I like this sephora it is small but they carry the brands I like most like urban decay,too…read morefaced,they carry a few others as well I was pleased with the service the ladies were friendly not a bad experience for me @ all :)

I shop at sephora often, being a make up connoisseur, and my experience was both good and bad. One…read moreemployee, an older woman with short, curly hair was incredibly rude, and watched me as if I were going to steal something, which, of course, I was not. She told me in an incredibly crass fashion that I had contaminated a set of brushes by simply opening the set to see what the brushes (which still had their covers on, mind you) looked like. She had watched me the whole time, waited until I had looked at the brushes and wrapped them back in their case, and then criticized me. I was embarrassed and wanted to leave. That being said, because of her rude behavior I called for a manager (which I've never had to do before) the manager, however, was incredibly apologetic, energetic and excellent at her management duties. If not for her, I would not return to this sephora, but she (the manager) had an outstanding attitude and I salute her for being gracious in this situation.

I went in for a root touch up first time going their never gotten a service done by a Ulta always a…read morehair salon with people that have more experience in hair. I would honestly say it was the worst root touch up iv ever had I have dark brown roots and blonde hair and she took almost 3hrs just for my hair to have patchy orange spots around my hair I didn't wanna be rude and say something but iv felt so uncomfortable having that hair like that waisted 130 something plus a 15-20 for curling ?! No blow dry or nothing just after we were done washing and drying with a towel and leaving my hair feeling weird and all over the place and tangled I had no other option but to pay extra for curling cause it would've looked crazy and she even said I should book again for her to fix it and look "better" but no that's a waist of my money down the drain ! don't ever get a root touch up by Sydne p.!

Cashier was so rude! She didn't greet us or pay any attention to me as a paying customer. May as…read morewell order online next time.

This is an awesome store. So far only had a makeover and got some awesome advice and direction…read morewhen it comes to doing my makeup and skin care Lisa was wonderful and made the experience enjoyable. When it comes to needing anything I would place this location at the top of my list. And the selection of dresses on the racks that I could see were of all matter of styles and looks

Found this store through a Google search. Spent this afternoon there with my daughter and had a…read moregreat time. So many beautiful dresses to pick from and the staff was attentive and helpful even while the boutique was very busy. My daughter found her dress and got to ring the bell! We traveled an hour from Wake Forest, NC and look forward to going back for her senior prom.

Friendly service but they're often out of stock of what I need. Their sales can be a little…read morecomplicated as well because you'll get an email saying buy one get 150% off and it doesn't mention. It has to be specific products. There are also signed all over the store saying get $10 off of $40, but it doesn't apply to, it only applies to specific products where the signs are posted. It would be helpful. If the sign said it was for that specific brand only. When you're looking at a column of products with the sign everywhere, it's easy to believe that it's inclusive of everything. The parking lot is tricky to get in and out of so I would suggest you park in the lot by target or behind over by TJ Maxx. There are very few spaces in front of the store itself and there are cars constantly passing in and out of the area. Definitely a nightmare for people with disabilities that cannot find a spot in front of the store.

Meh. There's really nothing to say. The store was on the smaller side, and my cashier was convinced…read moreI was trying to scam her. I had to return a product because it didn't deliver on it's promises. Hello! Lady, look at my hair. Clearly, the product didn't work. At any rate, she refunded my money begrudgingly and I was on my way. Good day to you.

They are always on point and helpful. Not only are they well stocked but they also are great…read morehumanitarians. I overheard them donating tracks for a young lady that started a new job and needed some help. I got what I needed and went by the other locations to see what was new. I didn't leave empty handed in any.

Horrible service. Ordered Dec 4th and it still hasn't been mailed. They don't answer emails.read more

Amazing staff and great selection of gowns for your special occasion! Loved my dress.read more

Merlin Norman HollyHill Mall Burlington, NC On February…read more21st, 2024 around 3 p.m., we arrived at this establishment first. A female entered the store after us, and the owner totally disregarded us and took the girl with her. When we were looking for dressed she was telling the other girl I'm the owner and i can negotiate the price. But did not speak to me or my mother or even acknowledge my sister. After trying on 6 dresses my sister insisted that we try another store because she felt uncomfortable because the owner made her feel out of place. Even after trying on all those dresses not once did she come over to us. I am upset and hurt my family and I have been purchasing dresses from this company for years and we truly feel discriminated against. My sister is 16 and was truly hurt by this situation. Thank goodness for Maura, who was so kind and welcoming that we wouldn't have remained as long without her. I hope the owner changes her ways because she was truly disgusting.

Always great help and service when I come here. The staff helped me find a couple things and the…read moreplace was very clean and organized. They've got some great specials for Mother's Day happening. Easy parking out front. The only issue is they redid the street out front so there's only one way you can come in from church street. You'll cross the double lines coming from mebane ave or Graham. And there's only a right turn out of the plaza now.

It's a small location but they have a bigger location. The vibe is cool because they do not follow…read moreyou around the store, and the employees are helpful. Prices are average, and they have a decent selection of products. I am natural so I was looking for products that keep my hair moisturize and was a little disappointed. They do not offer a large range of natural products...but you can find everything else there. It's located in a strip mall next to other stores so parking isn't a hassle and you can get a close spot.

First time here. It was convenient so I stopped by. Plenty of parking but the fence makes it…read moredifficult to see when turning in out staff never acknowledged me while in there and was left to find things for myself. Never got a greeting and the store was empty. The online app said what I needed was in stock and it wasn't so it was a wasted trip. Plenty of parking in private lot. Just be careful pulling out of the lot.

The rating of my Dec 24th post has changed. It now has a one star . My wife went in to get a…read moreprescription and the misunderstadding about the discount she recieved. They couldn't comprehend the problem an began to talk down to her. They are assholes to boot. I hope they close down