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Elevated Empire

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Services - Elevated Empire

Tint application

Tint removal

Tint repair

1 More Service

Window tinting

Elevated Empire Photos

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1 year ago

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Prime Auto Glass

Prime Auto Glass

(16 reviews)

Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

Elevated Empire - carwindowtinting - Updated May 2026

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