Two employees came out to look at the car. The technician kept putting his greasy hands all over…read morethe paint on my car. I asked him several times to not do that, and even got out a fender cover to protect the paint, and he still continued to do it. The other Prime Auto Glass employee kept asking him to stop as well. Bottom line, they would not fix the small rock chip because they said it had too many spider cracks radiating from it, and made a mess all over the hood and A pillar of my car. I took it to a competitor, and they fixed it with no problems. I will NEVER go back there. EVER!

I went here to get my tint done and they had a decent price so I went here. I got here at a…read morescheduled time of 11 AM which I left the car there and expected to pick the car up about 3-4 hrs later (which is a little long for tint lol) they didn't finish the tint until 6:00 PM even after the shop had closed at 6. This took way too long and they didn't even give any updates until I called my self.

Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

This place was great! They could get us in the same day and was on the low end of price quotes…read morethat I received from a few companies. The windshield was very clear and looks great. He was also very quick with install and allowed us to pick up/drop off at our convenience and not have to wait at the shop. I highly recommend going here.

From the owner: We are a full service Auto Glass Shop. We Replace every piece of glass on a vehicle and work on…read moreall makes and models. From exotic sports cars to work trucks we can fix it. We also calibrate cameras for vehicles with Lane departure warning. So you don't need to make 2 separate appointments. Call now for a free estimate 801-310-5692

Sean (and everyone else who works at this location) was professional and friendly. The…read moreappointment/payment/windshield installation/service all went well. It only took an hour for the replacement process. They have plenty of parking spaces nearby and a nice large waiting area with drinks, lollipops, comfy chairs, a tv, and a super clean spacious bathroom. They were great at their jobs. Thank you!

I've been to this Safelite Autoglass location at least 4 times now (this being my 4th) for rock…read morestar chip repairs. For some reason, I-15 just loves blessing my windshields with stars. I haven't needed a full windshield replacement, so I cannot speak to that aspect but for stars and chip repairs, the team here has never let me down. They are always super fast and I'm usually in and out within an hour tops. They also offer the option to drop off your vehicle and come back later, which I find very convenient for busy folk that may not have the time to wait in the lobby. The staff are super friendly and they explain their work and warranty and coverages thoroughly. I also saw that safelite offers mobile services so they can come to you if you're unable to visit a shop on site. Very nice! They even offer to install new wiper blades if you purchase them. Overall, from the 4 times I've been here over the years, I'd recommend them for minor repairs.

Jordan was responsive, punctual, and efficient. Price was also very reasonable. I will not hesitate…read moreto use his services again for my future auto glass needs. Thank you Jordan.

Love the price. I was quoted hundreds less. Jordan was…read moreefficient and friendly, my only issue was that the wipers didn't function properly after the windshield was installed. I ended up correcting it myself, to be fair he was going to correct the problem but I fixed it