They are overpriced and the treatment didn't work. I got kybella and there were zero results. It…read morewas expensive and painful to get done and I was so disappointing when the doctor said I was one of 3% it doesn't work on. I find that to be a convenient answer to give your customers that have zero results. I also had a chemical peel here, it took maybe 20 mins and cost over $200 with tip. They told me on the phone that they can't tell you the price until after the treatment? That should have been a red flag to me. Since, I've found two really good facial/ chemical peel places that are cheaper and the process was longer and more relaxing. The staff was extremely nice though.

My husband has Parkinson's and I took him for an infusion (IV). The front desk was efficient and…read morekind and they took us as walk ins and we were taken back within 10 mins after filling out the paperwork. They treated my husband with respect and with an hour we were ready to leave. After a couple days my husband began to show signs of improvement. We are going back again in a few days.

What a lovely place to get pampered! The decor, temperature, music, size- all of it created an…read moreintimate, clean experience. And, of course, the staff contributed to that with their warmth, friendliness, knowledge, and skill. I got a regular spa pedicure and shellac manicure. The technician got my nails to the perfect length so that they didn't tear (a rarity) and the shellac is still perfect, a full 2 weeks later. Those 2 weeks included travel and theme park, so there was a LOT of hand washing, and not as much moisturizing as there should've been- the state of my nails is better than expected! My toenails are also still perfect, despite hours in saltwater, digging into sand, and no cuticle oil. I will definitely be returning here, and highly recommend it!

Best nail salon in Forest!! Barb is the best! I am always satisfied with any service I receive here…read moreand highly recommend. love the warm welcome you receive, they always know your name and you feel like you're spending an hour with your girlfriends when you are there :) Super picky about cleanliness and how they handle their tools, here I never have to worry. Very clean! I send all my friends and family.

This is going to be a long review…read more 1. Front-desk were professional to their price Massage Envy charge, felt like hotel check-in experience. I was there 15mins earlier. He checked me in, and explained the process well. I used a gift card for the service, the card had issue, and front-desk deal the situation professionally to not show any concern to customer, and report to his manager for questions, and got answer in a acceptable waiting time. Good job! 2. Massager was good listener to my needs. I told her about my symptoms, and let her made the decision how massage processing. She spent 1 hour, preforming full body massage from my back to my legs. I notes her my right side of body hurts more, and I felt she enhanced her strength after noticing. Good improvement. I stopped her continuing my legs, because one hour massage I felt it doesn't meet my expectation as therapist because I told her and front desk that my body was stressed and pain. She recommended other therapist for the level of the "Deep" I need for my stress level, and she provided how I would like to use rest of the time focusing on my pain point, and took my suggestion switch different techniques toggling around my pain point. Good Job! 3. Massage Envy internal system and management system were the major problem of the entire experience. I was being told from the manager that my gift card was used May 2025 by the person who gifted it to me as a birthday gift, and I ended up to pay full price for it. I didn't have any issue take this payment but why the store manager delivered her manner like mafia or accountant from a very tight company? I think if Massage Envy wanted to provide hotel check in experience please do it all the way to the store INCLUDED store manager. I never saw any Lobby Manager deliver this type of manner for 90 mins service with this type of high end price. Second, WHY Massage Envy allowed their stories selling gift card that can COULD be used from the original account owner? I thought I was gifted from my deal friend, but now I feel boomer from my friend, and I feel boomer the name of Massage Envy. -------- I give two star because I feel the front desk and massager where doing their job well, so it from 1 start to 2 stars

I went in to get a cut as it wasnt busy. This was on 11/4/2025 at your Aopomattox salon. The man…read morethat cut my hair screwed it up so badly. I called immediately when I got home. I spoke with Stella. She told me to come back & she'd try to fix it. She tried but my long hair that I only wanted about 2 inches off is now to my shoulder , one side is layered the other is not & one side is still longer. Will never go there again, ever.

I had my first appointment here this morning. The staff was extremely helpful and friendly, the…read moreprocess was quick and easy. I felt very comfortable and cared for, all my questions were asked and the facility was clean.

On my first visit, I made the aged mistake of arriving not just early by minutes- but by a day!…read moreThey helped me laugh it off and shoehorned me in for a quick visit with the doc (I had no issues right now) and they all could not have been more pleasant, helpful, or accommodating. I think I've happily found my new dermatologist! The office is clean and bright, the staff pleasant and professional, and the doctor friendly and easy to talk to, and - to my embarrassment and relief, they were understanding of this patient's foibles!

Could not be more annoyed right now. I went in there naturally very blonde. All I needed was for…read morethem to fix my "money piece". Told her to leave my naturally bright blonde but just to fix my bangs, and that I have a black tie dinner in 4 days... I left with my whole head totally ashy, washed out, dark blonde- ish... which, by the way, I still have no money piece to. When I told her it was too dark she told me that I could schedule an appt in 3 months to add more blonde back to it. Then she proceeded to charge me $250. I will not be back.

Maven salon is great, as long as you're completely satisfied. However, if you're not and you ask…read morefor a touch up a day later they will ignore your texts & try anything to get you to not come back. I finally got them to give me a follow up appointment (an hours drive) @ 6pm. When I got there I wasn't offered coffee, water or anything. I was received with looks of disgust, like a pack of she devils. I was told my hair is exactly the color I wanted. I was told there was nothing they could do to "make me happy". How presumptuous of them to think they know what would make me happy. I was escorted to the door with a promise of a call from the manage and a refund, (yeah right). Two days later, no call & certainly no refund. This is one of those places that's run by snotty nose little bitches, and if you don't fit that mold you're not welcome.

Driving down Main Street, with construction ongoing, seems to make it so much more challenging for…read moresmall businesses to weather the challenge of Covid19 and parking woes. Imagine my surprise upon seeing a new spa pop up in thes times!! I booked online and met with Alexis, the professional slated to do my brow wax and tint. Upon checking in, found a bright airy space tat was inviting and comfy. I opted to upgrade to brow lamination. I am so pleased with results and more importantly Alexis took the time to carefully describe each step and patiently customize treatment to my preference. Thos is a gem for Lynchburg and I highly recommend it!

Darla is fantastic. I always feel safe, confident, and comfortable after each of my visits. I had…read morenever been to an esthetician due to fear of discomfort/judgment, but I felt at home the moment I walked in. The workspace is clean, the office is cute, and I look forward to my appointments! Thanks Darla!

I've been going to this place for years. I can't find anywhere that does a better job on facials…read morethan this place here. Sam does an amazing job. Very relaxing, professional, and great service. Best facials

We were in town for a wedding and needed some makeup help. Sami chose the perfect color palates and…read morelooks for each of us (two 50somethings and a 20 year old). The makeup was appropriate for the event and lasted all night without any touch ups. Well, maybe the lipstick. But we could handle that. Sam was there waiting for us at our appointment time and got us out in a timely manner. The products she used were first rate. Highly recommended

I could barely turn my head this morning, my neck was so stiff and sore. I thought I'd get a 20-…read moreminute neck (chair) massage, but watching some of the work being done on other clients, I decided on a 40-minute table massage instead. I knew my body needed it. Jack was very good, very intense...almost rough, but not. I knew he was getting to things that needed the pressure, even though it was somewhat uncomfortable. I'm feeling so good right now, an hour later. I know I'll sleep well tonight.

Jack (I think it's his name) is OUTSTANDING! I'm visiting from out of town and hope to find…read moreanother Jack where I live!! Originally I wanted a 30-minute session, but quickly increased the time to an hour once he started! He does a deep pressure which I prefer. I walked in without an appointment and didn't have to wait.