Note: This review is *not* about Comcast's business model, charges & fees, or other corporate level…read moreconsiderations that have drawn fire and resulted in one star reviews from other reviewers. I guess I'll be the exception and give this Xfinity store a good review for the service received when we stopped in to add a couple services to a basic account. We dropped in sort of mid-day on a weekday and had a minimal 10'ish minute wait before being called on. Very special kudos to Dave, the customer service rep who took care of us. His service is what this review is really about. He was well informed on the Comcast products, including a rather obscure one we were adding, & fluid in navigating their order system. He was genuinely friendly, engaging, and fun. His personality kept the process of taking care of business light and easy. His service was solid 5 star level!! He was super comprehensive & clear informing us what our added service should look like at home. He gave us the needed boxes & cables to install, since we wanted to avoid a technician visit fee. The install was pretty simple & straightforward for an old I.T. guy like me. One demerit for Xfinity back end glitch, that's not this store's fault, that fubarred the service after equipment hookup. Eva at Xfinity customer service call center was patient & proficient at eventually clearing the issue remotely in about half an hour on the phone. She too was friendly, courteous, and proficient.

Their communication sucks. I get a text saying they are going to work in my area so internet will…read morebe down then do it on a different day without notifying me. Tried calling, that is a total waste of time and effort. I work from home so no internet means no work. It has been going down almost daily for 2 weeks. I will be finding another internet service.

This is probably the worse I've ever experienced in regards of costumer service!!!! They are not…read moreeven familiar with their own procedures, we had a very bad experience while moving and their services and like I said: worse phone costumer service ever!!!!!

Do not use Direct TV. Their customer service is horrible. The price is always different every…read moremonth. You get passed around on the phone they hope you give up.

Please don't waste your time with any other TV mounting service. Alex and Jenae will show up on…read moretime and get the job done efficiently and clean up after. No upsell or other drama. They totally exceeded my expectations. Also they are a military veteran family, so thank you for your service our great country.

ATTENTION!!! If you need your TV mounted, this lovely couple are the ones to hire. They were very…read moreflexible with my availability and got me booked immediately. They offer tv mounts if you don't wish to purchase one on your own for a very reasonable price. They were punctual and very friendly upon arrival. They were in and out in 30 minutes, true professional in their craft. Thank you!

Just last month I was talking to a friend about my high cable bill and never ending increases. He…read morereferred me to Scott at Sky Systems to help me out and said they Dish. I was a bit nervous going to a satellite tv service because several years ago we were with DirecTv and thought we would never change until our 5th year with them when the renter neighbor next door installed a DirecTv dish that completely blocked our signal and the technician there refused to move the dish they just installed, they wanted to move ours. That day, they lost of customer for good. We went back to cable which we hated but not going back to a company that turn their backs on us after 5 years (the renter was evicted), and new homeowner went with cable so DirecTv lost 2 customers within 5 months of time. I kept getting offers from DirecTv over the years but they gave us a bad taste of their customer service we wouldn't want to risk them again. I called and spoke to Scott at Sky Systems and even though it was almost closing time for him he spent over the time getting my husband and I signed up and set up for an install 2 days later. His installer Brad was very good and helpful to my husband and answered and helped with any questions and concerned he had and with the new remote. So glad we were recommended to Sky Systems. We love our Dish Network Systems. Excellent Customer Service from Scott (owner) to Brad (installer). I am from Lacey, WA not sure why my profile is showing San Francisco, CA.

Great professional service. Sky Systems removed our faulty Starlink cable and replaced it, they did…read morea great job. Highly recommended!

Absolutely worthless! Do not get as you still won't have internet... They will put you on hold for…read moreso long because every customer wants to know what happened to the internet.

I've been getting 600+ spam and junk from the email. I called them up spent an hour on the phone…read moreand there's nothing they can do about it. Please do not sign up for them at all.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

I contacted Jeff at the Mini Dish Network because I wanted to deal with someone locally to install…read moremy service and help me when needed. Jeff took the time to answer all of my questions and installed my new Dish Network service the next day. He took as long as was needed to ensure I knew how to program the DVR and watch all of my favorite channels. Jeff really cares about his customers and has been there any time I've gotten stuck on an issue. I absolutely recommend Jeff and the Mini Dish Network for all of your high tech needs. 5+++ stars!

From the owner: The Mini Dish Network is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet service. The Mini Dish Network is your local choice for DISH service. We are dedicated to serving the local community of Portland, Vancouver & Greater Southwest Washington. DISH is the best choice for value, technology and customer service with the lowest prices nationwide. Call or stop by your local experts today and experience DISH.

DYLLON IS AMAZING. Love that guy! Super fast, gives great recommendations and makes plan options…read morevery clear. Just a chill guy generally. Thank you Dyllon!!!

Verizon has us as customers for life…read more Not only are they very helpful when us old geezers (usually my husband) can't figure out something tech-related, but they are oh so reasonable. We were already happy with our cell service by Verizon. Then our television and internet services ended their contracts with each other, so we had to change our internet provider. The one we chose first was a huge, huge mistake. I won't say which one. This post isn't about that mockery of a service, it's about Verizon, and Verizon helped us a lot. It pleased us very much to find out that in addition to cell phones and service, Verizon also provides internet. We've had it some time now, without a hitch. Very few service outages, and when they do happen, they are resolved quickly. Not only is their service faster AND less expensive than the one we erroneously chose the first time, but they also helped us offset the cancellation fees we had to pay in order to get rid of the mistake. Thank you, Verizon, and I only wish you provided television service in our area too.

Century Link doesn't provide solutions, only additional problems…read more Service is unreliable

I have been stumbling around on this rock called earth for 62 years and have never run into as bad…read moreof service as what is provided by Century Link. I spent the first 10 minutes of my call screaming into the phone for that stupid computer to let me speak with a human. I should have kept track of all of the swear words I was calling that thing as it must have been one of them that finally offended the beast enough and it transferred me to a human. Unfortunately, Century Link gives as few tools as possible and even less information to the customer service reps they employ. The lady I spoke with was of so little help that I felt sorry for her. I can just imagine the horrible days these folks get to endure. The only people they get to speak with, day after day, week after week and so on are frustrated and angry. I would rather clean a septic tank with my own spoon and toothbrush than work as a customer service rep for Century Link. Bottom line is that in the end, the issue was not resolved.

Yesterday my local access account with Rainier Connect went down; all I got was a 404 page with a…read moredog on it. I called Rainier Connect and after a couple of minutes talking with a technician he said since my wireless company was Century Link he couldn't help me and to call another number. I simply thought it was another department within Rainier Connect; wrong. It turned out to be Whisler Communications. Shane answered the phone and after I explained my problem; even though I am not a customer, he took over my computer and fixed the problem. Shane was professional, courteous, friendly, and in 10 minutes I was back up and running. I live in Scottsdale, AZ and will probably never use his company, but I would highly recommend his services to anybody who lives in his operating area. He picked up the phone, no transfers to somebody else and solved my issue. Thank you Shane for a job well done. Bob gooding@localaccess.com

From the owner: Whisler Communications is a family owned and operated business located in the Mottman Industrial…read morePark in Olympia, Washington. We have been a wireless leader in Southwest Washington since 1959 providing sales and services of wireless communication systems. We currently provide a range of products and services from simplex 2 way radio, to large scale trunked systems, and now a partnership with Air Access Inc. providing wireless broadband internet to areas unable to access highspeed ground lines. Authorized Kenwood dealer.