We absolutely love Childtime on Southeast Parkway! One of the things we appreciate most is the live…read morecamera access and the constant communication--photos, videos, and updates throughout the day always give us peace of mind. Our son started here at just 2 months old after a terrible experience at another daycare, and the difference was night and day. He's now 2.5, thriving, happy, and truly loved by the staff. We couldn't ask for a better place to trust with our child. Highly recommend!

This daycare has been an absolute God send to my family. Not only do they love the children and…read moretake great care of them but they also care deeply for the families. I was going through a difficult time and had to add my nephew to the daycare and they really worked with us. All of the staff but especially Angela, Rachel and Devon have really been amazing.

My granddaughter has been going here for 1 years now. The staff has changed since we first started…read morehere and it has been for the best. The staff is great from the front office to the kitchen staff and all the teachers. My granddaughter had fallen behind in school due to some changes in her life. Mr. Arthur and all the school age teachers has been wonderful and patient with helping her. And today they had a wonderful back to school bash that was so much for all families. Our family is so grateful for the whole staff. The Baskerville Family

My daughter has been at this school since she was just three months old, and we truly couldn't have…read moreasked for a better first daycare experience. Me and my husband are first time parent so we were very nervous. We absolutely love the staff in Rooms 100 and 150, as well as all of the wonderful front desk staff. Everyone has always been so kind, caring, and welcoming to our family. We are so sad that we are moving and have to leave, but this school will always hold such a special place in our hearts. I especially love the Watch Me Grow cameras and the updates throughout the day it always gave me peace of mind knowing I could check in on her and see how she was doing. It's clear that the teachers and staff genuinely care about my daughter, and that means so much to us. I'm so grateful we chose this school as her first daycare and will always look back on our time here with so much appreciation. We highly recommend this school to any family looking for a loving, nurturing, and trustworthy place for their child! Special shoutout to Miss Arlet & Ms Erika! The Luces

I had the opportunity to volunteer at this location where my grandson attends for several days…read moreduring the holiday break. His teachers are the best!! They are very patient with the children. At times giving extra attention to some children due to some developmental delays. They make each child feel special. All of staff that I encounter was very caring and friendly from the front office to the kitchen. The site director was really nice and appreciative. Very warm environment. The teachers taught in a way so that each child could learn. If you're in the area and in need of a safe place to send your children I would highly recommend this location.

As of October 4, 2022, this daycare has officially been shut down by the state. I received an email…read moreon this day at 5:28pm as I was pulling into the daycare to pick up my children. It's been almost 7 days since the center closed and no one is getting back to me about the refund of the tuition I paid. We were given no explanation as to why the daycare closed. In the email the director lied and said she didn't know why, but when she got more information she would let us know. I know this is a lie because the daycare AND Ms. Ibrahim were BOTH on probation by the state. Ms. Ibrahim wasn't allowed to step foot on the daycare premises at all, and had several violations against her. Something had been going on for quite some time and the parents were left in the dark about it all. I came into the center a couple weeks ago to sign some paper work and saw a sheet hanging up advising the center had been on probation since October 2021. When I asked a teacher about it she nonchalantly said oh it's nothing, it was just an issue with a teacher. My husband and I had already discussed taking them out this daycare because of other issues of neglect and unorganization, but this was the LAST straw. If you look on Texas health website, https://www.dfps.state.tx.us/Child_Care/Search_Texas_Child_Care/CCLNET/Source/Provider/ppComplianceHistory.aspx?fid=1316390&tab=2 , you will see the scary long list of violations and the confirmation of the center being on probation. Parents PLEASE check this website before taking your child to ANY daycare. I'm glad this place got shut down because the director Ms. Ibrahim had an evil user spirit and treated her employees poorly. I witnessed the way she talked to the BLACK teachers and she was very disrespectful. The teachers themselves said Ms. Ibrahim was racist. Just look at her responses to the negative reviews on google! I can only imagine how she treated the children, she probably talked to the students the same way. The turnover at this center was alarming. Every month my child had a new teacher and no one would ever introduce themselves, so I never knew who my children's teachers were unless I asked. The only one that was consistent was Ms. Jackson who we loved dearly and my children loved her too. She also put in her 2 weeks notice because of mistreatment from Ms. Ibrahim. This center lost a lot of good teachers due to the director,  Ms. Jones,  Ms. Tamika, Ms. Paige. Honestly the center went down hill once the teachers I just listed quit. After this, the director just started hiring anyone off the street it seemed like. They all looked young and ghetto, had ZERO communication skills, unlicensed, didn't introduce themselves and clearly unqualified to be dealing with children all day. There were always new teachers, and no one ever asked for ID when parents were picking up kids. They would give parents the wrong child, leaving children on the school bus. There was talk about one of the teachers abusing kids, so she was forced to quit. I don't believe any of these teachers were properly licensed and certified. If the teachers that work there are telling you to leave due to countless issues, then you know something is wrong. My children were given to me constantly with runny and crusty faces, hands dirty, clothes peed on. I'd go home and change them and would see crust in their diapers, looked like they werent wiped well at all. They would come home with random scratches and marks and no one at the center could explain how it happened. They had too many students per teacher and there was clear negligence with the teachers. My children didn't learn much attending this daycare. I regret not leaving sooner. I pray this center NEVER opens again and that Ms. Ibrahim never works at another daycare in her life.

