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Discount Movers

5.0 (1 review)
Open 9:00 am - 6:00 pm

Services - Discount Movers

In-state moving

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7 years ago

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Two Small Men With Big Hearts - Our movers have completed our best-in-industry training program to create the best possible customer experience.

Two Small Men With Big Hearts

(6 reviews)

The movers were great, and they worked really hard. It was the customer service that sucked. My…read morepartner and I were dealing with "Bryce". He wouldn't answer my texts confirming that the move was on the 26 and asking what their ETA was. I have the read receipts and the screenshots. Lo and behold, on the 26, Two Small Men With Big Hearts were a NO SHOW. My movers DIDN'T SHOW UP. It was a "mix up". This put me back cleaning the house, getting the carpets cleaned, etc. Not a peep from Bryce, no sorry, no nothing. Will never use this company again. Nothing that the actual movers did though--Dillon, Jamie and the other guy were awesome.

I never leave reviews. I'd like to leave a good one; however, this was the worst move in my entire…read morelife! The lead guy, Mike, came in to our home, extremely rude started telling me what he couldn't take. Asked me why they weren't going to Buck Lake and to Red Deer storage unit instead, which was shorter distance. They had a truck, not a moving van, said he couldn't take all our things. Quite frankly, I felt like he didn't want to take anything. My husband said that they could load our stock trailer and he would haul it. My son and grandson came to help because it was very clear at this time that it would not get done. His son, Connor, was an absolute PUNK! When my friend told him that he was cheeky for such a young buck, his reply was that we were cheeky for a couple of old broads. My friend said he used the B**ch word. I'm not sure if after packing so carefully, that I have any whole china left! They wanted to quit at 3:00 to go for supper, already having a lunch break and several smoke breaks. Mike informed me they couldn't work over 13 hours or he would be fined $10,000.00. I told him that he had only been there since 9:30 so he had plenty of time left. Connor piped in and said they still had to unload. They did not know how to stack the truck, kept debating amongst themselves how. Then when they finally got the big stuff, my family had 3/4 of the stock trailer loaded themselves. They did reluctantly help move the rest of the bins to the trailer. The group was told what was not to go, as this was our temporary living things. Connor proceeded to take the stuff getting it mixed up in the other stuff. When I yelled "Stop" he totally ignored me and continued to put it in the trailer anyway. Having two units, Mike told me it wouldn't be enough room. they didn't stack the same bins, they put stuff on our good wood tables, we tried to suggest things to help. Their response was they were the professionals. Tell me how Connor, a 17 year old is a professional! He loaded things on a dolly and then dumped them in the aisle of the facility for us to load into the unit ourselves. When the "professionals" filled up their unit, my family was finished the entire trailer and they then used our unit to put the rest of our things. Although they had the larger items, couch, table/chairs (which I forgot to mention that Connor didn't want to even take it because he told my friend it wasn't convenient), my family had finished and continued to stack the rest of the things from their truck. The one young man, very polite, hard working was Jordan and he was fantastic! Unfortunately, he was not the lead. SAVE YOUR sanity and hire someone else. Our son and daughter moved the following week and used a different company, half the time/price and they didn't have to lift a finger.

Discount Movers - movers - Updated May 2026

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