Super nice folks, clean, secure area. My one complaint was that I was searching for a place that I…read morecould access 24/7. The website is misleading and hints that access is 24/7 , but it is only until 9 PM. Of course I didn't know this until I was about to move. Then, when I called, I was advised the closing time was 6, which is the time for some of the storage areas, but not all. This was very confusing to navigate accross country. It's really a shame because I was stoked about the place and the kind people-just really needed something 24 hours.

I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

Management goes above and beyond. The tenants here are treated like family. I have peace of mind,…read moreknowing my belongings are stored here.

Safe, clean storage facilities. Reasonable prices in comparison to others in the Shreveport area…read more Friendly and professional staff.

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!

Customer service here is TOP TIER as well as cleanliness, Doris and Janiah are amazing and will…read moremake you feel at home with their warm hospitality personalities I highly recommend this place for all your storage needs. I guarantee you won't feel like a stranger storing valuable items and such you feel safe, secure and happy THANKS TO THE WONDERFUL TEAM THERE!!!!

I have twice used this facility for storage during moves. The office ladies are courteous and…read moreprompt and the units are fairly priced for the sizes and the controlled atmosphere.

For the last several months l have tried to pay my monthly bill on line with no success…read more All information listed for my unit is accurate. The only thing that was needed to complete the transaction was the security code. When that was recorded it was rejected for being invalid. How can that be when I have used it for other transactions with success. When completing past transaction, different clerks were advised of this problem and to date nothing has been rectified.

The new owners and staff do not value their customers. They charge outrageous prices. Their office…read morehas no clue what they are doing and do not follow through with what they say. I was told my unit would be $75 a month, pricey. When I checked my bank account I had a mysterious charge of $104. I found out it was Storage Sense. I called and was told my rent was not $75, but $84 and there was an administrative fee as well. What? None of this was discussed. I called and relayed what I was told by an office worker. They said they would talk to their district manager and get with me. The office worker that had misquoted the price called back and said the district manager said my rent will be $84, and she never told me that rent would be $75. Pulling my stuff out. Shame on y'all. Keep this up and you are going to lose even more business.

This location is great. Mr Billy was very friendly and helpful. He went above and beyond to find…read moretwo pieces of furniture that were misplaced during regular maintenance at the location. He made sure the furniture got back to me, he went out of his way to help me. Mr Billy is a true gem and cube smart is lucky to have him as an employee! Christopher Jack

When I left my storage unit, I didn't secure it properly. Mr. Bill called me to let me know. I…read moreforgot to swing by for a few months to do it (quite dumb of me), so Mr. Bill replaced my lock for free! He was very kind in his explanation of how everything transpired, and I am 100% satisfied with my storage needs here. Mr. Bill provided a big WOW factor for me.

Sharon is such a dynamic, gracious, personable lady! She provides superb customer service, clarity…read moreand stellar communication while attending to every single detail with the utmost respect, care and courteous commitment. She is efficiency personified. Thank you so very much Sharon! You made my day!

Used them for almost a year and out of nowhere they went up on my unit almost $20 . Then the gate…read morehas been wide open all weekend . I have called customer service and some black rude dude keeps hanging up on me . I am filing a lawsuit . They are extremely unprofessional & rude