My family was with this facility almost 3 years so obviously there is some good. However I will…read morewarn that its only for a time. I'm not going to air everything but I will urge you with so many other choices, choose elsewhere. The manner of communication from the owner not only to the employees but also about paying parents to other parents is VERY hurtful and disrespectful. Things are only based off policy when it comes to the monetary. The constant turn over of staff should let you know that there are areas of concern. Choose wisely and save yourself the headaches.

Absolutely love the staff and the school in general. Very friendly staff, and provide good and…read morehealthy snacks for the kids. My kids have been going there since 2010, and they enjoy it very much!

My son has attended Firehouse Kids since he was 4 months old and I could not possibly be more…read morepleased with the loving care and educationally stimulating environment Firehouse Kids has provided to him. I am a working mother, so I was only able to take off twelve weeks after my son was born. Needless to say, I was terrified about the thought of leaving my infant child with someone other than myself. So I did what any mother in my position would do: I researched every childcare option under the sun and put potential providers under the microscope until I found one I could feel good about. I narrowed my search down to a handful of places, and then went to each one's website, DPFS, & interviewing and observing the centers firsthand. Firehouse Kids were very professional and took my requests to interview them seriously (twice, went there before my son was born and again after he was born). When speaking with Mrs. Ashley, director of Firehouse Kids, I felt that she understood what an important and difficult decision this was for me. The way that she explained what a serious decision it was for parents to place their angels in her care and how that knowledge guides and informs everything they do at Firehouse Kids really struck me. Every day I get a daily report of what he ate, diaper changes and how long he slept & the only suggestion or wish they did further would be to provide what he did, such as circle time or puzzles or coloring or played on the playground, etc.. I feel that information would make me feel like I know what he did all day and that I was somehow a part of it, which is something I know all working moms struggle with. So a year & half later Firehouse Kids is such an important part of our lives, Infant I teachers ( Mrs. Helen (absolutely AMAZING), Mrs. Kaitlyn & Mrs. Amanda who spoiled our baby boy in their care) & Infant II teachers (Mrs. Lorri (his 2nd mama), Mrs. Hillary & Mrs. Michelle who have been there for all his "first") has made our son so happy, & go above and beyond what is expected of them. As you can tell we grew very fond & attached to the teachers we dropped off our son with in the mornings. They do so many wonderful things to show that they value our trust and support of them. They're very caring and upfront and honest if they have issues or concerns, which I love because you have to keep the communication lines open.

The Children's Courtyard has been a fantastic experience for my granddaughter who started attending…read morewhen she was about 7 weeks old and is now 16 months. The staff is warm, attentive, and genuinely invested in the kids' growth. My child is always excited to come in each morning, which says a lot. The classrooms are clean and organized, and the teachers keep a great balance between learning and play. I appreciate the consistent communication--daily updates, photos, and quick responses whenever I have a question. It gives me real peace of mind. Most importantly, I can see how much my granddaughter has grown since starting here. The team creates a safe, encouraging environment where kids feel confident and cared for. Highly recommend to any parent looking for a trustworthy, positive place for their child!

I am deeply disappointed and concerned. My child has been…read moreattending this facility for quite some time, and the recent dismissal of Ms. Candice, one of the most loving, nurturing teachers, is nothing short of heartbreaking. To say I'm upset is an understatement. As a parent, my top priority is the care, safety, and emotional well-being of my child--and right now, I have serious concerns. The decision made by Melissa, the director, feels cold and calculated. For her to dismiss such an impactful caregiver and then deflect responsibility as if it wasn't her call is beyond unacceptable. Let's be honest--this is a daycare, not a corporation. These are real children with real emotional needs, and parents who deserve transparency and honesty. Ms. Candice showed up for these kids every single day, even when she had personal things going on--because she cared. You don't just replace that kind of heart. What's worse is that when issues are brought to Melissa's attention, she acts like she's going to address them--but nothing changes. Kids are no longer being nurtured. Hygiene standards are slipping. And still, we're expected to pay premium rates? Parents deserve better. Our children deserve better.

This preschool goes above and beyond for our children. My daughter was enrolled at the Wimbledon…read moreChildren's Courtyard but I transferred her to this location and the difference was night and day. Here, the director & teachers will be proactive on lesson plans, educational activities in each season, & share daily videos and photos of your child. My daughters first summer here included Safari day (with kangaroo& other animals), Bubble lady, yoga instructor, fireman puppet show, soccer team, etc. all brought to the school. I especially give big kudos to her teachers Ms.Kelly & Ms. Nikkie! They are amazing! Enroll your child, their program is worth every dollar.

I hope that whoever takes their children here know that my son was taken on a bus run without my…read morewritten consent. I wasn't even notified about it until my 5 year old mentioned it! Can you believe the thoughts that ran through my mind when I found out a NEW employee took my son out to drop children off from school to school?!?!?! Be careful and know who's really watching your children, I never would have known anything if my 5 year old didn't say anything. And their response is "I'm sorry." NOT GOOD ENOUGH.

My review is only for the afterschool care program…read more Our 9 year old really loves going to day care here. It's not a fancy facility by any means, but the counselors are great and he's never bored. They have homework time and play time in the afternoons which is sometimes indoors, sometimes at the park next door. The price cannot be beat either; it's about half what any private facility would charge. If we didn't like Dottie Lynn I'd pay more to have him go somewhere else, but he's very happy here and I trust the staff. -- if you're looking at Dottie Lynn for other reasons such as the gym etc. I cannot really comment, but the facility in general is relatively old and not fancy - so I suspect they aren't a state of the art workout facility.