Horrifying, to be blunt. See supporting photo. My children were here for two miserable months and both cheered with joy when I removed them. I wasn't going to warn others off because we found far superior child care rapidly and simply dismissed the constantly absent owner as a kook. I also figured others could see for themselves, but after receiving my year end tax statement, it's more than fair to share my opinion.
This seemed like a good daycare, in the beginning.
Then, the owner, Gina, began targeting and screaming at employees in front of the children.
Further, another worker, named Janet, targeted my child because he expressed dislike for her because she wouldn't allow him to eat snacks we sent for him - he's hypoglycemic and was a whopping six years old. After the first call phone call to the office, the assistant director (Elaine, the only sane person there) handled the problem. I thought Janet was a few bricks short of a full load and specifically requested that she not be allowed to interact with my children under any circumstances. I was assured that because she was a "toddler teacher" I didn't need to worry. I said a silent prayer for the toddlers who had to put up with her insanity and moved on.
A couple of weeks later, the director locked target on Elaine, treating her so badly, screaming at her in front of children and parents that she was forced to leave. I learned of this after my nine year old related the entire incident to me. Imagine your child seeing that!
After Elaine left (who I now know had to protect my son from Janet on multiple occasions), Janet, began mistreating my son at every opportunity, at one point getting into a physical fight with him over his fruit salad. She literally tugged and pulled at him until he spilled it all over himself, even after being told he was hypoglycemic and even after we were told that they would allow him to eat something in the afternoons. I guess she thought he wouldn't tell me?
Furious, I confronted Janet, who backpedalled and minimized the incident. Later that day, I arrived early to pick my children up to overhear Janet, who is clearly mentally ill, trash talking me to other employees in front of parents. That was the final straw. I withdrew my children immediately. I told Janet that my children would not be returning and requested that the owner call me.
When the owner called me, she lied and minimized and defended Janet, saying that we were "the only people who ever had a problem with her". Baloney. Sparks is a small town. We weren't the first and I'm sure we won't be the last. That woman is clearly mentally deficient and delights in tormenting children whose parents advocate for them. If you want to keep the peace there, never utter a word in defense of your children. That will be the only way they are "safe". After letting the owner know exactly what I thought of her employee in no uncertain terms, I let her know that she could keep the balance of what we had paid for the coming two weeks - we considered it a small price to pay for our son's physical and mental safety.
We removed our children and called it good. We were just glad to have rapidly figured out what was really going on there. The director - never there. Hires teens who are on their phones, and looking anywhere but at the children. I question her ethics and wonder why on earth she owns a childcare business but is never there. A mentally deficient person is running the show - but if you don't stop long enough to see how she really is, you might miss it. Watch carefully how she interacts. If you don't run in the opposite direction, I'll be shocked.
Now, for the coup de grace. My story sounds shocking, couldn't be true, right? Well, now we have proof of how crazy those people are. I called to ask for my year end tax statement. Janet doesn't know how to use email apparently, so she said she would "mail it". And mail it she did. On line entry number 17 it states "4/21 gone thank GOD". Photo attached. If that doesn't tell you all you need to know about how horribly unprofessional and inept these people are, I don't know what will. If you'd like to see your kids assaulted because they are hungry or for your children to witness verbal violence whenever the owner gets upset, by all means, take your children there. read more