Well stocked, but buyer beware…read more This is one of the few places around that sells new copies of older games. However, I unknowingly bought a PAL version of a game. As you might expect, it was pricey, and no one mentioned it might not be what I wanted. When I realized, well, now it's opened, so would you like $9 back on your $90 purchase? I wouldn't call it a "scam" but I wish their staff was more forthcoming about selling games from another region. If you know to check everything closely before buying, this seems like a nice shop, but if you're less of an expert, you might want to shop somewhere with better buyer protection.

Great selection, knowledge staff, and good prices they even have some custom cartridge games that…read morework in consoles

I suspect this store is a front for illegal activity as it's the only plausible explanation for why…read moreit has remained in business for so many years with such a horrible business model and crappy customer experience. Sheisty is the one word I would use to describe this place. Prices are INSANE and an employee was actually debating me about if an extremely overpriced game was reasonably priced and got condescending when I pulled up pricecharting.com data to show that it was like 2.5x(!) more expensive than I could easily buy online. You will feel awkward as the employees closely watch you as you look around the store, and particularly if you look up prices on your phone. Do yourself a favor and go to Disc Replay in Taylor instead.

If ZERO stars were possible that's what I would put. Here's my story;…read moreI needed a ps3 controller. They had one for $49. Way too high of a price. Bought it anyway. I asked what the return policy was, lazy eye woman told me I'd get cash back if I returned in 24 hours or credit within 7 days. Brought back the controller first thing the next day. "I never said that" and proceeded to only give me in store credit. The store is cash only and has no signs telling you that. They suggest you use the atm then get the $3 off your purchase, definitely how money laundering works. Against my better judgment I went back a week later to use the credit. For a $69 ps5 camera. I had the $49 in credit and $5 for some sort of promo. Just for the lazy eye cashier to tell me I can only use one at a time. To top it off it feels like the someone died in there and the ghost lives in the aisles. If you're into really bad experiences this is the place for you!

I was able to find a game for my nephew. And stayed in the price range of what I wanted to spend…read more. They have a very large selection of games . The person at the cash register was very nice and explained how their return policy works in case my nephew wanted to exchange his gift.

If you believe your time and trust is worth more than $11.00, look elsewhere…read more I was a sold a fake card by the owner of this store (Rich) approximately 3 years ago. After discussing this on the phone, he agreed to partially refund me for the hardship. Several months later, I dropped the fake card off and he texted me to deny that he sold me the card but that he would "honor the $7 store credit offer". Notably, this is not the remedy we agreed upon on the phone. It is unfortunate that after spending a significant amount of money at this store, I have been met with such dishonest behavior. I write this review only to warn shoppers to be careful of what they buy. If hardship may occur, do not depend on Rich to make you whole. You will be disappointed.

Good selection. Responsive employees and a great place for repairs or to have parts swapped out if…read moreyou cannot yourself. Owner is very nice. Separate area to play table games with snacks and beverages you can purchase on site with a good bathroom too.

It's really hard to review this particular business. I've come here a handful of times, sometimes…read moreit's good and sometimes it's bad. Your experience will mainly depend on what it is you need. They don't have a really large selection of games, but if you happen to find that one game you're looking for then you're definitely going to be happy. The staff here are friendly enough but kind of slow. If you need something to be fixed you have a 50/50 chance of getting it done. I do make it a point to support independent video game stores, so give them a chance and see what they offer If you are a gamer in the area.

Cool shop with all kinds of cards, comic books, and lots of other goodies! Beyond knowledgable and…read moreprofessional people running this place - I could only wish to know a tenth of what they know. Def worthy of a visit.

Always so helpful and a great selection! Highly recommend stopping by - staff are happy to help…read morepick items and know their stuff.

Service and Selection are top notch, if you're looking for pieces to add to the collection you…read morewon't regret stopping through!

This store is by far the best Retro Game Store in all of the tri-county area. The owner is super…read moreknowledgeable and very good about checking trade ins to make sure they all work, which is more than I can say about many of his customers who run shotty businesses. He always keeps a good selection on all systems old and newer. He only takes quality stuff and not any junk condition items. He also sells some arcade games and has some you can play depending on what days you come in. Last but not least...he will repair games and systems as well. I can't recommend this store enough. Skip Retro Taku, Disc Replay and Game Pawn. Come here instead

Dude get your butt down to level up they got some good games. Nintendo, Playstation, and of course…read moreXBox. maybe you'll get lucky and find some atari and dream cast games.

Not only is Level-Up a superb example of the niche video game community (offering a giant selection…read moreof retro video game systems and games), but they buy/sell newer console games and DVDs. I first discovered them in 2013 when I moved to the area, and they had a "Buy 2 games under $10, get 1 free" deal that exists today. Aside from media and games, they also sell skateboards, wheels, grip tape, etc. at the back of the shop. They have some related toys to video games and other collectibles here and there in the store, as well. The smiling kids that left the store as I was walking in reminds me of what these places offered that big box companies can't: a specific specialness in the community.

Great at communicating very appreciative of their customer support. Reliable and incredibly…read morepositive business experience. Even when I've had issues with an order they are prompt and very responsive! Will shop here again and again! I had an order that was pending when notified, they were very prompt and kept me posted while investigating. When unable to locate the package they were sure to make sure I was satisfied and happy with the next order I placed and responded to any question I had.

The selection of games is impressive. They have everything from smaller games that you might find…read moreat your favorite book stores, to exclusive and hard to find kickstarter games that we have only seen online otherwise. The selection is great for beginners, seasoned players, families, adult board game nights and single player games. Games we have gotten here include but are not limited to: Bardsung, Zombicide, several Japanime games, TCGs, Epic 7 Arise, Dont go there, BananaCat, Chainsomnia, Moonstone, Canvas, ISS Vangaard, Disney Arena, and so so many more. Lastly, the location is fantastic (they just moved to the new location). its in a cute little town right on the river. Scenic and pretty with extremely cute shops and restaurants. Highly recommend going here for all your board game and TCG needs. They do a fantastic job of ordering games for people that they might not carry initially and their stock of games is constantly being added to with newly released games and old favorites.