Food: 2/5. The soup dumplings were lukewarm with barely any soup inside. The thick noodles were lacking in taste and hard to chew on,
Service: 1/5. One of the worst I have been to. And the sad part is, I think they may not even know their horrendous service.
I was in Queens and decided to come to Flushing for lunch. I got here at around 2pm-ish to avoid the rush hour and found a seat in the food court with relative ease. The restaurant was situated toward the back of the New York Food Court, one of the early public food court systems in Flushing.
When I approached the lady at the front counter to place the order, she didn't acknowledge me and continued to shout (talk?) at one of her colleagues who was eating in the common area. Strike one. I ordered the thick noodles and the soup dumplings since they had a promotion of 50% off on the appetizer if we ordered an entree. The lady mentioned the $5 equipment deposit charge for the soup dumplings which I was fine with. When the food came out, I saw there were only a few sheets of the paper napkin on the tray so I decided to grab a few more. The lady saw me reaching out for the napkins and was mumbling to me about taking more than I needed. I was slightly annoyed but decided to let it slid since I was in a good mood after I saw the soup dumpling. I was seriously disappointed by the dishes. The thick noodles were lacking in taste and hard to chew on due to the noodles being undercooked. The soup dumplings were lukewarm and with barely any soup inside. The vinegar used to dip the dumpling in also tasted funny, I was not sure if the restaurant diluted it with water. The food was definitely not specular and not "authentic" Shanghainese food that they advertised. Strike two.
Lastly, when I went to return the tray for my deposit. The front lady took the tray and tossed a $5 bill on the front counter. Now, I was seriously annoyed by her behavior. The lack of professionalism in her behavior was just amazing, especially given she was in a service business. The sad part is, I don't even know if she knows how unprofessional she behaved, by looking around when the customer was placing orders, shouting at another person when the customer was standing in front of her, and tossing bill abruptly as if she was doing us a favor by returning the deposit. Needless to say, I am definitely not going to this place again. read more