Great place H.L. took care of me very informative and friendly was able to get me in fast as I was…read moreshort on time I got a great deal and would recommend this place to anybody

Incredibly rude and unprofessional staff. They raised the price to twice as much because I was a…read moreday late paying. Not worth the price and the staff is insufferable.

We just needed a unit for a month and found the whole process very easy. A rep had to find a unit…read moreat a newer location (this one) and helped to make sure we were all set. It's a brand new facility and we felt comfortable leaving out son's STUFF with them.

Awesome facility right off the US-87. 24/7 monitoring and always felt very secure. Covered parking…read morefor even the biggest of RVs/trailers at affordable prices. Even better was the excellent service. I had a unique case and they were more than accommodating. Absolutely would recommend them to friends or family.

We do not use these services but the people that work here are very genuine and helpful. My…read moreboyfriends truck overheats sometimes due to cooling issues in the motor and we had just gotten taco bell (right next to this place) and it started messing up so we had to pull into the parking lot and open the hood. We only sat there for a few minutes but in those few minutes a man that worked there came out and asked if he could help in any way and offered his assistance very kindly. We thought he was going to tell us to leave his parking lot but he didn't. A couple minutes later another man came out and offered to help or buy us coolant to help. With all that being said, it was a stressful situation and they made us feel safe and not hopeless. If you need a storage service, use these people.

We needed a storage unit following a death in the family. Their office staff was polite and…read morehelpful. Site always very secure and we never had to worry about the unit.

I rented a 10x10 unit with these guys for a little over a year and was very pleased with the…read morelocation, security, service, and price. I felt safe while there and I felt that my items were safe while I stored them there. You can set up an auto-payment online, which was very convenient for me. The owners are both very kind and kept in contact to make sure my unit was still being used, so my auto -payments wouldn't continue without my knowledge. Anytime I called with questions, they were quick to answer the phone or get back to me if I left a message. My roommate and I moved all of my stuff out of my unit at 9:30pm one night, and by 9am the next morning they had called to thank me for my time using them for my storage needs. This place was great and the owners alone are reason to come back. I will definitely recommend them to any friends and be returning if ever needed.

Joey and Eli are above and beyond helpful and friendly. I have had storage units in Lubbock for…read moreyears and just made the switch here to be closer to my house. I'm glad I chose them. I couldn't ask for better service and the space is totally worth the price. I have and will continue to, recommend them!

I go to office to make a payment with a local check and explained to them that my credit card info…read morehad been stolen online and was waiting on a new card. They still refused to accept my payment eventhough they could not show me anywhere that they did not accept checks. As I was walking out the door to get another credit card to pay with they threatened to lock me out at any time for any reason. This place is basically UNPROFESSIONAL AND ETC..!!

I called to see if I could get the gate code since I would be going after hours to get my things…read moreout of the storage I was paying on and the lady Ashanti was rude. Told me she needed to see my license, I had a co-worker call the next day to see if it was just me she had a problem with and she was even rude to her. Terrible attitude. They have all my information on file, and definitely don't have a problem calling me to get me to pay. I went in and didn't even have to provide my license to the Male that works there which by the way is VERY VERY SWEET!

Service was uncommonly friendly. The owner helped me with my moving and storage needs like I was…read morefamily.I also got all my packing supplies as well as Uhaul to move in.The rates were better than others I checked out.

Let's see I'm not saying they lied, completely however; when picking up the trailer we were told we…read morecould take the haul off to the Lubbock Recycling Center. My guys loaded the trailer and drove across town to the location Affordable Storage told us to. And LRC would not allow them to dump a trailer. So with a full trailer they had no option but to go to the waste management center. NOT THE CITY DUMP Affordable Storage told us WE COULD NOT GO TO. So Affordable Storage charged an extra $125 for this. It was not the city dump. I find this to be a crooked way of making money! First don't tell someone they can do something and it not be true. Secondly if there had been damage to the trailer I would I understand. But there is no damage. Just crooked business practices. I will give them a 3 star because they were nice, the trailer was nice. But being mislead is not acceptable. Don't take their word is my advice.

Reeve was amazing. I was stuck with items in Lubbock. I contacted them after hours and for a small…read morefee. He came right out to meet me and help me get a unit. I will definitely recommend.