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Burlington, NC

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Merle Norman Cosmetics

3.4 (5 reviews)
Closed • 12:00 pm - 6:00 PM

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Savvi Prom - Having fun on prom night 2023 in Savvi  Prom dresses

Savvi Prom

3.9(7 reviews)
46.4 mi

So, I delayed posting this for a minute because I wanted to ensure that my head was in the right…read moreplace. If you know me , you know that I am a laid back, mind my business individual. Until someone tries to hurt or disrespect my kids. My youngest is a senior in HS and I popped into town this weekend to take her dress shopping for prom. We drove to Raleigh to this place called Savvi Prom. When we walked in, we were greeted at the door warmly. The shop was full of high schoolers and their supporters; moms ,aunties, sisters, best friends, you name it. My daughter, close friend and I perused the selections and I finally convinced Smooch to try on some dresses. She was shy at first, but began to warm to the idea. This is where it went left. As I sat outside of the dressing room waiting for more dresses, my dear friend helped my daughter to zip one of the selections. One of the sales associates came up to me and asked why we were trying on dresses. As a matter of fact here's is the conversation. "What is this for?" Me: smiles, "It's for her senior prom" "What? SHE'S in high school? She looks old!" Me: (obviously irritated, but I will give grace because maybe she misspoke) "Wow, are you sure those are the exact words that you want say to me right now?" smirks, "Yeah, that's what I wanna say because she looks old! She looks older than me!' Me: How old are you? "I am 20!" Me: starting to see red ,"Is that all?" Enters second sales associate. "Wow, she's saying the exact same thing that I was thinking" They both start to giggle... Me: "Neither one of you have considered that my HIGH SCHOOL CHILD is in the dressing room listening to you. It would do you both a world of good to stop speaking to me and discussing my child" Other moms and daughters have witnessed this exchange and began to check in with my daughter and I to ensure that she is okay. My daughter emerges from the dressing room to put the dresses away and I insist that she leaves them and allow the sales girls to do their job. As we are leaving, one of the girls asks, "Were you thinking of anything else" I responded, Yes, I am thinking of leaving. I spoke with the owner, Denise, who seemed apologetic, but never made the girls apologize. I hate to do it, but we were one of few brown people in the shop. This is not what I drove here for. This is not the experience that my daughter should have had. She was hurt. She was discouraged. I wanted to act really ugly, but God. My baby is beautiful. She deserves better. Just wanted to make sure that everyone is mindful of where you spend your dollars during this season.

The staff was super helpful but their prices were steep. Bargain rack didn't have one dress that…read morewas intact. Every single dress had broken beads, missing clasps or thread pulls. Besides that your choice is $330-$700. That's excessive for a junior prom. If you have a budget of $200 or less- skip this place.

Photos
Savvi Prom - Savvi Prom; upper level; Crabtree Mall across from Journey's.

Savvi Prom; upper level; Crabtree Mall across from Journey's.

Savvi Prom - Savvi Prom is located in Crabtree Mall on upper level across from Journey's.

Savvi Prom is located in Crabtree Mall on upper level across from Journey's.

Savvi Prom - Welcome, guys & girls. Come celebrate prom with us.

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Welcome, guys & girls. Come celebrate prom with us.

Songbirds Bridal, Formal & Consignments - Wedding dress from Songbird's.

Songbirds Bridal, Formal & Consignments

3.9(19 reviews)
18.6 mi
•$

I have had several experiences with Songbirds, leaving me feeling very negative…read more I had some beautiful clothes, including designer labels, (Lilly Pulitzer, and other dresses from high end boutiques) and wanted to consign. The first occurrence was stopping by, and being ignored for a long time. When I inquired about consigning, the woman snapped that I needed an appointment to do so. Totally understandable. I called at a later time to set up at appointment, and the woman answering the phone was rude again. She barked about the having a long time before I could get at appt, and the rules about seasonal consigning. Again, fine, I figured she was busy and being direct. I set up appointment for weeks later. At the appointment, I arrived on time, and stood for a long time with an arm load of clothes being ignored. This should have been my sign to leave, but I waited. She sorted through my things, taking most, but making a comment about "Lilly Pulitzer doesn't really sell well, but we will take it." The whole interaction left me feeling very unwelcomed and weird. Again , fine, I was still willing to consign some clothes. When my time came around to pick up money, and the clothes that didn't sell, I arrived at the shop. I again was ignored for a long time. When I stood at the counter, the woman started helping me, then stopped to help another customer, then, a bridal appt. She literally walked off to deal with the appointment, never letting me know she was leaving. Finally another woman helped me, as she had a conversation with a different customer, the entire time. She handed me my money , as she talked to the other person. I collected my money, unsold clothes and left , vowing never to return. The vibe is completely off there, very tense, dark and unwelcoming. The shop even feels crowded, which would be perfect fine, if the staff was welcoming and nice. Prepare to feel like a less than intruder if you do business with them.

I had such incredible service at Songbirds! I found my dress in literally 15 minutes, they helped…read moreme try everything on, were SUPER encouraging and engaged during the entire process. They gave me several numbers for alterations, made sure to help me get pictures with my mom and mother in law. I wish I could give them 10 stars! I am so shy and hate trying stuff on but they made me feel SO comfortable and cared for. & It only cost me $600 for my DREAM DRESS AND VIEL AND BELT! Incredible value.

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Songbirds Bridal, Formal & Consignments
Songbirds Bridal, Formal & Consignments - Gown from Songbirds for only $250. Photo by Tory Bass taken at Villa de l'Amour in High Point.

Gown from Songbirds for only $250. Photo by Tory Bass taken at Villa de l'Amour in High Point.

Songbirds Bridal, Formal & Consignments - Ciara looks amazing in her Songbirds' gown & sash at the McAlister-Leftwich House! Thanks to Hildaberry Creatives for this beautiful photo!

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Ciara looks amazing in her Songbirds' gown & sash at the McAlister-Leftwich House! Thanks to Hildaberry Creatives for this beautiful photo!

Merle Norman Cosmetics - womenscloth - Updated October 2026

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