I just can't say enough about Gordon. The owner of B&B. He has taken care of every need we've had…read morewith our vehicles.. He certainly knows what he is doing!! I wouldn't even think about taking our vehicles anywhere else!! Once you find the best why look elsewhere!!! KEEP UP THE GOOD WORK GORDON

Gordan saved the day for us. We were driving from Houston to South Padre Island last week and our…read morecar broke down in Victoria. He was the only place that we could find around that could get to us that day. He was able to fix the problem and he walked my husband through the whole process. He charged us a reasonable amount. We made it to vacation and back home with no further problems. Very thankful for his help.

If I could give 0 stars I would, this place is very unprofessional and does not communicate at all!…read moreIf they say they will call you back they never do, I went there to get some tires on Friday, and never even got my tires on and it's the next week. If you think you want to get tires/wheels from here don't.

The Manager Billy was very rude. He wouldn't let me decide what I wanted for my self he kept trying…read moreto give me what he wanted to give me. The other sales representatives where more helpful and the tire tech helped more then the manager did!

We were in a real bind and these guys were a blessing. We were stranded on a holiday weekend and…read morethey came out to change our tire, bringing with them a new tire for our trailer. Their response time was good. I would use them again if nedded.

Great service fast and no tow truck needed he does all service on the stop. No complaintsread more

Happy folks, motivated, was able to get my special order tractor tire in a day. Thank you guysread more

stopped last saturday to get a tire checked. they found a nail and said they patched it. paid $20…read moreand a $5 tip. i was from out of town. tire light came back on monday so i had the shop i work at check it. our tech found that the inside of the tire where the hole was had been burnished all the way to the tire cords and no patch was even in the tire.

Customer for life - We were on vacation in Texas when our…read morerental car had a flat tire. We were 2 hrs from the closest rental facility. Luckily, we were close to Discount Tire, 7906 N Navarro, Victoria, Tx. We called the rental company and they wanted to send someone to change the tire. I told them that we were at Discount Tire and since I was a long-time customer, they would fix the flat for free. When the tire was removed, it had several finishing nails in the sidewall and couldn't be repaired. The rental company first told us to drive it to the nearest rental facility to exchange the car but that was not an option since it was 2 hrs away. Thanks to Arlan Mayfield, who provided us with a tire, we were able to be on our way quickly without having to be delayed anymore by waiting on the rental car company (& let us keep our cold food in the company fridge)! Thank you, Arlan!!!

5-Star Review - Outstanding Customer Service Recovery by Store Manager Arlin at Discount Tire…read more I want to take a moment to share my recent experience at Discount Tire -- one that began with disappointment and frustration, but ended with a clear reminder of what true customer service looks like and should be. I recently had an issue with a set of 40,000-mile rated tires I purchased which showed unusual wear after only two years of regular driving in town and a few out of town. This wasn't a minor issue; the wear was well beyond what I'd expect under normal conditions, and it raised safety concerns as well as questions about product quality. As a long-time customer, I expected better performance and durability, so naturally, I was concerned and disappointed. Unfortunately, when I first brought this issue to the attention of a service rep, he didn't acknowledge my concerns as he brushed them aside. It was obvious that the problem was being minimized rather than addressed. I felt I was being dismissed because his response felt more like a formality rather than a genuine attempt to investigate or assist. I was looking for a fair assessment of what had gone wrong and what could be done, so that initial interaction left me feeling overlooked and disappointed. That experience left a bad taste and made me question the level of support I could expect as a customer. Well that question was answered, and my perception changed when Discount Tire Store Manager Arlin got involved. Right from the beginning, the tone of the conversation between Arlin and I shifted entirely. Arlin took the time to personally review the situation. He listened carefully to my concerns and what I experienced without interruption. Arlin inspected the tires thoroughly, reviewed my tire maintenance history, gathered all relevant information and went to work. What stood out between the previous interaction from this was Arlin's genuine intent to understand the issue and do right by the customer. Arlin never dismissed my concerns, nor did he recite policy or rush through the process. He was attentive, respectful, and genuinely interested in getting to the bottom of the issue. He owned the problem and made it clear he was there to help. What impressed me most was how far Arlin went to make things right. Arlin treated the situation with professionalism, empathy, and care. He recognized that something wasn't right, and more importantly, he took ownership of finding a solution. He went above and beyond to ensure I felt heard and valued, and he did everything within his power to resolve the issue fairly and efficiently. Arlin didn't just offer a quick fix or a generic answer -- Arlin went through the computer and showed me what my options were and when I agreed to a solution, he took action. His professionalism, integrity, and problem-solving mindset reminded me why I chose Discount Tire in the first place. He ensured that the resolution was fair and it reflected the company's commitment to standing behind their products. You see, Arlin didn't just fix the problem -- he reaffirmed the values and Mission Statement that Discount Tire claims to stand by. In an age where customer service is too often reduced to scripted responses and surface-level gestures, Arlin's approach was refreshing. He restored my confidence not only in their products, but in the company as a whole. It's easy for companies to shine when everything goes smoothly, but the real test of customer service is how they respond when something goes wrong. Arlin passed that test with flying colors. He turned a negative situation into a positive experience. Because of Arlin's outstanding service and commitment to the countless customers that enter the store on a regular basis, Arlin not only retained me as a customer, he earned my trust and appreciation all over again. "This experience is a perfect example of why people stay loyal to a brand -- not because mistakes don't happen, but because of how those mistakes are handled." Arlin, thank you for taking the time to treat me as more than just a transaction. Your leadership, and dedication to customer satisfaction turned what could've been a lost customer into a grateful and returning one. You represent the best of what Discount Tire has to offer. "You exemplify what customer service should look and be like. You represent the mission statement of Discount Tire with pride and authenticity, and you should be commended for your dedication to doing right by the customer." Thank you Arlin, as a U.S. Army veteran, I stand and salute you ...

