Review is for U-Haul rental. I-Haul was due at 9am when the store opened. Returned truck after…read morestore opened, which they stated we would then be charged $60 for an additional day. Even entering the time of return at 9am, when Chubby Hole opened, still indicated a late return. Tried calling U-Haul and had to wait for a supervisor to call back. Told the desk employee that if we got it resolved with U-Haul they had the keys, if not we were coming back for the keys to use the truck for another day. Contacted U-Haul who also contacted Chubby Hole. U-Haul stated we were getting charged an additional day, so we said we would go get it and use it for the additional paid day (which is fine as we have items for dump haul-away). We go back to get the truck and the Chubby Hole has given up the truck to the U-Haul "area manager" despite being told we may would be back to get it. We can only assume to send it off to another location/ on another rental, despite having paid for the truck another day. We expect to be refunded. The truck was returned this morning, and cleaned out in the 15 minutes while we were there returning it before anyone was there for rental. If we charged and paid for additional day of use, then we should have it in our possession. The truck should not have been taken by the "manager." Spouse was in uniform, so preying on military is probably something these guys like to do. So shady. Stay away.

We had a storage here and the unit was very clean and the staff provided great customer service…read more The prices are within reason. But so sad, we have to move out of state what to do and how to pack. WAIT! The Cubby Hole sales everything you need for packing and moving. Each staff member can tell you what box it needed for what item. They are great there.