Our washing machine was having a leaking issue. Denis was able to have someone out on short notice…read moreto diagnose and address the issue. The technician was able to fix the problem but was up front about the possibility that it could occur again and discussed our potential options if that happens. Unfortunately the problem did wind up recurring but Denis was very consistent and communicative about our options and their warranty policy. I was impressed with their prompt communications and ability to have someone out on short notice.

My dishwasher stopped working & I contacted TrueCare. Denis came over within a few hours of being…read morecontacted. He had great communication as well. He diagnosed the issue and was very professional. Denis returned a week later to reconnect the screws that keep the dishwasher in place, too. Much appreciated! Thank you, Denis.

Amazing job! Attentive, quick and very clean. Solved the issue within 15 minutes and repaired…read moreflawlessly.

I had called them regarding my washer at home and was surprised they came in and checked it on the…read moresame day. Very friendly and professional. I will use them again.

I posted my project on Yelp because I needed to get the ice maker wiring fixed on my Whirlpool…read morerefrigerator. Best Appliance Service gave me a good quote, and Rizvan came out to take care of it. One thing I really appreciated was that he took his shoes off when he came into the house without me even having to ask. He found the issue and fixed the wiring in about an hour. Everything went smoothly, and we're really happy with the service and quality of the work.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

Our microwave died and is a built on so I was lamenting the replacement plan to make a new one fit…read more Decided to call Mike at Chula vista appliance repair and Sonny came out same day. Turned out to be a bad switch and he replaced right then and there. In and out in 45mins. Obviously we got lucky it was just a switch but very glad I called. Saved me a ton of money. Fast response, great service, will use for the next appliance issue.

The service was immediately attended The Guy came right away and showed us what to do when water…read moreretains / showed us where the drain is . VLAD resolved the bill he said that if I feel that there are more to Be done he won't charge me . My machine is always acting up on and off water retains . Thank you VLad. Your customer service is great and you are approachable and respond immediately to my Tex .

The whole experience was great. The initial repair and the repair and cleaning after the parts…read morecame in. Great team and fairly priced.

Called about microwave repair. The call was routed to an international call center. I explained I…read morehad two Dacor units with FCC ID APY. The representative quickly quoted $110 per unit and gave a time window. When I said I had more questions, he told me I wasn't allowed to ask questions -- that I should already know if I want to use them -- and hung up. No opportunity to discuss the issue, technician credentials, or anything else. So I definitely won't be asking because I won't be calling back.

Vitelli was able to quickly diagnose the problem in our fridge (leaking icemaker), order the…read morecorrect replacement and come back to install it as soon as it became available. He found that our coils under our fridge had never been cleaned (true, says my husband) and gave us a discount on doing so while he was out anyway. He is pleasant and competent and his prices are fair and it was a pleasure having him perform this service. I would not hesitate to use him again for any future appliance repairs

The first contact with Vitaly, was fantastic. He let me know what he would be able to do, as well…read moreas advice regarding my appliance delivery. Incredibly customer service oriented from the start, without even confirming his service. This was for a liquid propane conversion on a new range. During/after installation, he was incredibly respectful, responsive and provided me a general overview on what was happening as he was doing it. In the general sense, I do not leave many reviews unless the service/experience is that exceptional (or terrible). Would absolutely recommend Vitaly and Good Guy Appliances, as he was easily able to schedule a time (so that my range would not sit in the middle of my kitchen longer than necessary). A very great price, for really great work. After this experience, any other appliance work needed, I will go out of my way to have this company be the service provider. Thank you Vitaly!

Juan and Ramiro were both very helpful and professional on phone when setting up the appointment…read more Juan was our technician and did a fantastic job! Our job wasn't diagnostic, we only needed fridge doors removed and reinstalled, but Juan was the consummate professional. He communicated throughout the process, cleaned the fridge doors, and was quick and efficient. I found the pricing to be more than fair. Will def call Dr. Appliances again when we need a fix or install.

