The driver rolled his truck while moving the house and refused to pay for damaged property. Had to…read morereplace several thousand dollars of furniture, spoiled meat, and had to pay out of pocket, right after just getting out of college and moving to a new city to start a career. I would strongly avoid using them at any cost, you'd be further ahead to sell everything and replace at the new location.

From the owner: As a locally owned and operated moving company in Red Deer, we are movers you can trust. Choosing…read morethe right movers can be tough. You want movers who have experience packing, moving and storing, but are also caring, efficient and professional, that protect your assets. Whatever you need we can do. We showcase all these skills and attributes delivering high-quality service. Whether you need residential movers or commercial movers; whether you are moving from city to city or across the street, JOLO Professional movers is here to ease the stress of moving. Simply send us an email to request a quote, we will get back to you right away. Together we can can make your move stress free.

So I just used these guys..saw all the great reviews and thought wow!!…read moreUnfortunately my experience was not a happy ending. I was told I would have the big truck as I had alot of stuff and moving from Red Deer to Cochrane.. 3 pm the day before I was told no sorry we booked the big truck to go to Grande Prairie so you get the small one and they will have to do 2 trips..they started late in afternoon and went til 2 am..needless to say it was a long night..then they dropped my freezer..damaged our wood rails when moving couch and charged us 2 1/2 hours for one way to Cochrane when we all know it's 1 1/2.. tried to bring up concerns and had to chase them for not only a receipt but to go over what happened and the overcharge which was all dismissed...CRAZY!!!! Would NEVER recommend this company to anyone!

Unprofessional, rude, aggressive. They damage your property almost in purpose since I'm their…read morecontract it says their not liable. After your husband takes over dealing with them, Justin(owner) will continue to harass you, and deny photo evidence of door frames and walls being ripped apart.

This is now the second time my family have used Tower Hill Transport, and I highly recommend!…read more We hired Cornell to help us relocate to a sub-division close by last weekend, and him and his associate made quick, easy, and safe work out of moving a LOT of stuff. And true to form, Cornell was a gentleman. My mother-in-law arrived to our new home just after we all arrived there. As Cornell was returning to the trailer to get more items to bring into the house, he greeted my mother-in-law, put his arm in hers, and carefully walked her to the front of the house around ice and snow. A testament to the kind of person he is. Professional, Courteous, Organized, and a great value. Thank you, once again!

Helped my in-laws move into their new condo! Arrived on time and did a great job. Good value for…read morethe service.

Best moving company I've ever used. Arrived on time, fast, efficient & friendly staff, steady &…read moreprofessional packing/unpacking of both home and truck. Worth every dollar! Thank you James and crew!

Moved furniture from Edmonton to Vancouver. Great professional movers. Items arrived on time and in…read morepristine condition. You will be hard pressed to find a better moving company.

Before you book with them make sure they have insurance…read more One of their staff members backed the moving truck into my daughters van. They have refused to provide insurance information and now we have to get the police involved. It has been 6 weeks so far and they're still stalling us. Their stalling is a tactic to allow time to pass so that they could claim that they are not responsible for the full extent of the damage they caused. Which they are. Truly disappointed in the company- I had been a big supporter and recommended to others. Other than the 5k in property damage, they were great.

Fantastic experience with this company who moved my parents last week. Thanks to Charisse who also…read moredid a great job organizing everything from the office. HIghly recommend!

The movers were great, and they worked really hard. It was the customer service that sucked. My…read morepartner and I were dealing with "Bryce". He wouldn't answer my texts confirming that the move was on the 26 and asking what their ETA was. I have the read receipts and the screenshots. Lo and behold, on the 26, Two Small Men With Big Hearts were a NO SHOW. My movers DIDN'T SHOW UP. It was a "mix up". This put me back cleaning the house, getting the carpets cleaned, etc. Not a peep from Bryce, no sorry, no nothing. Will never use this company again. Nothing that the actual movers did though--Dillon, Jamie and the other guy were awesome.

I never leave reviews. I'd like to leave a good one; however, this was the worst move in my entire…read morelife! The lead guy, Mike, came in to our home, extremely rude started telling me what he couldn't take. Asked me why they weren't going to Buck Lake and to Red Deer storage unit instead, which was shorter distance. They had a truck, not a moving van, said he couldn't take all our things. Quite frankly, I felt like he didn't want to take anything. My husband said that they could load our stock trailer and he would haul it. My son and grandson came to help because it was very clear at this time that it would not get done. His son, Connor, was an absolute PUNK! When my friend told him that he was cheeky for such a young buck, his reply was that we were cheeky for a couple of old broads. My friend said he used the B**ch word. I'm not sure if after packing so carefully, that I have any whole china left! They wanted to quit at 3:00 to go for supper, already having a lunch break and several smoke breaks. Mike informed me they couldn't work over 13 hours or he would be fined $10,000.00. I told him that he had only been there since 9:30 so he had plenty of time left. Connor piped in and said they still had to unload. They did not know how to stack the truck, kept debating amongst themselves how. Then when they finally got the big stuff, my family had 3/4 of the stock trailer loaded themselves. They did reluctantly help move the rest of the bins to the trailer. The group was told what was not to go, as this was our temporary living things. Connor proceeded to take the stuff getting it mixed up in the other stuff. When I yelled "Stop" he totally ignored me and continued to put it in the trailer anyway. Having two units, Mike told me it wouldn't be enough room. they didn't stack the same bins, they put stuff on our good wood tables, we tried to suggest things to help. Their response was they were the professionals. Tell me how Connor, a 17 year old is a professional! He loaded things on a dolly and then dumped them in the aisle of the facility for us to load into the unit ourselves. When the "professionals" filled up their unit, my family was finished the entire trailer and they then used our unit to put the rest of our things. Although they had the larger items, couch, table/chairs (which I forgot to mention that Connor didn't want to even take it because he told my friend it wasn't convenient), my family had finished and continued to stack the rest of the things from their truck. The one young man, very polite, hard working was Jordan and he was fantastic! Unfortunately, he was not the lead. SAVE YOUR sanity and hire someone else. Our son and daughter moved the following week and used a different company, half the time/price and they didn't have to lift a finger.