We absolutely have to give a huge shout out to Mike at Coe Lumber at West Broadway, Vancouver. Came…read morein Thursday Jan 19th 2023. My friend and I just needed some melamine for a quick kitchen shelving project and between us we managed to figure out a way of getting all the pieces required out of a single board. Mike quickly set about measuring and cutting. We couldn't have done it without his kind, helpful, encouraging attitude and approach to even this simple little endeavour. It appears no project is too big or too Small ! Thanks again, Mike. ;)

Deducted one star due to no online store or catalogue. Service here is pretty friendly. There is no…read morebrowsing due to COVID-19 precautions. This was actually the first hardware store where I encountered this as all the chains, even smaller ones, let you browse. They definitely take the pandemic seriously as on top of the no browsing, they have a very fancy system with a light signal telling you when you can come inside where staff will ask you what you want ring you up and then have someone bring your purchase out to your car. It's a pretty effixient efficient system. They also carry sand topping mix, which is sold out pretty much everywhere else in Vancouver. Prices are competitive, not cheap but not expensive. As an independent business, they have a convenient location in kitsilano that is a good alternative to big box stores. The parking lot is small, but does the job.

Cheap renovation supplies, but that's the key word - cheap. Some of the prices are unbelievable but…read morethe quality really varies across the products. Tile is tile for instance, but some of the hardware, tools, fasteners, etc. are pure junk Just be picky about what you get, and if you want anything to last, you may want to shop elsewhere. That being said, this is great for landlords where things like doorknobs, locks, and other small things that could break easily can be replaced cheaply, even if damaged by the tenants. I will continue to shop here, but I'll just be judicious on what I decide to buy.

First time here, we were looking for bathroom glass door and we got what we wanted. Overall nice…read moreproduct range and affordable price!

I love this place and have been shopping here for years. Just this morning I went to pick up my…read moreusual supply of loose screws, a respirator-filter replacement and some other odds and sods and also just a few pieces of lumber from the yard. You're not allowed to wander around yourself, and I had enthusiastic help from Andrew and Christopher, who made inventory requests and pulled down massive bundles for me to look at, and helped me select some good pieces for my project. It was a risky-dinky project yet I was treated with patience and friendliness, and not like a waste of time, which would have been understandable! Thanks guys, and see you next time!

Total low life store! Everyone who works here has major attitude from the girls at the front…read morecounter to the guys in the hardwood department. It feels like the store should be located in Surrey. I'd rather pay slightly more across the street at Home Depot.

Perfect experience. Their staff is super warm heart and patient. The price is absolutely lower…read morethan market! And they're super pet friendly!

From the owner: At our store located at 106-11511 Bridgeport Rd, we offer more than just building materials — we…read moreprovide a complete renovation solution. From high-quality, affordable flooring and cabinets to professional installation, we’ve got everything you need under one roof. Whether you’re tackling a kitchen or bathroom remodel, our certified team is ready to help with expert advice, free measurements, and reliable installation services. We pride ourselves on offering great value without compromising on quality. Affordable, high-quality floors and cabinets/ In-store experts to guide your material choices /Certified installers who do the job right

Amazing quality customer service from Scott at Dunbar Lumbar Supply on Arbutus…read more Quality service and products at Dunbar Lumbar Supply. My Mom needed something for her wheelchair and now it is good as new. Thank you Scott and Dunbar Lumbar Supply, we will recomend you for future shopping.

My husband and I received the most attentive and friendly service from Shaf and Zane during our…read morerecent visit. We didn't realize the painting department was closed on the weekend but they took the time to walk us through everything that we needed, making excellent recommendations. It was a joy to be on the receiving end of such personable and knowledgable service! Thank you!

Great lumbar and hardware shop. Tried 5 places for a galvanized gate handle with no luck. Should…read morehave started here. They had a half dozen to choose from. Great service and happy o provide info over the phone as they do not have stock listed on website.

I went by to ask for a quote for some lumber I required and I was shocked by the customer service…read moreor COMPLETE lack of. First Because I like dives and work area cafes I stopped by the cafe upstairs and it was good. Then I walk in as a nice young lady in the front desk says hello, I walk up to the counter and that's where it went all wrong. The first guy was giving me major attitude because I'm not sure about the project I'm carrying out and I asked a lot of questions. Then the phone rang and as he stuck his finger right in my face he asked the guy beside him to "take care of me". That guy was even worse. Bottom line if you're just a home owner carrying out a project or just not sure what you're doing DON'T WASTE YOUR TIME HERE!

Maybe I've just been going to Home Depot too long, but I have forgotten what real customer service…read moreis all about. I got a refresher course today when I visited Windsor Plywood. Upon entering you feel the slippage of time, creaky wooden floors, lots of nooks and crannies with old-timey looking products everywhere. Windsor is part of a dying breed, those old school hardware stores that have been put out of business by the big box monsters. But Windsor is still there and going strong, and more importantly leading the way in customer service. I know my way around a workbench and have been known to twist a wrench or two, but every one of the employees I dealt with was a pro. They knew their sh*t and never once swore. During what I like to call my "sister's shelf adventure" I was given several options and possible solutions to the problem, once chosen my solution was perfectly cut by the same fellow that had helped all the way through. When I got it home, it fit perfectly, the end result, happy sister. All because a hardware store employee knew what he was talking about and was happy to help. Take that Home Depot, you too Lowe's and don't get me started on Canadian Tire. Don't pass up the chance to visit and support this wonderful old hardware and lumber store, it's got some amazing products (check out the live wood shelving or all the weird novelty type hardware stuff). All that combined with a smart, fun and funny staff makes it easy to go to this hardware store, even if it's for your sister.

UPDATE FEB 18TH: On…read moreFeb. 5th, we called Windsor and asked for an update to our missing door. Currently we have one door with a brushed silver frame. They offered to send us a white framed door with a discount delivered by end of week. We emailed back saying that our doors wouldn't be matching and that we would want a pair of matching doors with white frames and that they could take back the silver framed door. No further emails or calls from Windsor...and no door. On Tuesday, Feb 13th, Windsor called saying they would have the silver frame door ready and delivered by yesterday (Saturday Feb 17th). We called on Friday to confirm the delivery time as we wanted to make sure we were around on Saturday. However Windsor still didn't have the door. So no door as of today... Still....