Daniel was great! He helped is out and chuckled at our craziness. He explained things to my mom and…read moreshe is satisfied. So great experience overall.

I arrived to deal with a phone issue that couldn't be resolved over the phone. I check in, it's…read morevery busy. I see a Verizon rep (got his name Nick) dealing with a very rude, negative, impossible customer who wanted to go in circles. She had already been there over an hour. Nick maintained far more politeness and patience than could have been expected, don't know how he did it. Sara was quickly moving through customers, multitasking between them, making sure everyone was getting taken care of. These are two above and beyond people. I left the store 40 min past closing time as they were still giving the last customers what they needed.

Every time I'm here the service is quick, and the staff is friendly and helpful…read more Today I needed to switch out one of my remotes. I checked in on the self service kiosk, someone came over to ask what I needed, and she gave me a new remote lickety split. I was on my way in about 5 minutes. I feel like the folks here recognize that our time is valuable and that a smile goes a long way.

Great customer service, easy parking and open on Saturdays! No appointment required! They handled…read moremy cancellation with ease and handled my friend's equipment upgrade smoothly too.

Great place to buy a pre-paid phone without the hassle of a contract but with the same great Sprint…read moreservice. The staff is very friendly they all speak Spanish and the place is always rocking with good music. Very pleasant shopping experience. Plus they do not charge an extra fee for paying your bill...$55 means $55. These guys are awesome!!

I must say that out of all the Boost Mobile dealers in mid city this one takes the cake for "Best…read moreCostumer Service!!" you are greeted before you even finish walking in the store by like five different reps! The guys are very knowledgeable about their products and are willing to go the extra mile to make sure every costumer leaves happy and come back! I really suggest that if you're in the area check them out they have great deals and are always ready to help you! Most importantly the place is clean and they always have the music playing so while you wait, you're jamming! :-)

They go door to door selling the fiber optic "underground" internet service, except they don't tell…read moreyou that they must run an ugly cable from the pole in front of your house to your house until installation day. And when you don't agree, you must now cancel the Direct TV they sold you and return all the equipment. Be prepared for pushback from Direct TV because they don't want to refund because of "buyers remorse " The Direct TV rep told me that they are not affiliated with ATT!!

Instead of mailing off my trade-in cellphone for a $1,000 credit towards my upgrade a new cellphone…read more(the latest Apple top of the line), a cheap cellphone I never even owned with a old design (fold-out keyboard for texting) was sent and I got a $50 trade-in and I couldn't get my $1,000 trade-in. I stopped using AT&T because of this. The sales rep at the store was no longer there, who told me they had no means at the store of giving me a receipt for my cellphone trade-in. I should've hand wrote a receipt and had him sign a copy of the trade-in but I'm too trusting. My first AT&T cellphone was in 1984 and was a DynaTAC 8000X that retailed for $3,995, which would equate to over $9,000 today. I have it on my desk as a paperweight. AT&T is the gold standard of service (sadly) and I'm now with Verizon after trying 3 other cellphone services and I barely get 1/2 of a bar and constantly dropping calls. I live on 40 acres in a rural area of St Tammany Parish. I refuse to be cheated out of $1,000 plus I bought the 'new' trade-in off eBay ($350) to use for the $1,000 credit, so I actually lost $1,350 and after 40 years that's no way to treat a valued customer. I'm not a valued customer!

Miss Trinity was very patient and extremely helpful to my handicapped sister who was experiencing…read moreterrible issues with her phone. She solved the issue and restored my sister's peace of mind. We will definitely return when the time comes to upgrade.

This Verizon store will make you want to switch carriers. Starting at management, right down to…read moretheir uninformed employees.

This location on Tchoupitoulas is outstanding. I recently bought new phones and the corporate…read moreoffice mistakenly assigned me to the wrong plan. I walked in and the Manager, Krissy, immediately called corporate and had me reassigned to the right plan while I waited. My experience in purchasing the phones was likewise very, very positive. No hard sell, just a presentation of the different options for me to choose (or not). After dealing with the the other 2 carriers for the past 20 years this was truly a breath of fresh air!

Christopher and Ariel helped me out HUGE with a son card issue on my new iPhone 12. Complicated…read morebecause I'm with sprint not T-Mobile but they got it done in under ten minutes. Thanks!!!!!!

Amy is absolutely fantastic! I've recruited her 3 times now, and she is a total game-changer when…read moreit comes to finding employment. Amy works so hard, she advocates so strongly for the people who recruit her. She not only scours the city tirelessly to find the best position possible for you, but she negotiates for better salary and benefits for you, and sings your praises. You should NEVER feel anything but fully confident with someone like Amy in your corner. Hire her, you will not regret it, I promise you that!

I cannot thank Amy Shanks enough for helping me to secure a job at such a wonderful firm. Amy went…read moreabove and beyond....from our initial contact to receiving an offer and everything in between. Amy did not miss a beat even while on vacation in Disney. I cannot thank her enough for the time and effort that she put into helping me find the right fit. I am forever grateful to her for her compassion and understanding. If you are in the market for a career position, you cannot go wrong with Amy Shanks!

Company has still been charging me since I made this post and I canceled my service in-store at two…read moredifferent locations and online still received a bill for $200 bill and receiving a bill each month for $171 even though canceled my service. I'm still paying these bills to keep them off. My credit report and Verizon will not cancel Trying to get in touch with somebody from Verizon. Will try to find me an attorney to help me tomorrow, Verizon sucks do not recommend them.

Writing this review from the phone I ordered (Next Day Shipping) from this location yesterday…read moremorning. I was on the verge of getting rid of Verizon entirely after about three failed attempts at an early upgrade with a live representative. Verizon's phone customer service is objectively the worst its ever been, and getting someone over the phone to try and navigate their system is a total nightmare. There are enough clear heads at this location that you can find an answer to your problems very quickly and bypass any nonsense you might endure with a representative. Totally happy with my experience with Kimberly

Verizon sold me internet (which is the worse service I've ever had) by door to door salesman…read more because im 55 years old he said the 55$ price would be 35$/month and because I'm on disability it would be free for first 6 months then 35$. I sent them my debit card that my monthly SSDI money is deposited on and I sent them the paperwork with my name and all info from social security office and they will not stop charging me 55$/months I can't get anyone to change it or refund. they are scamers and false advertisers. I'd love to file a class action lawsuit against them. last year my wife paid for the newest 2024 iPad Pro and they sent her a 2023 older model and will not refund or take a return or just switch out for the one she paid for. all illegal and nothing can be done without taking them to court which is not worth it for these two things alone. if Verizon has ripped anyone else off and would like to file lawsuit, it's only worth it to file a class action which takes a minimum of 6 cases or maybe it's 10. its not many people but it the only way to suit for millions of dollars. My name is Scott Coates. FB messenger is best way to contact. I'm the Scott with construction hard hat with 5 other workers all of us standing on scooters in china town SF ,CA.

We drove all the way out to this location just to have terrible service. We were told to dial a…read morenumber to solve our issue "they don't do it in store." Dialed the number and it was disconnected. Zero stars.