Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

Went in for a rock chip repair. Least expensive in my area. Great service. I was treated with…read morekindness and respect. Highly recommend this business and recommend all my family and friends to get their rock chips repaired at Ace & Jerry Auto Glass.

Utah freeways, eh? We have replaced windshield a couple of times on each of our two vehicles…read more Always fast, always like new factory, best prices. Don't go to the big chains; go to Ace & Jerry.

I didn't need a windshield, but just info on the glue. They were more than helpful with lots of…read moreinformation. He flooded me with more fact, information and knowledge than I'll eve need. thank You...They definitely know there work.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

We went in to get both of our windshields replaced before the winter as they both had cracks…read more They were quick to get us scheduled and got our appointments back to back to make it easier with two cars. They were knowledgeable on our insurance and how it worked and was able to get us a good deal even though we should've paid $400 out of pocket for one car. Unfortunately, we got a rock chip the next day on one car and had to go back to get that filled. It is also making a whistling noise that they investigated and remedied.

Went in to get a rock chip repaired, and left needing a new windshield. They told me the chip was…read morerepairable but could get a little bigger while they worked on it. I handed them the key and sat in the lobby. 5 min later I left with a 10 inch crack in my windshield and no offer to offset or discount the replacement cost of a new windshield. Just a replacement quote and "that sucks" from the guy at the counter

I am super particular on any glass work with my cars. I first came to Ace and Jerry in the 90's…read morewith a Audi that I dearly loved. I had read about these guys and the fact that they not only did glass on cars, they did glass on high end cars, custom cars and specialty cars, but cars they built. Several of their cars are in museums in places like LA and Chicago. I am just finishing a rare 1969 MGC/GT. The glass on that car looked pretty straight forward, but nothing on a British car is straight forward. The front and rear deck windows were, what you might call, backwards. It took Val over seven hours to conquer the installation. The work is beautiful.....it is now worthy of car shows. To be sure, Val is the only guy I know of that would have taken on this very difficult job. Your aren't dealing with a glass technician at Ace & Jerry, you get a real "pro". I simply won't go any where else. Oh, and the price was really fair. Dennis M. American Fork, Utah

Ace and Jerry got me in and out of there in 15 minutes tops. They were so helpful. I had no idea…read morewhat to do when I got a rock chip in my windshield, and they walked me through it and answered all my questions. It was covered by my insurance, and without insurance it would have cost $25. These guys are so friendly and so honest. I would for sure recommend this place to everyone.

So impressed by the detail oriented, efficient service I received at Elevated Empire today…read more Colby got my car in immediately when I walked through the door. It was so quick that it felt like 30 minutes had gone by when he finished the tint. (It was about an hour and 15 minutes.) The waiting room was very convenient. They let me watch tv and offered me a water while I waited for the car to be complete. The process couldn't have been more simple. I was so grateful for that since I'm a busy human! If you're looking for the perfect job done at the right price, look no further. GO WITH ELEVATED EMPIRE! I'll be recommending you to everyone I know! Thanks again!

From the owner: Hello! Are you looking to elevate your ride? We offer high-quality window tint with a lifetime…read morewarranty that is computer-cut to your specific year, make, and model for a flawless installation. We also provide a carbon film and the renowned ceramic film, which blocks up to 90% of infrared heat, ensuring a comfortable driving experience. If you want your brand-new paint protected, we offer paint protection film (PPF) or clear bra with a 10-year warranty. This product shields against rock chips, scratches, oxidation, sun fading, acid rain, bird droppings, and more, preserving your paint’s appearance as if it were new!

Recently my front windshield took quite some hits due to all the potholes and debris left on the…read moreI-15 highway. And a month or so ago I set up an appointment with another big auto glass repair shop, but due to their negligence that repair never happened. And just 2 weeks after that my windshield had a large crack that can't be repaired T_T When I went to the Two Bros for an estimate, they were very helpful, clear and honest about the options I had left. They did a splendid work on my car and I'm very happy about it so far. Will recommend them to my friends and family.

These guys were able to procure, get insurance approval, and install a new OEM windshield for my RV…read morewithin a couple of hours, all with a smile in their faces.