We are recent transplants to the Conway, SC area and we purchased a home that was in dire need of landscaping. We saw this landscaping supply yard on Hwy 501 so we decided to stop in and take a look around. Not being familiar with which plantings could tolerate the harsh Summer sun in this area, we asked if the banana palm that we saw there would grow well in full-sun, and we were assured that it would. We purchased it, along with one other palm tree, and arranged for delivery and installation of both palms. We were further assured that both plantings were guaranteed for 30 days. On the day of the installation, the banana palm was planted, then dug up by the installers because the ground was apparently too hard in the area where they planted it. It was left to one side of the planting bed so that they could return the next day to dig a deeper hole. The crew returned the next day, as promised, and the banana palm was replanted. We water our new palms daily, as instructed, but the banana palm continued to look more and more unhealthy with each passing day. I contacted Discount Landscaping Supply and emailed them photos of the palm, which had been a very costly planting. We agreed to allow Spencer to come out and prune back the dead leaves, and were assured that they would honor their warranty if the condition of the palm did not improve. We allowed another couple of weeks to pass before contacting them again to say that the palm was not looking any better, and we were told to come in and select another plant (which we did). We chose a different type of palm tree, similarly priced to the banana palm, expecting that their warranty would be honored. It was not. Instead, we were told that we could purchase the new palm at their "wholesale cost". While we did so and the new palm was satisfactorily installed in the planting bed, the banana palm (that we intended to try and nurse back to good health) was left in the hot sun, on the back of their pickup truck. Within days, it was beyond help. I will not be using this landscaping supply company for future purchases. read more