So...the top photos are the left front wheel after it kissed the curb on the McCullough Bridge a…read moreweek ago. The bottom two photos are after we took it to Alloy Wheel Repair in Eugene. This guy is amazing! He owns the franchise and has a mobile trailer. Met us near Kendall Toyota. We left the car with him for 2 hours and...voilà, good as new (seriously. That good)! He gave me an estimate over the phone after I texted him the two photos and that's exactly what it cost. Ford dealer would only quote to replace, not repair, and they wanted $725 for just the one front wheel. This guy is an artist!

We thought we had a tire leak but found out it was a cracked wheel on our Evo M/R. We were given…read moreAlloy Wheel Repairs phone number and they told us to bring it right over. Not only did they do the repair right then and there but they did a great job on a specialty sports car and wheel. Great place and we highly recommend this business. They went over and above to make us happy! Thank you!!

Fantastic service. I had a tire blow out on me on I-5 and thankfully these guys were the closest…read morewithin range and my van got towed there. They immediately took me in, gave me an estimate and got to work right away. I was out of there and on the road with all new tires in less than two hours. Crazy turn-around time and Lita Mier was a saint and explained the process to me and they even gave me a great deal on a spare tire to prevent future emergencies as well. 6/5 stars. Thank you so much!

Hands down the best experience I've ever had getting new tires. Helpful, fast, not pushing the…read moremost expensive tires/services, really nice and a great sense of humor to boot. Just great tires for a reasonable price.

I got a Tesla and the biggest flaw on them is that the rims will barely brush against something,…read moreand all of a sudden the entire thing is scratched up. Terrible design. Instead of buying new rims I was recommended to get the rims buffed out and repainted. Thankfully I was told about this place in Vancouver. It doesn't take but an hour or so and they look brand new. Even one that I thought wasn't possible to look good again, looked brand new again. Definitely a master at his craft. 10 out of 10 would definitely go back and use again if I needed this sort of service. Not cheap for my pocketbook, but it was cheaper than buying new rims for sure.

We asked them to remove the tire from the rim, but instead they just took the wheel off the car,…read morehanded it to us, and said they were done. I told them that we had agreed they would remove the tire from the rim, not just take the wheel off the car. Then they said it would be an extra $15 to remove the tire, plus $10 just for taking the wheel off. After that, they told us to go to Les Schwab, started yelling at us, and were lying about what we had agreed on.

The wheels on a used BMW that I had just purchased were showing some curb rash and chipping paint…read more I found Wheel Magik online and noted the great reviews, so called James (owner) and set it up that he would pick up my wheels and get them refinished. That went pretty well and they turned out good, but the paint started coming off in a few weeks. I sent him some pics and he said he would fix them. Then I tried to get him to follow through. After setting times to drop them off multiple times and having him cancel, he then told me he had never had a problem like that and wouldn't fix them. What a disappointment James turned out to be. Totally wouldn't stand behind his work. Now I have to find someone else. I should post a zero review, but I can't figure out how to do that. What a waste of time and money. Also note that his shop is way up in the hills out of Gaston, so quite a drive when I first picked them up.

I bought some cool looking wheels for my car but unfortunately they came with some bad curve rash…read more Wheel Magik NW did an amazing job!!! They came out looking like brand new..Highly recommend him

I've always purchased my tires at small, independent tire shops, back home in the South. I live in…read moreWA, now, and I travel a lot for work, so it made sense to switch to a national chain with good warranties and service. I spent about a month researching and comparing Discount Tire, Les Schwab, Costco, Walmart, and a few independents. Les Schwab seemed to have the better warranties and services in Albany, OR, but their Yelp reviews were a little scary. So, I actually was leaning more towards DT. But, only Les Schwab had the Hankooks I wanted, and the rebate I wanted, and after talking with Jose (who was very patient, helpful, and nice), I decided to take a chance that the Yelp reviews didn't tell the whole story. I ordered my tires through Cesar, who was also just lovely. I'm (so far) very glad I did. My experience was nothing but positive...almost overwhelmingly so, in fact. The young man who checked me in was just as great as Jose and Cesar, but I'm afraid I lost track of his name. Maybe Lance? I talked to about two other people there, also great. I barely had time to check my email before they were finished putting my new tires on. So fast! They let me know the status of my brakes (which matched what my regular mechanic had told me just a week before), and a few other things, and gave me repair estimates. I immediately hit the freeway to test out my new Hankooks, and they drove like a dream. Thanks to the alignment they also did, I was able to keep her between the lines, hands free, for the first time in forever, so that was pretty cool. Obviously, I haven't had to use the warranty service, yet, having just gotten these a week ago, but if the future service I receive is even close to what I experienced here, I don't really see any reason to go anywhere else. So far, I'm really glad I took the chance, despite the low Yelp rating. If anything changes, I'll amend my review, but two thumbs way up for the crew at the Albany Les Schwab!

I have been a faithful Les Schwab Customer since 1997. I have purchased tires here due to the great…read morecustomer service even when a cheaper option was available. But honestly what I have loved about Les Schwab is gone maybe it's the corporate buyout unsure. If I needed my a flat repair, air, or rotation someone always greeted me when pulling up and these small tasks were completed in a matter of minutes, now no one greets customers and last 3 visits have exceeded 90 minutes for a rotation. Perhaps one bay should be reserved for drop by quick services so customer service reminiscent of the past could be provided. This most likely will be my last les Schwab tire purchase. I don't have 2 hours to get rotations done. I come from a generation of grandparents, parents, and my own children getting service from them but that most likely change

Overall, we are very pleased with the way our project turned out, but the experience could have…read morebeen better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.

Driving in recent Ice storm hit frozen piece of steel on I-405 in Portland over MLK weekend. bent…read morealloy rim on Volvo V60, sent pic to other wheel shop and they said they could not fix it. New wheel from dealer was $750.00. Called Jim at Factory Wheel Outlet and he said bring it in we'll fix it if we can, and no charge if it doesn't work. He fit me in on a super busy holiday when 3 of his staff could not make it in due to ice storm. Wheel fixed, fair price, honest dude. Side note: took car in to Les Schwab after fix to get alignment and all wheels checked, told them about FWO and they said, "oh yeah, if Jim fixed it then it is good, he is the expert, we send all of our wheel repairs to him." nuf said.

I had a hard to diagnose steering issue with a Ford Fusion, and I wasted a lot of time and money…read moretaking my vehicle to three different shops without the issue being fully resolved. A mechanic friend of mine recommended Hillyer's, It took a few weeks to get in, but they quickly and correctly diagnosed the issue (failing wheel bearing and bent steering knuckle). The knuckle had to be ordered so it did take a few more weeks to get the repair done, but when all was said and done they fixed the issue at a reasonable price, no more sticky steering, vibrating, and clunking. They also subtracted the $75 diagnostic fee from my final bill, which was appreciated. I would definitely recommend Hillyer's, and they will be my go to with any future suspension, alignment, or wheel issues.

Really kind and nice people. We stopped on our way through a road trip and this shop was very kind…read moreand accommodating. Great price and honest people!