I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

I paid $112 for 3 rock chip repairs. I feel like thats a lot but the cost of the winshield…read morereplacment cost is more. But now I have a crack because of another rock chip hit it. So I dont think Ill do that again. Ill just wait to replace the whole dang thing now. But everyone was nice and on time and they came to my house so it was fine. Typical windshield replacement cost (C300) Without insurance Basic aftermarket glass: $700-$900 OEM (Mercedes) glass: $1,000-$1,300 ADAS camera recalibration (required): $200-$400 Total: $900-$1,500

Great value for a good job, my car looks great after they completed a full tint…read more They were able to go a little darker on the front windows as request, something the dealer did not want to do.

Two employees came out to look at the car. The technician kept putting his greasy hands all over…read morethe paint on my car. I asked him several times to not do that, and even got out a fender cover to protect the paint, and he still continued to do it. The other Prime Auto Glass employee kept asking him to stop as well. Bottom line, they would not fix the small rock chip because they said it had too many spider cracks radiating from it, and made a mess all over the hood and A pillar of my car. I took it to a competitor, and they fixed it with no problems. I will NEVER go back there. EVER!

Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

This place was great! They could get us in the same day and was on the low end of price quotes…read morethat I received from a few companies. The windshield was very clear and looks great. He was also very quick with install and allowed us to pick up/drop off at our convenience and not have to wait at the shop. I highly recommend going here.

From the owner: We are a full service Auto Glass Shop. We Replace every piece of glass on a vehicle and work on…read moreall makes and models. From exotic sports cars to work trucks we can fix it. We also calibrate cameras for vehicles with Lane departure warning. So you don't need to make 2 separate appointments. Call now for a free estimate 801-310-5692

Sean (and everyone else who works at this location) was professional and friendly. The…read moreappointment/payment/windshield installation/service all went well. It only took an hour for the replacement process. They have plenty of parking spaces nearby and a nice large waiting area with drinks, lollipops, comfy chairs, a tv, and a super clean spacious bathroom. They were great at their jobs. Thank you!

Poor experience today. They replaced my windshield and as I was leaving, I noticed all of the…read moresafety features (lane assist, collision assist, etc) were disabled. I pulled back into the lot and confirmed that all safety features were disabled. I went back inside to have the lead technician tell me the recalibration likely didn't work. He asked if I could "hang for a bit" while they do it again. This is where I'm really angry and disappointed...where was the quality check to make sure my safety features were all enabled and working?! They gave me a vehicle with a number of safety features disabled. This is unacceptable. I have now been waiting for another hour for them to take my car back again. What was originally a 2.5 hr appointment is now 4.5 hours+ with no clear end in sight. The staff, while nice, seem to be completely overbooked and understaffed. Where is the manager? There is no real acknowledgement or accountability from the staff about my wait time or issue resolution. Please - find another company to do windshield repair/replace for you. Safelite has been a tremendous disappointment.

Jordan was responsive, punctual, and efficient. Price was also very reasonable. I will not hesitate…read moreto use his services again for my future auto glass needs. Thank you Jordan.

Love the price. I was quoted hundreds less. Jordan was…read moreefficient and friendly, my only issue was that the wipers didn't function properly after the windshield was installed. I ended up correcting it myself, to be fair he was going to correct the problem but I fixed it

Recently my front windshield took quite some hits due to all the potholes and debris left on the…read moreI-15 highway. And a month or so ago I set up an appointment with another big auto glass repair shop, but due to their negligence that repair never happened. And just 2 weeks after that my windshield had a large crack that can't be repaired T_T When I went to the Two Bros for an estimate, they were very helpful, clear and honest about the options I had left. They did a splendid work on my car and I'm very happy about it so far. Will recommend them to my friends and family.

We have used Two Bros services about four times now. Subaru glass is horrible. Two Bros. does great…read morework and affordable. This last trip in I had them tint all the windows in addition to replacing the windshield again. I recommend Two Bros.