Wow! Where to start?? We went in to see if we could find something our picky son would eat, and a…read moreday before leaving for vacation, we were already stressing about him. The young lady met us at the door and quickly asked if we needed help. Rabecca is on the receipt so I assume that's her name, but she was so very knowledgeable and helpful! We were able to pick several options and she even offered us some "trials" to see if he would eat them before spending the money on the larger bags. Well, we get home and try him with all 3, he actually ate them all!! So, much appreciation to that young lady! They just created another customer for life!!!

Update: unfortunately 2 of the 3 fish I got died. However, these guys replaced them and gave great…read moreadvice to prevent the shock the others probably died from. I also ended up replacing my entire setup that I originally got from petco d/t the pump failing after 24 hours. These guys were phenomenal. They gave me so much advice and guidance. This is definitely my recommendation for a pet store in Bastrop.

Today was the first day I went into the Petco in Bastrop after they did their latest remodel. It is…read morevery confusing when you first walk in. I'm really not sure what all of the areas separated by glass are for, and there wasn't anyone around to help. I was looking for something specific for my dog, but never could find an associate walking around in the store. There were no customers at the checkout counter so I was walking up to the girl there and she turned away and walked into the back. I thought that was kind of rude so I waited. But after a couple of minutes I gave up and left the store. I hate that is the only big pet store in town and I guess I will try some of the smaller locally owned ones.

If I could give zero stars I would. I went in today to buy a fish. A one inch black moor. The…read morestaffer asked what size aquarium i have. I said a 20 gallon. She said that's too small and refused to sell me the fish. I couldn't believe it. I told her I also have a larger one. She literally called me a liar. At that point I asked to speak to the manager. She said she was the manager and would not sell me the fish. I've been doing business with Petco for 20 years but I will never walk through their doors again. I don't like being called a liar. I have deleted the Petco app from my phone. I strongly advise others to do the same.

I called and asked if they had chicks, the lady on the phone said yes, so I decided to drive out…read moreand check out what they had. They didn't have what I was after but the gentleman in the store was super helpful and informative. He showed me the schedule for their chick arrivals and even though I am from out of town I will definitely be back by when my chick type does arrive. They also didn't mind my son and I hanging around gawking at the baby chicks for a bit either. I'd highly recommend stopping by.

These people have the WORST service ive ever seen and ZERO brains…read moreDo not do business here: They lost all my rental reservations for rentals and cant handle talking to more than one guest at a time. No respect, no brains, just some brainless hillbillies

This location is struggling and it shows. Shelves are always half full, with many items out of…read morestock. Restrooms are nasty, but people here are nice

Very helpful. I easily found someone to help me locate my items. They even offered to carry the…read morechicken food I was getting to the front. I really like that they have both regular and self checkout options. They always have a lot of options for animal food and other things. The prices seem reasonable compared to the other options in town.

I had the worst experience with this shelter. They lied to me. Allison told me such different stuff…read morethen Wendy. They both lie and are heartless. Not sure why they work there. I 100% did the right thing as far as checking if she had a chip. The animal control office that I met in Elgin told me I could keep her because she didn't have a chip but I said no she's so sweet, nice and well taken care of that I wanted to give the owners a chance. So I talked to Allison for the weekend and then they close for 2 days and then I talked to Wendy and everything changed. It is just such BS it's really sad because they're in desperate help for dogs to be adopted. Then another poor girl calls me Wednesday morning at 9:15 to tell me 6 days later the owner claimed her. I will and would not ever do business with this place they are crooked.

I had an incredible experience at LA Pawz. Moxie was professional, communicative, and very kind to…read moremy kitty. My cat got a bath w/ degreaser and sanitary trim, and she's never been silkier. Moxie sat down with me and walked me through her process, asking questions to give my cat the most benefiical experience possible. The waiting room is stunning and has every ammenity one could possibly need (food, drinks, media entertainment, private room for work, hot tub, gym, beautiful outdoors). I also got a report card at the end to keep track of services and recommendations for the future. We will definitely be back!

I was feeling overwhelmed grooming my long haired ragdoll cat myself. Youtube wasn't cutting it…read more so, a quick internet search led me to LA Austin Pawz. Booking was easy. Communication was timely. The owners are warm, attentive, and really thoughtfully organized. I'm rarely impressed and was really blown away. Grooming can be scary for cats but mine was such a happy girl. We will be returning clients!