Thanks Had the last drag s2…read moreSweet lady ready to answer my question On the ball......

Honestly these guys and gals are simply wonderful. They recommended such good lotions and ointments…read morefor my neck, back, and foot pain. Although I don't smoke weed or anything anymore...they have some great CBD options. My back is in heaven right now as I write this...icy kind of feeling. It's going right to the pain. I'll miss their helpful and friendly attitudes. I'm moving out of area. I highly recommend them. Usually people working at smoke shops are surly and don't know the products. These are the experts and professionals.

First things first. Hey owner your entire staff needs a…read moreraise. Very knowledgeable guys that are willing to take the time to explain each and every product. The guys make for a upbeat atmosphere with a laid back vibe. Love this place, won't shop anywhere else

Super customer service and a great array of products. Always find what I'm looking for and the…read moreguys are knowledgeable and make terrific suggestions. Store is very clean.

Extremely friendly staff! Had exactly what I came in for. I was greeted with a huge smile and a…read morevery polite "Hi! How can we help you?" I didn't get her name (or I'd compliment her by mentioning it) - she was SO kind, considerate, and listened to me talk about something entirely unrelated to my purchase. Definitely recommend this E-Cig shop!

Love the customer service here everyone is so sweet! Not to mention great deals! Jazmine is so…read moresweet! Will definitely recommend this place to friends, will shop here agin! Customer service is outstanding thank you for a great experience!

This place is instantly my favorite smoke shop in Rohnert Park. I came here not too long after they…read moreopened and found that the owner was a lot friendlier and much more reasonable than other shops in the area. Some of the shops around here (rhymes with durple wyland and duff duff grass) have been rude and even seemed to rip me or my friends off. The owners of Escape seem to go out of their way to give me a good deal on ecig equipment, and pretty much anything else I could ask about. Super professional, incredibly friendly, and if you're looking for a place to buy a low price, high quality smoke piece for your collection, this is the place to go.

They have a wide selection of pipes and smoking accessories, everything is well organized and the…read moreprice is good. The employees here are very helpful and polite. Easily the best smoke shop I've ever been to.

Love this store! Sam is so good to his customers and really makes the experience great when you…read moredrop by to see him! Greatest prices and great inventory! I always get what I need in his stores ! Can't wait till he reopens!!!

Very knowledgeable and friendly staff! Best prices around!! Huge selection. I've tried other places…read morein town but, stuck with Volcano for over a year.

I recently moved to the Petaluma/Santa Rosa area and I've been looking for a new local smoke shop…read more I've tried a couple others in the area, but it always seems like they're just trying to get you to pay the highest price for the worst items they've got. This place is different. As soon as I walked in I was greeted by Yunus, the gentleman working behind the counter. He immediately clocked me as a first time customer and made sure to come over to show me some glassware options. When I declined the first couple for various reasons he didn't push, he just went back to the wall to grab a new one that fit my specifications. When he pulled the one that met all specifications down I assumed he was going to upcharge since he knew that's the one I wanted. But no. He smiled once he realized he had found the one I was looking for and gave me a little first timer discount! We continued chatting whilst he helped me find a small grinder and a bag for my new glass piece. He showed me how the odd little grinder works and helped me find a bag that would fit the piece perfectly! Cant say enough about the kindness that Yunus showed me! If you're looking for a smoke shop anywhere near the Petaluma area, this is the spot for you! Ask for Yunus and hopefully he'll take as good care of you as he did of me! Thanks Yunus! Be back soon!

Mad annoying when you claim to be open until 9 just to close down an hour and half early at random…read moretimes. Not recommended.

I paid with a $100 bill and was given change for only a $20 bill, shorting me $80…read more I left the store with the incorrect change and immediately called back to report the error. I called back again later to get an update and was told they(Including the owner) do not have access to the security camera footage. The next day I called again and spoke directly with the owner who revealed that he did in fact, have access to the footage. However, He stated that the cameras do not face the register. When I returned to the store, I saw very clearly (On the giant TV screen behind the register) that one of the cameras does directly face the register. They also Both claimed there was no surplus cash in the drawer, providing me with two different totals. More Incriminating lies. It was a simple mistake that could have been solved very easily. Unfortunately, it has now escalated. I have a witness and documentation of the transaction, and I am currently filing a formal claim. Extremely disappointed in this business. Customers should be very careful -- they do not stand behind honest transactions and will make excuses rather than fix a simple mistake. Not cool man..

We were headed to Graton and I looked up cigars on Yelp and found this place. I asked the young man…read moreworking there if they had a cutter and he showed some for sale. I asked doesn't the store have one? He looked in back and came out and said no. I put the cigar back.

Great selection when it comes to Kratom and 7 oh etc. been…read moreto every shop in Rohnert park and figured out this was the best spot for my needs. It's all pricey as heck as opposed to ordering online which is best but it def hit my criteria of needs in between. They were always helpful and attentive to myself and other patrons and seem to stay busy!

This is my favorite of the local smoke shops and I buy my e juice there because they have the best…read moreselection of tobacco flavors Als.\n O very friendly guys working there.

I love this business. They do a great job there. No Butts About It E-liquid is the best I've tried…read more They always have the newest and top of the line in E-Cigarette's and accessories. I am a fan.

Great little mom and pop e-cig shop. All their e-liquids are handmade and they actually know what…read moreis in them...much safer than all the added sugar and chemicals in corporate brands. The folks that run the shop are very sweet and helpful. This is the ONLY place my fiance, and all of his coworkers, get e-liquid. Lots of custom blends you cannot find anywhere else. They have a great selection of batteries, liquids, great prices and wonderful owners!