When you have to go to the phone store on a Saturday it's rarely something you look forward to…read more... but I was pleasantly surprised at how smooth, personable, and productive this visit was. Though it was tremendously busy, they noticed me within a minute of walking in the door and added me to the que. The first customer service rep heard my issues and set .e up on an iPad to resolve one easily on my own while I waited. She checked in on me and helped when I hit a roadblock. Before a rep would call the next person they reminded everyone politely of where they were in the line. Within 40 minutes I was heading home more than satisfied with my experience and ready to roll.

Daniel was great! He helped is out and chuckled at our craziness. He explained things to my mom and…read moreshe is satisfied. So great experience overall.

Great customer service, easy parking and open on Saturdays! No appointment required! They handled…read moremy cancellation with ease and handled my friend's equipment upgrade smoothly too.

If you're with Cox Cable cancel your service and go with Direct T.V. I'm still waiting to speak…read morewith a manager about my refund. I cancelled my services in Dec of 2025 and it's Jan 2026....Horrible service, Agents are non-English speaking people, and you can't understand what their saying, they leave you on hold for hours, in order to get results, call corporate office at 404-843-5000. P.S. make sure you have names and address of location

Great place to buy a pre-paid phone without the hassle of a contract but with the same great Sprint…read moreservice. The staff is very friendly they all speak Spanish and the place is always rocking with good music. Very pleasant shopping experience. Plus they do not charge an extra fee for paying your bill...$55 means $55. These guys are awesome!!

I must say that out of all the Boost Mobile dealers in mid city this one takes the cake for "Best…read moreCostumer Service!!" you are greeted before you even finish walking in the store by like five different reps! The guys are very knowledgeable about their products and are willing to go the extra mile to make sure every costumer leaves happy and come back! I really suggest that if you're in the area check them out they have great deals and are always ready to help you! Most importantly the place is clean and they always have the music playing so while you wait, you're jamming! :-)

ATT Internet reliability is poor. If you try to work from home, you will be disappointed. Their…read moreCustomer Service is horrible. I have spent HOURS waiting on hold or getting bounced around from person to person. They are not to be trusted! They are notorious for errors and double billing charges and want you to sign up for AutoPay. Once you have any billing problem where they took money out of your account, it is virtually impossible to get your money back. Stay clear of ATT!

They go door to door selling the fiber optic "underground" internet service, except they don't tell…read moreyou that they must run an ugly cable from the pole in front of your house to your house until installation day. And when you don't agree, you must now cancel the Direct TV they sold you and return all the equipment. Be prepared for pushback from Direct TV because they don't want to refund because of "buyers remorse " The Direct TV rep told me that they are not affiliated with ATT!!

I went to Russell Cellular on Napoleon and South Caliborne and got the best service from Paola, as…read moreI was in a pickle. She has the patience of three saints. She is extremely knowledgeable. I really appreciated her very professional service as well as her ability to get my issue resolved. Thank you for all of your help! Monique Cosma

Miss Trinity was very patient and extremely helpful to my handicapped sister who was experiencing…read moreterrible issues with her phone. She solved the issue and restored my sister's peace of mind. We will definitely return when the time comes to upgrade.

My Android phone was a mess, thanks to my inept ability to add features or correct my mistakes. I…read moreentered T-Mobile this morning in dismay, feeling that no one could untangle the mess in my hand. The employee on duty, Josh, was extremely courteous and knowledgeable. Within two minutes my phone was fixed and then he was able to give me great advice and answer my questions. The guy was wonderful! I bought my Android phone at this store several years ago. I have great confidence that I will return should I need another purchase.

This location on Tchoupitoulas is outstanding. I recently bought new phones and the corporate…read moreoffice mistakenly assigned me to the wrong plan. I walked in and the Manager, Krissy, immediately called corporate and had me reassigned to the right plan while I waited. My experience in purchasing the phones was likewise very, very positive. No hard sell, just a presentation of the different options for me to choose (or not). After dealing with the the other 2 carriers for the past 20 years this was truly a breath of fresh air!

Amy is absolutely fantastic! I've recruited her 3 times now, and she is a total game-changer when…read moreit comes to finding employment. Amy works so hard, she advocates so strongly for the people who recruit her. She not only scours the city tirelessly to find the best position possible for you, but she negotiates for better salary and benefits for you, and sings your praises. You should NEVER feel anything but fully confident with someone like Amy in your corner. Hire her, you will not regret it, I promise you that!

I cannot thank Amy Shanks enough for helping me to secure a job at such a wonderful firm. Amy went…read moreabove and beyond....from our initial contact to receiving an offer and everything in between. Amy did not miss a beat even while on vacation in Disney. I cannot thank her enough for the time and effort that she put into helping me find the right fit. I am forever grateful to her for her compassion and understanding. If you are in the market for a career position, you cannot go wrong with Amy Shanks!

That dude D. Man he the best when my cellular data wasn't working he was dealing with four…read morecustomers (including me) and there system was acting up and after 3 days of fighting with it he fixed my stuff in 5 minutes best worker there

Company has still been charging me since I made this post and I canceled my service in-store at two…read moredifferent locations and online still received a bill for $200 bill and receiving a bill each month for $171 even though canceled my service. I'm still paying these bills to keep them off. My credit report and Verizon will not cancel Trying to get in touch with somebody from Verizon. Will try to find me an attorney to help me tomorrow, Verizon sucks do not recommend them.

Verizon sold me internet (which is the worse service I've ever had) by door to door salesman…read more because im 55 years old he said the 55$ price would be 35$/month and because I'm on disability it would be free for first 6 months then 35$. I sent them my debit card that my monthly SSDI money is deposited on and I sent them the paperwork with my name and all info from social security office and they will not stop charging me 55$/months I can't get anyone to change it or refund. they are scamers and false advertisers. I'd love to file a class action lawsuit against them. last year my wife paid for the newest 2024 iPad Pro and they sent her a 2023 older model and will not refund or take a return or just switch out for the one she paid for. all illegal and nothing can be done without taking them to court which is not worth it for these two things alone. if Verizon has ripped anyone else off and would like to file lawsuit, it's only worth it to file a class action which takes a minimum of 6 cases or maybe it's 10. its not many people but it the only way to suit for millions of dollars. My name is Scott Coates. FB messenger is best way to contact. I'm the Scott with construction hard hat with 5 other workers all of us standing on scooters in china town SF ,CA.

We drove all the way out to this location just to have terrible service. We were told to dial a…read morenumber to solve our issue "they don't do it in store." Dialed the number and it was disconnected. Zero stars.