. There is ABSOLUTELY NO WAY she didn't see that when she was wiping my eye!!!! TW for the pictures attached. She had told me she had done hundreds of these and it had never happened. If she has done hundreds of them why isn't her work posted for the lash lift and tint? But I was trusting her to do a good job also it doesn't even look like my lash's have been tinted at all they are the same exact color as before. I was extremely close to losing my eyesight in my left eye. I would just like to warn everyone who is thinking about going there for a lift and tint. Please be aware.

On my first visit, I made the aged mistake of arriving not just early by minutes- but by a day!…read moreThey helped me laugh it off and shoehorned me in for a quick visit with the doc (I had no issues right now) and they all could not have been more pleasant, helpful, or accommodating. I think I've happily found my new dermatologist! The office is clean and bright, the staff pleasant and professional, and the doctor friendly and easy to talk to, and - to my embarrassment and relief, they were understanding of this patient's foibles!

I had my first appointment here this morning. The staff was extremely helpful and friendly, the…read moreprocess was quick and easy. I felt very comfortable and cared for, all my questions were asked and the facility was clean.

The staff is professional and courteous…read more Received a shellac manicure from a new manicurist Danielle and she was kind and very precise on her application. She felt bad because she was so new and I appreciated her candor on being new to the shellac and was more than willing to be patient with her. I've scheduled another for myself and my daughter and look forward to seeing her become more confident in her abilities. Also, have received several massages from Haley. Her touch is tender and her personality is kind. I plan to get several more with her!!

Lindsay got me in last minute as I was just in the area visiting my daughter and I was desperate…read morefor a hair cut! Lindsay gave me the BEST cut and now I'm trying to schedule my hair appointments around when I come to visit my grandkids!