Crooks! We were stranded on the road with 2 blown out tires on our boat 2 hours from home. I called…read moretheir shop the told me if they came to me it would be $180 call out fee plus $90 a tire to fix but if if brought them the tires it would be $90 a tire so we disconnected the boat I waited with the boat and my wife drove 40 miles to get new tires. When she got there they charged her $340 instead of the $90 each. Dishonest price gouging crooks!

From the owner: At Crossroads Tire & Automotive Service, we take pride in offering high-quality automotive services…read morewith a commitment to quality and integrity. What started as a mobile service in 2009 has grown into a trusted name in car repair services, expanding to multiple locations to help customers in and around Victoria and Port Lavaca, TX.

Big shoutout to Josh! Saved me a ton of time and money going here instead of the dealership and let…read moreme know the valve could be done here as well. Highly recommended from my experience with this cat alone.

They stand by their word and try their best to keep you safe on road and always looking out for…read moreyour neighbors and friends Discount Tire is a great place to do business with and you can trust them and i do get my money worth while I am doing business with them.

The car looks amazing and customer service was amazing!! I couldn't recommend anyone else! They…read morecut their costs to not total car!

I give this repair shop 5 stars. They took good care of me & my car. They were honest & thorough…read more They fixed my car in the exact timeframe that they gave me 2 weeks. I am very pleased with this repair it looks better than new! The paint quality is like stock & they removed my engine light as well. If you need body work in VICTORIA, TEXAS this is the place to go. Thank you VLZ

GREAT EXPERIENCE; TOOK HALF THE TIME AND HALF THE COST WE WERE ORIGINALLY QUOTED. My fiancée and I…read morewere passing through Victoria on our way home from a vacation when we had a loud issue. This is an older car that seems to have a problem big or small every few months. We correctly determined that this had to do with the exhaust system. We called and spoke to Dale, and he welcomed us in and offered us a very affordable and quick fix to get us back on the road. He was honest, his crew worked very hard, and we felt completely taken care of. My fiancée remarked, "That's the fastest anyone has ever diagnosed and fixed a problem on this car." We can't recommend Victoria Midas and Dale enough!

I'll trust a 3 yr doing an alignment versus any tech from midas doing an oil change then if they…read moremess up your truck they can do it 3 times and will still get it wrong

We love coming here, and our kids love it too. Easy shopping with the scan and go app. Not to…read moremention how cheap the pizza and hot dogs are! We come here just for lunch sometimes.

I placed an order on Thursday afternoon for Friday morning delivery between 7-9am. 9am Friday came…read morearound and i still had not received my order so I call the store and the supervisor tells me the delivery driver couldn't find my address even though I order from Sam's at least two-three times a month. They did not try and reach out to me but instead let my order sit there. I then tell her I'll go pick it up because I was supposed to leave out of town already and they delayed that. She quickly said she'd get a local driver to bring it to me in the next 15-20 min. I said ok, an hour later still no order. I then call them and tell them I'm going to get my order myself and the girl that answered tells me let me see if you can. Needless to say I went and once I was there I parked at a curbside spot and called them to tell them the spot I was in. Waited 20 min and no one ever came to bring me my order! I had to go inside and literally go in the area where they have all curbside orders and tell the attendant I'm taking my order that was just sitting there!! Unbelievable how Sam's operates their business!! Totally unacceptable! They boast about "free delivery " but it's AWFUL. Btw this isn't the first time that I didn't receive my order from Sam's. It's happened two times prior and every time they say "sorry " and don't fix the problem!