I rented a storage unit here for almost a year. I looked all over at other storage units and there…read morewasn't a lot of choice for the size I wanted. Here I was offered a larger unit than I was looking for but at a good rate. The instructions to get the rental started were very clear and setting up the monthly payment was easy. When the company change the payment website I was directed how to set up in the new system. Working with Storage Haven was extremely easy and overall a good experience.

These units are clean , great area, and the best price in town!!! Quick and easy over the phone…read morerentals. Can't beat it!

This is my first time in Louisiana & my 3rd storage experience in my adult life, and WOW it may…read morehave just raised the bar! Specifically Miss Khari & Miss Tracy being absolutely marvelous, wonderful phone etiquette with genuine care while tending to my specific case. I made the online reservation a few weeks in advance as I was coming to Bossier City from Northern California. My fiancé already living in town, ended up having to take over my reservation due to my arrival after the 28+ hour drive being after business hours. I had beaten the ladies to the chase with touching bases on the day before my arrival, we had a great lil chuckle about that; same brain wave length we was on haha. Khari was especially AMAZING in helping & understanding the whole issue of my arrival time so she got my fiancé all set up so that we were able to access it with ease. The funniest part is that we still ended up getting there past the after hours access time frame, so we unloaded the next day & as I had a ginormous plethora of my collections of life, just strewn across the driveway- the ladies rolled by and introduced themselves. Loved them immediately even more! Amazing personalities, sweet temperaments & great expertise advice ! They took one look at me attempting to begin Tetris-ing my stuff into a 5x10. Miss Tracy honestly expressed that with her 8+ years of experience she could tell that my belongings would not fit! I didn't even skip a beat in saying, "NEXT SIZE RING ME UP!" They assured me it was simply due to my belongings, they weren't trying to up sale for the sake of up selling & I assured them that I truly trusted their professional expertise! K smoothly got my fiancé all legally situated with the switch over & I was able to get my treasured belongings beautifully arranged in a manner that allows me to easily access anything that I could suddenly need! Absolutely 100 outta 10 experience! I love these ladies & look forward to keeping my unit even after securing our own home! Thank you so much Miss Tracy & Miss Khari !!!!

Had a great experience renting here. Alexus was polite and informative and made the whole process…read morevery easy. No hidden fees or catches with the pricing. I was in and out in 10 minutes.

Super nice folks, clean, secure area. My one complaint was that I was searching for a place that I…read morecould access 24/7. The website is misleading and hints that access is 24/7 , but it is only until 9 PM. Of course I didn't know this until I was about to move. Then, when I called, I was advised the closing time was 6, which is the time for some of the storage areas, but not all. This was very confusing to navigate accross country. It's really a shame because I was stoked about the place and the kind people-just really needed something 24 hours.

I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

You are on your own with this company…read more Action scheduled 2 people for 2 hours for a whole-house move. Shocker, it was insufficient. The manager, Marcus, won't answer our calls and will only communicate via text. We are now a week later, half a rotting trailer in our driveway, wet boxes and furniture on our back porch, and ruined clothes trying to dry out back in our closet. They don't care. We had to unload the flooded trailer ourselves, hoping to limit the damage to our stuff. The only assurance we are given is that they will send someone in two days. I can't wait. Good thing time isn't money, and we don't have anywhere to be.

UPDATE 4/6 - Action mobility has refused to let a reputable company within our area fix the mess…read morethey made and have yet to remedy the situation. I was stuck 6 weeks postpartum with a newborn and toddler to do the job they got payed for and did not finish as my husband had to return to work. We were stuck with piles of boxes unsafley stacked on top of each other and no one to even com pick up the debris. The manager Marcus was deceiving in every conversation we had. I'm disappointed in the lack of effort they've put into this entire situation. We have exhausted every resource to make sure this never happens and everyone locally will know never to work with this company. Move in was March 17th for reference.

This is the worst place to store your family items. You can never get in touch with the manager…read moreJennifer she has horrible customer service. I vacated my unit in the month and year of March 2026 here it is July I'm still being charged for the lock that i paid for in the beginning of getting my unit and also for the unit. This place robbed me for 356.00 because they felt like it. I came to Gould Drive to speak to someone and I was told by Jennifer to leave the premises or the police would be called and still no answers . She live directly above the public storage but has a nasty attitude . I have a 0 dollar balance on my account and she told me I was being charged for a lock that I paid for and a unit that was empty. Do not I repeat Do Not store here it is a scam. The star rating is no stars but I had to put one just to post this.

