Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

I paid $112 for 3 rock chip repairs. I feel like thats a lot but the cost of the winshield…read morereplacment cost is more. But now I have a crack because of another rock chip hit it. So I dont think Ill do that again. Ill just wait to replace the whole dang thing now. But everyone was nice and on time and they came to my house so it was fine. Typical windshield replacement cost (C300) Without insurance Basic aftermarket glass: $700-$900 OEM (Mercedes) glass: $1,000-$1,300 ADAS camera recalibration (required): $200-$400 Total: $900-$1,500

If I could zero star I would. This company is terrible. AI this, AI that on the phone. Anything but…read morehelpful. All online set up, then they don't even start on the car when they're supposed to, and every excuse in the book for delays. Go somewhere else. The Provo location is the worst.

I was supposed to have my windshield replaced on Saturday 08/22. When the tech removed the…read morewindshield to put the new one on, he saw rust that he said would make it impossible for him to put the new one on. BUT he then said he was told by his manager that he can't put the old one back on for "safety reasons". I was able to get the rust issue fixed the same day and THOUGHT I had gotten the appointment rescheduled for someone to come back out to put the new windshield in. No one showed. Upon calling customer service I was told that it had been "unscheduled". I was told that they would get a message to the manager of the local shop and someone would contact me within 24 hours.so far no one has reached out to me. I had to get a car cover as it rained multiple times over the weekend, and the rain would have damaged the car further. Because of all this I was left with my car exposed, at risk of being damaged or stolen. I had to take the day off from work on Monday to go to a different shop to fix the problem that your company left me with and reschedule long-held doctor appointments for my kids because I couldn't get them there safely. On top of that, the charge for the windshield that WASN'T put in is still showing as pending on my credit card. I fail to see how leaving a customer with NO windshield is somehow safer than temporarily putting a damaged one back on. This company made it so I was left without a safe, useable car for 3 days.

I really don't recommend them; they're not professional, they did a poor job, and their prices are…read morethe same as everyone else's.

I got my windshield replaced a few weeks ago. They were recommended to me by a friend at Berge Auto…read moreI was not disappointed. They were there early and made the whole thing easy. I left to go run errands they just sent me this picture, the aftercare and the total, I paid and that was it! My sister just recently got on done on her car as well. Thanks.

They did a great job of fixing my rock chip, you can barely even tell it's there anymore. I was in…read moreand out fast, I think it was less than half an hour from start to finish and it was $18 with a groupon. What more could you possibly ask? Well they have more! There is coffee and snacks in the waiting area AND a really cute little dachshund named Tucker. So the fixed my windshield fast and cheap and I got to play with a puppy. 10 stars.

Took my Dodge Charger here today 10/13/18 to get a chip repaired. They took excellent care of me,…read morethe technicians are all extremely nice and welcoming. Will always be coming here in the future. Excellent service.

Recently my front windshield took quite some hits due to all the potholes and debris left on the…read moreI-15 highway. And a month or so ago I set up an appointment with another big auto glass repair shop, but due to their negligence that repair never happened. And just 2 weeks after that my windshield had a large crack that can't be repaired T_T When I went to the Two Bros for an estimate, they were very helpful, clear and honest about the options I had left. They did a splendid work on my car and I'm very happy about it so far. Will recommend them to my friends and family.

We have used Two Bros services about four times now. Subaru glass is horrible. Two Bros. does great…read morework and affordable. This last trip in I had them tint all the windows in addition to replacing the windshield again. I recommend Two Bros.

Quoted online less than $500 for windshield replacement. I accepted and scheduled an appointment…read more I arrived at the shop and they said they had to (by law) add $500 (almost $1000 total) for a "recalibration". I declined. Since then I have scheduled replacement (without recalibration) with another company for less than $600. Note: My dealer will do recalibration for ~$150 if I find it to be necessary (it was not needed on my previous car). They lied about recalibration being required by law. The $500 quote for recalibration is a ripoff compared to the dealer $150.

After the installation of an after market windshield, it was discovered that it doesn't work with…read moremy lane assist and other features of my truck. Before the installation I specifically asked what the difference is between OEM and aftermarket. I was told only the Ram emblem in the corner of the windshield. WRONG! I've been trying to contact Safelite for a week now with no reply from them. When I choose Safelite because they are suppose to be A rated, I expect a lot more expertise and customer service from the shop management. VERY DISAPPOINTED IN SAFELITE OREM LOCATION! I'm still waiting for a reply and solution to their unprofessional service. RATING = 0 even though a 1 star is required to submit this review.