I have been dealing with Juan since 4/29/21, his initial visit was great. He was prompt to arrive…read moreat scheduled time, he answered his phone, he diagnosed the fridge within minutes. I paid him, he ordered the part to be installed 5/3/21. 5 days later the tenant using the fridge informs me it's still leaking, I call 5/12 multiple times with no answer, I email no answer. I was able to get him on the phone 5/13, and he went to check fridge for same issue 5/14. He claimed there was a piece of foam stuck in a hose causing the leak, but that he removed it and all is well now. Well the very next day, I talk to the tenant and she says the fridge is still leaking. And Juan advised her to call him if there are any issues. This bothered me, Bc the tenant is NOT the paying customer. I PAID and I am having a hard time reaching him. Long story short 6/13, I have the same Problem with the fridge. With no response from Dr Appliances. It's extremely frustrating, I am being strung along so the warranty will end up void and he won't be responsible anymore.

We've had Chad S. Come for a dryer and ice maker repair and both times he has been professional,…read moretimely and pleasant! He was able to diagnose and repair our appliances quick and easy!! Our appointment was super quick!! Definitely our go to for our appliances!

Called on First Call to check our 30-year-old refrigerator, which was making noises after being…read moreturned on for the first time in months. Gave us a 2-hour window for the service call, which is as narrow as it gets. Came on time, looked it over carefully and cleaned it, no unnecessary charges -- just charged for the service call. Friendly and informative. The call was worth it for the peace of mind.

I have a Whirlpool Dryer which is at least nine years old. It has had some heavy duty use over the…read moreyears but has been a reliable appliance. The dryer started making a terrible racket. It would still dry the clothes, but the noise was worrisome and distracting. I was concerned the dryer was on its last legs. I called Sun Appliance Repair to find out if the dryer was worth repairing. Sunny came out promptly, expertly took the dryer apart, and evaluated the problem. He showed me parts that were just worn and needed replacing and gave me an estimate. Initially I decided not to repair the dryer. I have a reluctance to put money into old appliances and usually opt for just buying something new and that is how I explained it to Sunny. He was very pleasant about it and told me to just call him again if I changed my mind. My wife and I shopped for new dryers at Best Buy and got a bit of sticker shock. We anticipated higher prices during these inflationary times but with the purchase price of the dryer, extended warranty, and fees for installation and haul away, the total price came to over $1,000. We bit the bullet and spent the money. The Best Buy installation team came over and immediately started adding new requirements for installation and some questionable "required repairs" before installation could be completed. Long story short, we were expected to spend hundreds of dollars more for installation requirements we never encountered with Home Depot or Sears over the 30 years we have owned the house. I cancelled the appointment and told the Best Buy installation team to return the dryer because I would be requesting a refund. I immediately called Sunny and told him I wanted to proceed with the dryer repair and that I accepted his estimate of the cost. It was an extremely reasonable price compared to my bad experience with Best Buy. He arrived at my house the next day and repaired the dryer. The dryer now sounds like it did when it was brand new and works fine. My wife and I are quite pleased. I highly recommend Sun Appliance Repair for your repair needs.

He came when he said he would to fix my fridge. He fixed what needed fixing. He repaired several…read moreitems I didn't know needed fixing he did it without changing the price. When he had to come back the next day to check on the part he installed that was sticking, same thing... on time and as expected. I was prepared to spend $900 on a new fridge and he saved me $600. Someone I highly recommend.

Jesse at South Appliance Repair was wonderful! He is very professional, prompt, knowledgeable and…read morehonest. I highly recommend them and will absolutely use them again if the need arises. Great value, great service!

I had such a positive experience with Jesse and highly recommend his service. From the initial…read morephone call to convenient scheduling, troubleshooting and repairing my washer machine he was polite and professional. He quickly assessed the problem and repaired it quickly. I will definitely be calling for any future appliance repair needs.