I was told upon renting that there was a strict no food policy in units to avoid rats and rodents…read more 6mths into renting my space I had rats all through my things eating through boxes of my belongings. The property manager new rats were there, had been in my unit putting down poison and didn't even have the decency to call me and tell me. When I asked I was told "we tried to handle it ourselves without bothering any of the renters". They said another renter behind me had food in their unit and it brought the rats to mine. Secondly they will not work with you on payments. The goal is to sell your things at auction after one month's missed payment! The following month your things are gone through, thrown around(broken or opened!) and priced for them to sell. When I moved out I couldn't even throw things away in the dumpster on site per the property manager Anisa ! I had to put boxes full of rats nest and droppings into my car and transport to a dumpster off site. This was the worst experience I've had renting a storage ever. I would never use them again.

Used from 2017-2022. Indoor storage was a great experience. Never had to worry about the elements…read moreaffecting the boxes and furniture. Good access hours and staff were always helpful and polite. If I need to store things again, then I would use this company again without a doubt.

Management goes above and beyond. The tenants here are treated like family. I have peace of mind,…read moreknowing my belongings are stored here.

Safe, clean storage facilities. Reasonable prices in comparison to others in the Shreveport area…read more Friendly and professional staff.

Review is for U-Haul rental. I-Haul was due at 9am when the store opened. Returned truck after…read morestore opened, which they stated we would then be charged $60 for an additional day. Even entering the time of return at 9am, when Chubby Hole opened, still indicated a late return. Tried calling U-Haul and had to wait for a supervisor to call back. Told the desk employee that if we got it resolved with U-Haul they had the keys, if not we were coming back for the keys to use the truck for another day. Contacted U-Haul who also contacted Chubby Hole. U-Haul stated we were getting charged an additional day, so we said we would go get it and use it for the additional paid day (which is fine as we have items for dump haul-away). We go back to get the truck and the Chubby Hole has given up the truck to the U-Haul "area manager" despite being told we may would be back to get it. We can only assume to send it off to another location/ on another rental, despite having paid for the truck another day. We expect to be refunded. The truck was returned this morning, and cleaned out in the 15 minutes while we were there returning it before anyone was there for rental. If we charged and paid for additional day of use, then we should have it in our possession. The truck should not have been taken by the "manager." Spouse was in uniform, so preying on military is probably something these guys like to do. So shady. Stay away.

We had a storage here and the unit was very clean and the staff provided great customer service…read more The prices are within reason. But so sad, we have to move out of state what to do and how to pack. WAIT! The Cubby Hole sales everything you need for packing and moving. Each staff member can tell you what box it needed for what item. They are great there.

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!

Please do not use this moving service! We used them on September 9th. They busted an $1100 marble…read moretop dresser and sliced the back of my $800 couch i contacted the company owner. He told me that he didnt have time for this right now that he was late for a doctor's appointment. He did not return my call until I sent my husband to the business. After 4 days of yanking me around trying to tell me his contract didn't cover marble (which it said nothing about) he offered $120 for all damages. When I told him that wouldn't cut it, and that I was going to leave a review everywhere I could find, he BLOCKED me. We are going to small claims court please please please dont use this company. This is what happened to me after listening to the movers scream profanity at each other for hours while they moved me. The reason my things are ruined is because one of the movers was so messed up out of his mind...he couldn't hold himself up. His eyes were rolling to the back of his head. Still, we tipped $70 a piece to walk in after they left and find the damage save yourself a headache...

I'm very disappointed for the $700+ I paid to be moved and it wasn't alot of items. They took my…read moreChina cabinet glass shelves out but didn't know/couldn't know how to put them back together. So, I had to do it myself. The worst part was they half way put my bed back together. They put the slats on half way and left the legs off and sitting on the floor under the bed. When I went to lay down on the bed, the mattress fell to the floor off the rails. I called and talked to some guy, David and he was NOT helpful at all. I only got a "I'm sorry" with an attitude. I would not recommend them to anyone!