Knowledge and friendly. Prompt service. Would recommend to anyone seeking a collision shop.read more

Lakeside Collision recently repainted the roof on my 2023 Tacoma, and the results were excellent…read more The color match is as close to factory as possible, even with a difficult paint color. They also sourced an OEM windshield during replacement, which I appreciated. Communication was smooth, pricing was fair, and the turnaround was about a week.

Customer service is top notch. This is my second time here both times were nothing serious just…read moreminor dings. It doesn't matter if it's major or minor your satisfaction is important to them. My service advisor John G. was great to deal with. This is how you make and keep customers.

Cannot speak on the dealership however there collision center is deplorable from top to bottom ,…read moreHad my vehicle for 2 1/2 months .over spray on my emblems . Sloppy poor quality work , ordered incorrect parts , wrong parts took a month to order base replacement parts and to top it off gave me back my 2024 F-350 with and 1/8 of sanding dust over my entire interior . When they removed my back seat for repairs they never put put my jack back so now I'm out of luck if I get a flat tire .You would be better off doing repairs yourself even if you didn't know what you were doing

Dave and the team, I owe you guys a lifetime of favors. I brought my CRV in with little to no hope…read morethat anything could be fixed. And the end results have left me speechless. From perfect body lines to flawlessly matched paint and all the way up until the finish where you guys detailed my entire car inside and out. Dave got me into a rental car free of charge, and had the whole job finished in 5 business days. Their communication about every issue was amazing and I cannot thank you all enough for relieving my stress and getting me back on the road!

I have a 2016 ford escape that needed a new transmission so I was recommended this shop. Even tho I…read moredidn't have a collision job, I was quoted a pretty decent price for a brand new transmission so I had my car dropped off on April 29. I finally got it back yesterday on June 9. They kept making up excuses as to why it took so long to replace the transmission until finally 7 days ago they said I could pick it up. $4400 later and the RPM was running high and my car was making a weird noise. Then my car started leaking fluid and eventually it shut down because the engine was too hot. So I had to get it to towed back to collision collision. Turns out the mechanic told someone at the shop that they did give me my car back way too soon. They kept telling me they were test driving it but the mechanic never did test drive it. The whole experience was a complete nightmare and the worst professional experience I've ever had in my life. And to end it all, I was trying to call the shop to see if my car was ready yesterday but Damien kept hanging up when I called. He just yelled THEYRE REPLACING THE TURBO YOUR CAR WILL BE READY TO PICK UP AT 1 and hung up. And kept hanging up when I was calling back. Don't fucking bother with this place.

Dropped off our GMC Terrain after it was rear ended recently. Had the vehicle back within a week…read moreand a half (including a holiday weekend.) The communication with the auto body shop and insurance was amazing. Loved that they kept us up often. The vehicle looks brand new. The inside was also vacuumed and cleaned up nicely, which was a nice touch. I hope not to be here again anytime soon but would definitely recommend to all family and friends going forward!

Big big thank you to Pole Position Auto Body for getting my baby back beautiful My usual shop…read moreclosed with the owner retiring and selling, so this is the first time I've used a new body shop in years. I found them on Google simply going off other reviews and I don't regret it one bit. Hugo and his team made the process absolutely flawless. Rayvon at the front desk was always so professional and friendly. No sooner after I dropped my car off they started working with my insurance directly. They got all of the supplemental repairs approved with no issues and they even offered to help get me into a rental. The communication was great with them giving me updates along the way. And the cherry on top... I picked up a car that was detailed, washed, shined, and they even cleaned the brake dust from my wheels 100% recommend them and will for sure use them for all future auto body needs.

I grew up close to this shop and used them all the time while growing up. Since then I moved away…read moreand have been using my local belle tire. This time around Belle Tire quoted me rather high so I decided to take it back to Kerner's and they fixed it for a fraction of the cost and got it done quickly. Speaking in terms of history, they have changed ownership and management a few times. However they have always been trustworthy and never try to upcharge. They always have focused on fixing the immediate problem. This is why I have and will always recommend them to all my friends and family.

I want to publicly thank Kerners Auto Service in Shelby Township for getting my 2013 Cadillac SRX…read moreroad-trip ready. They consistently do thorough, reliable work and always explain what's needed in plain language. Best of all, their pricing has been very fair every time I've been there. It's not easy finding a mechanic you can trust these days, but this shop has earned my confidence. Highly recommended!

I want to give props to the guys over at Car Guys Auto Center. They really know their stuff and go…read moreabove and beyond for their customers. My son had some issues with his vehicle these guys took care of it In a timely manner and kept us in communication the whole time. Way to go car guys auto thank you for everything.

These guys go above what they need to do for clients, I'm so gosh darn impressed, my part could…read morehave cost a hell of a lot more but they took the time to find it for 10% of the cost at a junk yard, enough said, Thank you car guys.

Taking your car to the body shop is not on the top of any one's list of fun things to do…read more After all, it took an accident to make it necessary in the first place. Herschel and John make sure it is a better experience than you thought it would be. Good communication. A little wait for parts, but not their fault and they kept me informed. Most important, when the job was done my car was perfect. That's all you can ask.

This was the easiest, most positive vehicle repair experience I have ever had. It was affordable,…read moretimely, and the shop kept me updated every step of the way. The owners were great with letting me know what needed to get done vs what damage was purely cosmetic and could be left alone. PLUS my car was detailed when I picked it up. Great owners, great staff, great business-l that I 10/10 recommend to everyone.

Superb! They were awesome! The insurance company totaled my car, even after they gave an estimate…read moreshowing they could fix it for a lower price. I took the payout and they fixed it beautifully. Even used a bumper that I had previously purchased! And the color match was amazing! I will always recommend Al's!

I was told my car would be ready in 3 days. It took 5 days when I expressed to them I was paying…read morefor repairs and a rental out of pocket. When I got my car back it was not properly repaired. I took it back to them and while the men mumbled and complained, saying things like "it's not like it's a Maserati" they still did not properly repair my hood. When I am able, I will take my car to another collision shop to be properly repaired. Only go here if you are a man I guess because they did not place value on my situation at all.